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And I saw as well that I was double billed, once on Frantech and also on Namecrane. Quite fun that fixing it involves contacting both entities as they are now separate. Hopefully once this settles I won't need to do this song and dance anymore. It was a small bill so I'm not upset, just made me grimace.
Still waiting on this
Sorry about that! For sure you'd need to ticket and Karen will make sure things are sorted.
Mike's working on it
Him & I have been talking about what to do about some very budget friendly shared. I think the only way we can do it w/o issue would be to only offer it on DirectAdmin. $8/year and cPanel is crappy. @JosephF ?
Francisco
Thanks and no worries, yeah it's all sorted now, just a bit of a pain having to make tickets on both sides. Appreciate that it was sorted quickly.
Go for it. That's sounds like an excellent plan. I think you'd get good traction on such a plan.
The old reseller plans are back in stock now - https://namecrane.com/store/budget-reseller-hosting
And the old $8/$13 shared plans made a return. They're now DirectAdmin-only, but 1GB plan -> 5GB, and 5GB plan -> 15GB. https://namecrane.com/store/da-shared-hosting
All of the plans are available in the new (London, New York City) and existing locations.
We aren't doing plan migrations though if you want a location swap on an old plan (lots of work for a $2 reseller). So you'll need to order a new plan and migrate yourself
@NameCrane any update of Singapore Crate or Reseller ?
@NameCrane is your shared hosting DDoS protected?
Usual question - do you support IPv6?
There is no PROPER L7 protection(unless the protection provider has SSL certs of your domain).
Though LSWS's recaptcha protection should kick in and keep the load low, and I assume Fran has some per connection limits too.
Yes in their LU, not sure in other locations.
I had to ticket in to get a dedicated ip for my reseller account.
Maybe, I am not seeing the full picture, or just missing something but I just noticed the budget cPanel Reseller plans come with only 1 cPanel user included while the crates come with 10. On the product description for budget cPanel resellers it is indicated that 5 additional cPanel users will incur a cost of 1.75$/mo. Is there a reason it's not 5 cPanel users included with a respectively higher monthly fee (+1.75$/mo)? I'd imagine someone ordering a reseller would at least use more than a single (cPanel) user, and if they don't doesn't the cPanel Shared Hosting plan with 4.50$/quarter come cheaper anyway?
The hype train is real!!! Cho-choo!
picking one
What are the memory limits on budget reseller accounts?
Also, no yearly/bi/tri discount?
1G/1.5G/2G.
Mike can decide on discounts. I don't expect cPanel based resellers/Crates to have much/any.
We can see about including a bundle of 5 w/ 125G resellers. On the 20G/50G we wouldn't be able to.
Francisco
Service activation is slow asfuck.
@Francisco pls respond to my dm
Karen manually approves orders. She's on shift and handling things. You're likely already done by now.
Francisco
Sorry, I didn't mean adding the 5 cPanel users for free. I meant making the Budget reseller plans include 5 cPanel users by default and adjusting the price accordingly. Since it is currently mentioned that +5 cPanel users would incurr an extra cost of 1.75$/mo you could add 12*1.75$ to the yearly price of budget reseller to have it come with 5 users by default. Otherwise, if I got this correctly, the smalles Shared Hosting cPanel plan would be better than the budget reseller if only using 1 cPanel user?
Well, a reseller comes with the reseller user itself and then 1 sub user.
If you only have 1 sub site and you want that smidge more space, the place is still good.
I think us baking in a few extra accounts would be fair. I think we actually had that listed in our original plan documents, but didn't implement it.
I'll ask @NameCrane and see.
Francisco
Why?
Just enforce a minimum with zero benefit to the user?
Yes, that would be nice. But I see 0 benefits in charging for a minimum amount of accounts even if the user don't have them, as I understand the suggestion to be.
Ah, I didn't get that it was reseller + 1 sub user. That's another story then. Won't complain about extra accounts, but considering the "new" information that it's reseller + 1 it actually makes sense the way it is now. Thanks for clarifying
I was lacking caffeeine this morning.
I agree that enforcing a minimum is not really something I would usually support, but seeing how the cPanel Shared Plan comes out at 18$/yr with 1 cPanel user and has 25GB NVMe Storage, 1 CPU Core @ 5Ghz+, and 2GB DDR5 RAM, while the Budget Reseller cPanel entry plan costs 36$/yr with "only" 20GB, I was under the impression that there would be no sense in choosing the Budget cPanel Reseller with only 1 cPanel user. That said, I just now had a look again and I forgot that the Reseller also includes the free Blesta license, and some other stuff, so overall it might still make sense.
TL;DR: I can see now why keeping it the way it is makes sense.
The irony and hypocrisy here is really something.
Yeah, I guess I kind of agree, but a minimum with no benefits probably isn't the solution, although you're more right than you think, because you don't need a reseller for free Blesta, as far as I know
I was actually also less correct than I thought though, because I initially failed to understand it was reseller + 1 sub account which makes it indeed different to "just" 1 cPanel Shared Hosting Account. I was clearly lacking caffeine this morning
Sometimes I refuse to believe the value of the shared accounts too.
I've got the smallest cPanel one and run my blazing fast Blesta installation on it, and get a free license for it, for $8 a year.. Sure, now it's $18 or you have to go with DA instead, but still, crazy value. Especially with the DA package.
That's some good stuff indeed
Same lol, and i ordered already directadmin instead of cpanel bc of this.
There's still an $8/year plan, but you're right, it's DA now.
The resources are a lot higher. We need to retroactively upgrade all the prior cPanel's to similar.
Francisco