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The RS Servers all come with "satisfaction guarantee" which means you can cancel (with good reasons of course) upto 30 days after your service starts.
For VPS, there is no such option and so you may have to retain it.
There is the EU consumer protection part that will apply if you are an individual customer (i.e. not a business) which can help you return/cancel the VPS if you are not happy with it.
As always, ask support and see what they say (though I must say that in the last many months, Netcup support has become very slow and they take a LONG time to reply to many queries).
They have a 30 days Satisfaction Guarantee (full refund).
from: https://www.netcup.com/en/deals/easter-sale
and: https://helpcenter.netcup.com/en/faq
*Root Server is used as the category name for both VPS and RS in their panel.
interesting find, however, they will refer to the product name, not that panel category.
so far that satisfaction guarantee always only worked for webhosting and their RS server line up, but not the VPS.
This.
They will explicitly mention Satisfaction Guarantee on those products that are eligible for it (and from what I remember, VPS is NOT eligible for it).
Must be new terms then, because I received a refund for a VPS 2000 G10 SE VIE OST24 on 2024-04-06.
If you are a private individual (non company) customer, then you can avail the 30 days refund option even for VPS's.
You’re in luck, as today’s flash sale is an Espresso Maker. May your Netcup mug never go empty! (or at least until you’ve had 6 refills worth)
https://www.netcup.com/en/other/netcup-bialetti-espresso-maker-iv-fe-ost25
They believe adding logo to random products increases it's value. It's actually the opposite way.
Could start taking bets on what random stationary they’ll do next. Stapler...notebook...desk fan?
I would buy the boxers, not gonna lie.
Not a lot of enthusiasm for those Netcup deals it seems?
If your running a VPS company, and your bread and butter is delivering functional VPS, its amazing to see new RS VPS's, that can not even be accessed externally (or go internal out).
Not exactly great customer support, when it took them like 6h+ to solve that issue. Imagine that was a production VPS, during peak hours.
It's the same deals everytime. If you miss out, just wait for next month and you'll get it.
I got 1 VPS 3000, 1 RS 2000 and 2 RS 1000s and I am pretty happy with them. IMO these are really good offers.
Yea, at this point i do not understand why they do not make it permanent.
Its the same with those idiotic 20% location fees and 10% month fees. If you want to run something with multiple VPS, you tend to want it, in the same location.
But then your getting a 20% tax or you need to wait for the sales every few months. But now you can not upgrade those VPS anymore, aka you lose out part of the reason for going with a VPS vs a dedicated server.
Their business model is so strange and kind of self defeating.
Give it a few months and let's see where it stands.
I used to think the same.
Haven’t really followed them in the past. Offers seem...ok for what seems like a pretty solid service. I think the flash sales on complimentary things like Domains or additional IPs are also good and would prefer more things like that, such as maybe discount on add-on storage, over mugs and espresso makers (as much as it amuses me to see those in a flash sale).
Agree with the above that loosing some of those fees for locations etc would be better ongoing but.
Netcup is just relying on affiliates pushing their $5 off codes to pump up sales.
The attempt to sell a branded coffee maker at retail price shows that Netcup are very confident in themselves!
RS 1000
O, it did not even take me a couple of months. Took me a day. Ordered a ARM and Dedicated VPS to check out the performance.
The US "6 Core" ARM VPS was clearly on a overloaded server, we shall not even talk about the disk io. Hetzner their 2 Core ARM was almost as fast (for 1/3) the price.
The dedicated VPS was literally broken (on the router level). Took me a while to figure out that the issue was not on my side when SSH kept timing out. Got in via the console, tried to ping outwards, nothing. Took them 6 hours to fix after sending in the support ticket.
Had already cancelled both after 4 hours of waiting. There is a kind of irony to get a support updated that "my VPS is now fixed", when it was cancelled 2 hour earlier.
Somewhat telling... 
I just got my new (for the moment second) netcup VDS ("rootserver"). Price, especially now with their current easter promo is quite OK at a bit under €10/mo, but more expensive than my old netcup VDS (at a bit under €7/mo, also purchased in a promo back then).
So, what do I get for about €35 more per year?
Re the drive, back then one could select between 40 or so GB SSD or 300 GB HDD and I picked HDD because I needed more storage than a few ten GB.
What stayed the same? Answer: "netcup" that is, good or very good quality and a VDS at a far better price than any other provider (known to me), at least in NL,DE,UK,FR. And also the bad side didn't change: bureaucratic and quite ignorant plus a weird panel that however offers everything I want in a panel.
Now the big question: Is it really a virtual Dedicated server?
Based on what I've seen the answer is "Yes, kind of, quite". Explanation: I did and do see quite some spread in single vCore tasks (about +- 50% to 60%), which one should not see in a VDS. But I also saw and see very limited spread in multi-vCore tasks (about +- 5%) which one can't achieve in a VPS where I see min. about +-25% spread even with high quality/high-end VPS (like @Hybula).
So, I guess it boils down to a very decent compromise; you get an almost-VDS but at an exceptionally good price which you're free to use 100% all the time.
At the end of the day the reason for me to get a more modern netcup VDS was the disk. Back then HDDs still were common and SSDs carried a quite high premium in price and still were very limited in size, so my decision made sense. Nowadays however I want a (Raid'd) NVMe in my core servers (as opposed to cheap promo VPS).
Side note: I'm not yet sure but it seems that the traffic volume limit now is 60 TB (max 2TB/day)! In my old one it was "unlimited" but network speed was significantly lower (disclaimer: I've not yet benchmarked the new VDS)
That's all folks.
Damn, I missed the rootservers.
2 days left though, does anyone know what the other products they are showing in the last two days?
last day they will have all the deals listed so if you missed out anything u can grab then don't worry
showing more limited stuff to miss out on, in location probably don't want
RS 4000 G11 iv SE NUE OST25 YABS :
I also got all of mine in Austria instead of the expected Nuremberg. Doesn't make any difference for me though.
Maybe its wrong geo thing of IPs ?
@vitobotta
What version?
The Boxer RCT30, Rheinmetall KNDS Deutschland? Just wait until Netcup slaps their logo on it.

For me they are in Vienna, as confirmed by both ipinfo and Maxmind.