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BuyShared is becoming NameCrane! New Locations, plans, and WEBSITE! - Page 18
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BuyShared is becoming NameCrane! New Locations, plans, and WEBSITE!

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Comments

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @JosephF said:

    @Francisco said:

    @Turbo_Pascal said:

    @Francisco said: We've hired Lagom to do branding & a whole new design for Namecrane

    I was curious about Lagom but there are several web sites that go by that name. Any hints?

    https://lagom.rsstudio.net/services/#design-services

    :)

    Francisco

    Why did you choose Lagom?

    We're already using their site builder and Mike wants the ability to easily build new pages and content.

    They'll integrate a new site fully into it as well as get our WHMCS looking clean too.

    They do nice work too.

    Francisco

    Thanked by 1JosephF
  • is lagom also recommended for wordpress design customisations or is that not their speciality

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @hyperblast said: is lagom also recommended for wordpress design customisations or is that not their speciality

    I have no idea, we aren't using lagom.

    They're not cheap, starting price is like $10,000.

    Francisco

  • @Francisco said:

    @hyperblast said: is lagom also recommended for wordpress design customisations or is that not their speciality

    I have no idea, we aren't using lagom.

    They're not cheap, starting price is like $10,000.

    Francisco

    Time is money.

  • @COLBYLICIOUS said:

    @Francisco said:

    @hyperblast said: is lagom also recommended for wordpress design customisations or is that not their speciality

    I have no idea, we aren't using lagom.

    They're not cheap, starting price is like $10,000.

    Francisco

    Time is money.

    and money is cash!

  • @hyperblast said:

    @COLBYLICIOUS said:

    @Francisco said:

    @hyperblast said: is lagom also recommended for wordpress design customisations or is that not their speciality

    I have no idea, we aren't using lagom.

    They're not cheap, starting price is like $10,000.

    Francisco

    Time is money.

    and money is cash!

    and cash is king.

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @COLBYLICIOUS said: Time is money.

    I misspoke. We're not using wordpress. The logo they did is great, I can't wait to see how the rest of the site goes.

    Francisco

    Thanked by 1lukast__
  • @Francisco said:

    @COLBYLICIOUS said: Time is money.

    I misspoke. We're not using wordpress. The logo they did is great, I can't wait to see how the rest of the site goes.

    Francisco

    and the logo costs 10.000$ woohoo!

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @hyperblast said: and the logo costs 10.000$ woohoo!

    No, logo + branding was $1500 :)

    I think all in it'll be around $10,000, depending on how many revisions we request.

    Francisco

  • @Francisco said:

    @hyperblast said: and the logo costs 10.000$ woohoo!

    No, logo + branding was $1500 :)

    I think all in it'll be around $10,000, depending on how many revisions we request.

    Francisco

    Leave Invoice number for extra logo bandwidth??

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @shruub said: Leave Invoice number for extra logo bandwidth??

    We'll see what the new rules say, but we have some ideas we think people will like.

    Francisco

  • NameCraneNameCrane Member, Patron Provider

    We've re-enabled the (correctly functioning) PayPal Billing Agreements module after dealing with PayPal support for the last couple weeks.

    If you want automatic payments via PayPal, login to your account and under the 'Billing' menu item select 'Manage PayPal Billing', then 'Create New Agreement'.

    If you've used PayPal with us in the last 2 months, unfortunately you will need to login and set this up again. We're completely pulling out the old system because it never worked well.

    Thanked by 1Erisa
  • Which billing system is that?

  • hyperhostsolutionshyperhostsolutions Member, Patron Provider

    @NameCrane said:
    We've re-enabled the (correctly functioning) PayPal Billing Agreements module after dealing with PayPal support for the last couple weeks.

    If you want automatic payments via PayPal, login to your account and under the 'Billing' menu item select 'Manage PayPal Billing', then 'Create New Agreement'.

    If you've used PayPal with us in the last 2 months, unfortunately you will need to login and set this up again. We're completely pulling out the old system because it never worked well.

    is that a bespoke Module or a a New WHMCS Native one

  • FranciscoFrancisco Top Host, Host Rep, Veteran
    edited April 2024

    @apollo15 said:
    Which billing system is that?

    @Jasonhyperhost said:

    @NameCrane said:
    We've re-enabled the (correctly functioning) PayPal Billing Agreements module after dealing with PayPal support for the last couple weeks.

    If you want automatic payments via PayPal, login to your account and under the 'Billing' menu item select 'Manage PayPal Billing', then 'Create New Agreement'.

    If you've used PayPal with us in the last 2 months, unfortunately you will need to login and set this up again. We're completely pulling out the old system because it never worked well.

    is that a bespoke Module or a a New WHMCS Native one

    This is WHMCS with my custom built PayPal billing agreements module. I wrote it for buyvm a few years ago and intended to use it with namecrane from the get go.

    We ran into issues with PayPal where they were putting every payment on hold since we went from $0/m for a year to suddenly collecting payments. I had assumed they weren’t liking BAs and moved to the native modules to hopefully resolve things.

    That didn’t resolve things though. PayPal finally talked to us to confirm business details which resolved the holds and BAs.

    Now things are kosher and we can use this module again.

    Francisco

    Thanked by 1moodwriter
  • hostkarhostkar Member

    @Francisco any discount on Crate for lowendpeoples ?? :p

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @hostkar said: @Francisco any discount on Crate for lowendpeoples ??

