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reasonable? Cancellation of service requires 30 days' notice.
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All rights, I will pay the bill, My idiot behavior made me fall into this trap then I should paid it. But the 30 days cancellation notice's terms is reasonable? the users have the "cancellation right" in the first day only, to decide whether to terminate, otherwise user must pay for two months! Why not tell the user that the minimum usage period is two months directly? Is this reasonable from the user's end?
in my eyes, provider seem prepared the standard answers, i think I'm not first, also not the last.
provider have whether set a trap?
People have fair judgments.
Thanks all.
I'm not sure about the others, but my choice is to stay away from the services that don't even care about UX design
14 days. It’s 14 days.
I know you are generally a dishonest person as evidenced, but please, stop twisting the facts to fit your narrative.
Many people already said it many times.
14 days in practise < the usual 30 days that majority of others are asking.
We ask for 14 days instead of the 30 you agreed to and you still can’t stomach it.
Actually if you cancel within first 15 days, then you don’t pay for the second month as @Clouvider has more lenient policy of issuing invoice for the next month 14 days in advance.
if you have actually read TOS, then you would have known that you may need to pay for minimum of two months. Why blame provider for this?
Most of providers charge setup fees where you can cancel anytime. Either way you will end up paying extra charges.
Bottom line
Read the terms and conditions
as their said "you have agreed the terms", the 14 days notice haven't written in TOS, how you guarantee they will follow the "14 days notice" to approve? all discuss should be based on the TOS. These are not the things written in TOS, and I don't believe them anymore.
14 days is their policy BETTER than TOS. And no one can guarantee that.
As a customer, you have “agreed” for 30 days cancellation period.
Next time, Read and understand the TOS.
If all discussion should be based on the TOS, as you say, then you should have paid the bill, then not post your Google review fraudulently claiming arbitrary charges, as well as not start the sorry drama thread on LET.
says the person who has faked the address profile
"Maxmind with 0.28% risk score",
everything they don't want, they will said fake. And you just follow blindly.
It’s reasonable and legal. If you don’t like the terms, you don’t buy, same as any other contract you enter into.
Because, believe it or not, you are not entitled to be spoon-fed all relevant information about the contract you entered. If you can’t find find/understand the information you need, then you either raise a ticket and ask, or you don’t enter into the contract, like any sensible person.
I’m sure you’re not the first. Unreasonably, a lot of people seem to (mistakenly) believe that providers advertising on LET all have the same terms. I’m sure Dom has dealt with similar complaints many, many times before.
There is no trap of anyone’s making but your own - its your assumptions and sense of entitlement that got you here.
is your address profile fake or not?
Yes or No
Yes in my heart. No in reality.
please go to ask Maxmind the fake address why giving low risk score.
We got the answer.
You have fake address profile
How about you provide a screenshot of your profile.
Hint: address line 1 and 2 has exactly two characters - HK
Post code is zeroes. Phone number is all zeroes.
There’s no personal info there, shouldn’t be a problem for the OP to post it. OP before you change it note that we have already taken the screenshot.
You're walking into a trap by entertaining the dude. You already said everything that needed saying. From that point on - /thread
I am startin' to think that it's a bad idea to accuse someone that he smells when yourself smells pretty badly.
I know it's common sense and all but who has common sense nowadays?
This marks the end of Entertainment Episode 2
Episode title - Fake Profile
We will know tomorrow if there is Episode 3
title - Read and Learn
Out of interest @Clouvider , if someone was to buy a dedicated server and then cancel the next day, would they be expected to pay again?
Also does this 30 day policy, also apply to cloud services?
As per the policies today.
In retail - no. If you have just couple servers with us, and no special discounts, you’d be able to cancel without further payment so long as the next invoice is not issued yet (that is 14 full days in advance). Different rules apply to bulk purchases and Customers with special “wholesale” discount.
No, for Cloud servers we will not charge you so long as you tell us at any time before the due date.
@Clouvider Good to know thanks.
The order page isn't the ToS page though. As @JabJab said, you'd just end up with the whole thing on the order page.
Last time I cancelled something it was less than 30 days before next bill so I was expecting a partial invoice as I aware of the terms - however as Clouvider already said, they'll accept less than 30 days as long as over 14 days which was a pleasant surprise.
Yes. I really don't know why this needs an 8 page thread.
Because entitled millennial fucks exist.
Plausible plot twist: Clouvider gets hacked... again.
Because on LET it’s full of people not planning ahead and running to another provider as soon as they have an offer that’s 3 cents cheaper. Not the crowd that knows what a contract means.
You need a new translator, no one can understand a fucking thing you say.
Cloudvider was hacked?
If your host was 1&1 they will send you to collections.
-From someone who was sent to collections over a $8 domain renewal XD