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Run away from IP Systems Limited! ipsystemsltd.com
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Comments
He is a wizard that knows everything about hosting. You should follow the wizard if you don't want to have problems.
So this is the wizard of Oz now? Just follow the yellow brick road to IP systems and meet the wizard of hosting! Wait, johnny nuggets is the wizard?
@Nekki
☑ I read the thread
☑ I assumed both the OP and IPSystems spoke the truth
☑ I took into account previous experience with similar facts at other hosts
☑ I drew logical conclusions
To make it short, ssh issues are often (but not always) not due to network problems. Anyone reporting network problems should post at the minimum ping outputs both ways.
@comXyz
I originally wanted to develop an online "wizard" to select the best hosting solution with a couple of questions. I never did but the domain name came from:
Don't post an opinion like it's fact then. The implication from your post was that you knew.
Personally I'd say the issue was more likely something to do with the SSH keepalive settings being as he had no issue logging in but was disconnected after a period of time, but then I'm not a wizard, am I :-/
2) spent way more time than he would have needed to if he had just troubleshooted the problem
3) given himself bad PR.
I already wrote way up the thread that 2) was his "mistake" (in my opinion). As for 1) firing a customer you choose not to keep is not a loss. As for 3) I really doubt this is bad PR for him, unless you count other LET providers being unhappy with his services
. Certainly not a win, but no loss either.
@Nekki It's not an opinion or a fact but a deduction based on the provided information. I also don't think it is related to SSH keepalive because it wouldn't be coherent with:
☆ a few/10/15 minutes delays
☆ the fact that sshd_config is not customized by IPSystems (contrary to some other hosts)
Anyway, if you are right about SSH keeplive, that would mean there was no network problem.
A fact that I don't think anyone has disputed.
I do not share that same positive experience.
http://lowendtalk.com/discussion/43461/ipsystemsltd-com-false-suspensions-to-cover-low-prices/p1
1) It's a loss. He could have been revenue, but you chose not to keep him. That's the very definition of a loss.
2) I have no idea who "he" is. And why are your bullet points out of order...
3) You can try and dodge this fact all you want, but outside of the very top few, most LET providers are also clients that order services from other LET providers... There's no rule saying you can't order a VPS from another company just because you run one yourself... If you doubt this is bad PR, go reread the thread.
I respect different opinions, for sure, and am always willing to change my own opinion given my experiences
Jeeezus. Not even a basic understanding of ROI.
basic roi = (rev - cost) / (cost)
With all due respect, I think you may need to go back to school. I literally JUST explained why it would have cost him less to take 15 minutes of his life to provide network-level support, or even tell the customer than support is not provided with unmanaged servers... And you come up trying to use a vocabulary word like "ROI." We can take money completely out of the picture and use time as our only cost. If IP Systems had helped OP, or even responded to OP, it would have taken a maximum of 10 minutes of man-hours. He's responded many many times on this thread, and now not only does he have to fight with his (ex) client, he is now under fire from a lot of LET for the way he handled the situation. There is absolutely no way ROI is higher by wasting time arguing on LET instead of answering one ticket.
@jonchun and you constant replying to this thread and taking shots at other providers is helping HostSumo's ROI how exactly? By signature spam, by promulgating your witty replies into the internet? If people don't like the providers approach- don't buy his services. End of story.
Too bad you haven't understood that I've said that TWICE on this thread already. You can't prove me wrongs on thing we agree, can you? I know you're trying hard, but some things are rather futile.
My ROI comment was directly pointed to the thread of arguments on point (1). Obviously. I didn't even think there was a need to explain that. Looks like I've erred on this need.
Let me remind you what you wrote: "1) lost a customer". That was all there was on point 1. Amazing how you dribbled yourself
Why do you two hate each other so much?
Hate? Really? I'm very very glad your experience with hate is so little that you think it appropriate to use that word on an internet "argument"
I'm glad that your experience of @Nekki is so little that you think it appropriate to take it's comments seriously.
Apparently, Jonchum is dedicated to making other people look bad and less dedicated to his own hosting site.
@Jonchun
Why do you have "applicant" as your status?
Nice reply, I like people who don't fear to joke about themselves.
I hope he's not applying for a mod position on LET, so much narrowness would really hurt the site.
Yeah, that could be a possibility..
He's opinionated for sure, I have nothing against him so if he's applying for MOD then all the best..
I just had a look in his post-history and he's basically looking for fights, nothing more.
I fixed it just for you.
I love how every time you two have nothing else to say, you try to call me out on "signature-spam". You know what? I removed my signature, just for you too.
My display name is right in front of you. You can at least spell it right. Jonchun. Second, I'm active and online on LET right now. The same way I'm active and online when clients submit support requests right now. I will freely admit that I don't have enough clients to keep me busy working on support 24/7. A lower client-base and smaller server count also means it's easier to monitor as well. I'm not sure what you're trying to say.
So are we hating on the OP or each other now cause this thread is getting de-railed..
There's just a couple of butthurt people who got upset at me because I called them out on either being wrong, rude, or both.
Nothing to see here. Carry on.
I have 3x VPS's with IP Systems Limited and Ive had no problems at all.
Isn't he such a darling when he talks about himself?
@jonchun - rude? Guess you would know. Ripping people for using WordPress template. Ripping someone for using shared for his site with no DDOS protection. When in fact you went to WHT in 2014 and commented you didn't have DDOS protection on your new site. Trying to tell people how to run their businesses when you don't even have a real address for yours. Memes about someone you thought was an easy target. You sir are one fascinating individual running around here basically imparting your brand of wisdom on every other provider. If you want rude sir, read through all of your comments.
Awesome!! Can you change mine.. id like to be a "superstar"