    That'd be on @NameCrane to decide :) I have no say on marketing/promotions at Crane. My main focus is coding, network, hardware.

    Speaking of coding, we're finishing up our self-serve cPanel->DirectAdmin importer, which expands on the cPanel->cPanel self-serve importer we launched a few weeks ago.

    Basically, you can feed it a remote cPanel shared or Reseller account. It'll then pull backups, convert, & import.

    A few bugs to iron out but I think it'll go live later today.

    Francisco

    Thanked by 1shileno
  • What's the retention on crate daily backups? A day, week, month? Can't find the info on the site.

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @ColonelPanic said:
    What's the retention on crate daily backups? A day, week, month? Can't find the info on the site.

    We take 3 backups a week, and keep 6 on rotation.

    We are planning to increase that to 14 soon (every day for 2 weeks rolling). Mike has shown interest in breaking that up some and keep a monthly backup too.

    Francisco

  • @Francisco said:

    @ColonelPanic said:
    What's the retention on crate daily backups? A day, week, month? Can't find the info on the site.

    We take 3 backups a week, and keep 6 on rotation.

    We are planning to increase that to 14 soon (every day for 2 weeks rolling). Mike has shown interest in breaking that up some and keep a monthly backup too.

    Francisco

    I like the way Mike is thinking. I keep offsite backups, but it's great to have the peace of mind provided by an alternate backup system. In my experience, issues are generally identified 1 day after the backup that could reverse the change is deleted.

    Thanked by 1Francisco
  • JamesFJamesF Member, Host Rep

    The import feature really needs to be able to import. CPanel backup files. If your server has issues and you have the backups it would be able to restore them.

    Backups do really need to be ideally 30 days.

    But 7 full days
    4 weekly
    3 monthly backups would Be good.

    I do like how on DA we can set our own backups and do your own restores.

  • CVPS_ChrisCVPS_Chris Member, Patron Provider

    What a terrible name :#

    Thanked by 1sasslik
  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @JamesF said: The import feature really needs to be able to import. CPanel backup files. If your server has issues and you have the backups it would be able to restore them.

    So you want to be able to just provide an archive to the migration center and it does its thing? We don't support this yet since there's always the fear of a tainted archive. DA restricts the cPanel2DA functionality to admin for this very reason.

    When I build the cPanel->DA system into the migration center I was able to come up with a solution that is as good as if we were to do it manually.

    For now you can provide us cpmove's and we'll import/convert them for you.

    @CVPS_Chris said: What a terrible name

    There's a whole lore to the name sir. One day we'll make a page about it.

    Not saying it's a good name mind you, just that there's a community effort behind it and we ran with it.

    Francisco

  • FranciscoFrancisco Top Host, Host Rep, Veteran
    edited June 2024

    @JamesF said: Backups do really need to be ideally 30 days.

    But 7 full days
    4 weekly
    3 monthly backups would Be good.

    So you'd prefer 30 days rolling instead of your 7/4/3 setup?

    While the backups are deduplicated, it does get heavier and heavier. I'm not sure what's the average policy for most shared hosts these days. Some feedback is very much welcome :)

    Francisco

  • ahnlakahnlak Member

    @Francisco said:

    @JamesF said: Backups do really need to be ideally 30 days.

    But 7 full days
    4 weekly
    3 monthly backups would Be good.

    So you'd prefer 30 days rolling instead of your 7/4/3 setup?

    While the backups are deduplicated, it does get heavier and heavier. I'm not sure what's the average policy for most shared hosts these days. Some feedback is very much welcome :)

    For my money 7d/4w/3m is way more helpful than 30 days - once a backup is more than a week old you're into disaster recovery, and having options back for 3 months is far more useful than 30 days.

    (FWIW my own backups tend to run on a 7d/4w/12m basis, but it's not like I'm wrangling the kind of data volumes NC does!)

    Thanked by 1ColonelPanic
  • @ahnlak said:

    @Francisco said:

    @JamesF said: Backups do really need to be ideally 30 days.

    But 7 full days
    4 weekly
    3 monthly backups would Be good.

    So you'd prefer 30 days rolling instead of your 7/4/3 setup?

    While the backups are deduplicated, it does get heavier and heavier. I'm not sure what's the average policy for most shared hosts these days. Some feedback is very much welcome :)

    For my money 7d/4w/3m is way more helpful than 30 days - once a backup is more than a week old you're into disaster recovery, and having options back for 3 months is far more useful than 30 days.

    (FWIW my own backups tend to run on a 7d/4w/12m basis, but it's not like I'm wrangling the kind of data volumes NC does!)

    Agreed - 7d/4w/3m covers a lot of bases.

  • JamesFJamesF Member, Host Rep

    I based the 7/4/3 on Acronis. Although Acronis standard was 7 daily, 4 weekly, 6 monthly.

    Most of the shared host I use are 30 days.

    It’s a tough one, but to be fair most should be taking their own backups.

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @JamesF said: Most of the shared host I use are 30 days.

    So 30 backups in total, rolling?

    Francisco

  • JamesFJamesF Member, Host Rep

    yep, just 30 days rolling.
    That is with Krystal.io and HostWithLove

  • emghemgh Member, Megathread Squad
    edited September 2024

    Sorry

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