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lowend.co VPS down from 10 hours and counting..
I have some VPS with @LowEND almost on every of their nodes. And all of them are down!! Each and everyone of them! As a consequence my site is down, and I am having great loss. And the worst part is, their support does not give a damn about it. I reported it 10 hours ago, and what reply i get after 10 hours is "Unfortunately the issue still persists with the Node." as if I didn't know that and like they are waiting for it to get okay on it's own. Other providers would have moved mountains! They did not even provide me any substitute server. It's such a horrible nightmare! Ain't there anyone else using their VPS?
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Comments
@GoodHosting isn't having a good time with @LowEND either.
But how is @GoodHosting related to @LowEND.. They have a separate business right?
Correct, well, probably anyway... here's the thread btw. Mainly answering this:
Anyway maybe if you drop them a PM they can give you more info.
That thread has some good info.. thanks for it..
my VPS in LowEnd down 5 times in recent 2 days. each has about 30mins to 2 hours down time but this time, yes over 10 hours. solusvm is also down.
My 2 servers are also down, one of them was a backup secondarymx for the primary in two different datacenters. I got hammered with all my customers today so I moved them off to a new vps, not sure I will be going back with them. 4 tickets, basically we know of the situation and working on it. Nothing else.
Same here, i don't think they are doing anything at all... they haven't comeup with anything in 10 hours.. thats bu*lshit... i am more worried about data loss..
So whats your opinion on this? are you gonna continue with them?
This and the other thread smell like deadpool. There is one issue with a node and there is another with everything. The support seems to try to cover it up. Not good at all.
Calm down everyone, it's being worked on. Stop making tickets, you're only making things more worse & clogging the system.
Rest assured Michael is working on the issues at hand.
Patience is key.
Please understand, XXX other tickets have said the same thing.
Right.
It's a technical issue that's affecting most services.
Patience is key, I understand you're frustrated, and anyone in your position would be, but give it time. Near 100% uptime for LowEND in last several months is a green sign, this is a technical outage afaik, it's being worked on.
4 tickets, just be patient.
They are not deadpooling, stop making rubbish assumptions because of a severe technical issue that's affected a number of nodes and services on LowEND.
Rest assured services will be restored, no ETA at this point in time. Please be patient and refrain from making more tickets, this is a node-wide issue and should be fixed shortly.
Your data is safe. Severe technical glitches & issues take time to fix and sadly this is one.
maybe, why not? during the past months, the server is stable and performance is good.
down time only happened in recent days. i think maybe they meet some issue, and hope they could fix and get back to normal.
seems you're one staff of the lowend?
if it's only a technical issue, why not just spent minutes to send a short mail about current condition to affected customers rather than received tons of tickets asking the same issue?
Making things worse? My site is down from 10 hours, i have lost $XXX and all my data is stored on the dead servers. Now you want me to calm down?!
dont you have backup somewhere else? if you have budget with 3 numbers, it's not hard to setup 2 web servers w/ 2 providers and a third one for load balancing
Nope.
I'm just a friend of Michael and attempting to defuse the situation before it explodes.
The issue affecting services will be fixed, just needs time. Nothing more I can say at this point in time. Everyone has lost revenue from the downtime, but rest assured your data is safe.
@viCommunications GoodHostings hardware has been out since the weekend.
Every hour i am losing a $100, atleast they could provide substitute servers, but no.. they didn't. Because they don't give a damn about the problems of their customers
if you earn $100 per hour, why not have even some backup? Linode is $20/m, you can buy 5 Linode vpses to do the fail-over with the 1 hour income.
LEB!==Substitute for people who cannot afford Linode. There are many things that differentiate the 2 markets but, yeah, with a triple digit income an hour, he could have had not only some advanced failover, but also a technician to do it and watch it.
100$ per hour is my earnings, roughly. Now include the cost of 40 servers i need + user payments. The final profit is very less. And with the downtime, there is no profit, i will have to pay the users from my own pocket. Yes i have backups, 48 hrs old. They are good for nothing.
Then I hope this is a learning experience, automate your backups on a more regular interval. 48 hours might be okay for files but databases at least need more recent backups.
This is hilarious.
Yeah will do so.
Well, thousands of users earn a considerable amount in 24 hours. That's why it's good for nothing.
Why not have your main node on a cloud platform, simply with HAProxy and made sure the host has 99.98%+ uptime in the last 12 months, then run your smaller nodes across 7-8 dedicated servers as load balancers in different datacentres, with different hosts?
This way, if any one of your load balancer nodes go down, another takes over and as for the primary node (on a cloud platform with 99.98%+ uptime) there's a small chance it will go down and there are ways to have multiple front-ends so there is no single point of failure.
Such infrastructure can be implemented for less than $800/month (8 hours of income in your case) and would prove to be very reliable.
So, what is this technical glitch that takes hours to fix?
So why only back up every 48 hours?
Yeah, thats the point I am trying to make @viCommunications No one at lowend.co is ready to tell what actually the fault is
I backup every 24 hours, it's just a lot of data to store, and my budget is somewhat low thats why i am working with lowend providers...
http://lowendtalk.com/discussion/21244/4-cheap-kvm-vps-needed#latest your budget is way too low x_x compare what you are earning per hour
That is for some other purpose, i am talking about an openvz server here...
same old, I have no backup plan and expect a host to be able to cover me for any possible situation on a self managed service.
Nothing is perfect, deal with it, I am sure the host is doing what they can and having to deal with these threads and tickets helps no one.