Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!


HostSolutions Shrinking Disk Space - Page 5
New on LowEndTalk? Please Register and read our Community Rules.

All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.

HostSolutions Shrinking Disk Space

1235789

Comments

  • @cociu ETA on vel7?

  • cociucociu Member

    telephone said: @cociu ETA on vel7?

    is checking errors from 2 days , i am verry dissgusted ... no eta indicated.

  • hawchawc Moderator, LIR

    @cociu said:

    telephone said: @cociu ETA on vel7?

    is checking errors from 2 days , i am verry dissgusted ... no eta indicated.

    Are you going to offer vel7 customers refunds/credit for this?

  • cociucociu Member

    hawc said: Are you going to offer vel7 customers refunds/credit for this?

    i have mentionated before , i will give all 1 month for free. We have this problem only for 4 days so i think 1 month free is a good compensation. Yes is normaly to give this because was our fault not a customer one.

    Thanked by 2sipe Chronic
  • drdrakedrdrake Member

    @cociu said:

    hawc said: Are you going to offer vel7 customers refunds/credit for this?

    i have mentionated before , i will give all 1 month for free. We have this problem only for 4 days so i think 1 month free is a good compensation. Yes is normaly to give this because was our fault not a customer one.

    That's a good attitude. Will it be done automatically or open a support ticket?

  • cociucociu Member

    drdrake said: That's a good attitude. Will it be done automatically or open a support ticket?

    need to be done manually but is not much , only 40 users maximum in this node. Once the service is active again if you dont see the change in your account in the next 24 hours yes you can ope a tiket.

  • fanfan Veteran
    edited May 2017

    @cociu I found my idling 1tb storage box has been dead for many days, could you please take a look at ticket #647457?

    Nevermind, although no answer to the ticket, the problem seems to be fixed.

  • @cociu said:

    drdrake said: That's a good attitude. Will it be done automatically or open a support ticket?

    need to be done manually but is not much , only 40 users maximum in this node. Once the service is active again if you dont see the change in your account in the next 24 hours yes you can ope a tiket.
    @cociu said:

    drdrake said: That's a good attitude. Will it be done automatically or open a support ticket?

    need to be done manually but is not much , only 40 users maximum in this node. Once the service is active again if you dont see the change in your account in the next 24 hours yes you can ope a tiket.

    Vel7 can restore it? I was one of the 35 users, unfortunately.

  • xia15xia15 Member

    @cociu said:

    drdrake said: That's a good attitude. Will it be done automatically or open a support ticket?

    need to be done manually but is not much , only 40 users maximum in this node. Once the service is active again if you dont see the change in your account in the next 24 hours yes you can ope a tiket.

    I was one of the 35 users too and your website was down for a few hours.

  • aebaaeba Member

    Vel7 still down. I'm starting to think my data might not survive this incident... Hope that turns out to be false.

  • brueggusbrueggus Member, IPv6 Advocate

    jiajieit said: Vel7 can restore it? I was one of the 35 users, unfortunately.

    What 35 users? Did I miss anything?

  • cociucociu Member

    aeba said: Vel7 still down. I'm starting to think my data might not survive this incident... Hope that turns out to be false.

    i can guarantee your data is safe. Unfortunatly we have move some data from the first day and now is checking errors from the last 30 hours. IS a verry big partion and for this is take a infernal time. so this is tarding nothing more.

    Thanked by 1aeba
  • Any (approximate) ETA when Vel7 will be fixed?

  • cociucociu Member
    edited May 2017

    datanoise said: Any (approximate) ETA when Vel7 will be fixed?

    Is not indicate nothing , just is take vm with vm , process a check and stap away , if is take this in order i estimate a maximum 24 hours more BUT i am not sure so cannot give any eta in this moment. The problem is is like 60 tb of data so is much to check in all vms.

  • cociu said: is like 60 tb of data so is much to check in all vms

    Ok, thanks. Will wait.

    Good luck!

  • hawchawc Moderator, LIR

    I've gone ahead and opened a ticket to ask for a refund... it doesnt look like the host will be coming back up anytime soon.

  • AnthonySmithAnthonySmith Member, Patron Provider

    hawc said: I've gone ahead and opened a ticket to ask for a refund... it doesnt look like the host will be coming back up anytime soon.

    Well if this final step is the fsck then it will be back tomorrow I guess, the host cant speed this up, thought I would mention it in case it is worth suffering through 1 more day.

  • hawchawc Moderator, LIR

    @hawc said:
    I've gone ahead and opened a ticket to ask for a refund... it doesnt look like the host will be coming back up anytime soon.

    +1 @cociu - a lot quicker and less hassle than I expected :) Thanks for that

  • williewillie Member

    Network and disk now much better than before, but horrendous cpu overhead or memory overload it seems (or maybe it's disk again). md5sum on a 4gb file took 21 sec cpu, but 5 minutes elapsed.

  • cociucociu Member
    edited May 2017

    anyone have wait more than 96 hours for a fsck check ? i am very dispoinment with this ......

    At leaset is not freez but no eta no nothing ...

  • cociucociu Member

    hawc said: +1 @cociu - a lot quicker and less hassle than I expected :) Thanks for that

    you have the reason so way to tard ?

  • cociucociu Member

    willie said: Network and disk now much better than before, but horrendous cpu overhead or memory overload it seems (or maybe it's disk again). md5sum on a 4gb file took 21 sec cpu, but 5 minutes elapsed.

    asumming you are in vel8 wich yesterday we have detect some users who dont care about others ... now is fixed , so give a try

  • williewillie Member

    Is there a way to find which node I'm on? It was invoice #4639. It's acting a lot better now: md5sum of that same file used around 20 sec cpu, 31.5 sec elapsed.

  • cociucociu Member

    willie said: Is there a way to find which node I'm on? It was invoice #4639. It's acting a lot better now: md5sum of that same file used around 20 sec cpu, 31.5 sec elapsed.

    you are in vel6 Let me see what heve in this node

  • cociucociu Member


    root@vel6:~# w

    10:45:16 up 17 days, 11:41, 1 user, load average: 2.32, 2.57, 2.70


    System Info


    Processor : Intel(R) Xeon(R) CPU E5-2450L 0 @ 1.80GHz

    CPU Cores : 32

    Frequency : 1795.644 MHz

    Memory : 196514 MB

    Swap : 196255 MB

    Uptime : 17 days, 11:42,


    OS : Debian GNU/Linux 7

    Arch : x86_64 (64 Bit)

    Kernel : 2.6.32-48-pve

    Hostname : vel6


    Speedtest (IPv4 only)


    Your public IPv4 is x.x.x.x


    Location Provider Speed

    CDN Cachefly 44.4MB/s


    Atlanta, GA, US Coloat 10.1MB/s

    Dallas, TX, US Softlayer 10.4MB/s

    Seattle, WA, US Softlayer 8.49MB/s

    San Jose, CA, US Softlayer 9.39MB/s

    Washington, DC, US Softlayer 10.3MB/s


    Tokyo, Japan Linode 6.07MB/s

    Singapore Softlayer 4.38MB/s


    Rotterdam, Netherlands id3.net 842KB/s

    Haarlem, Netherlands Leaseweb 71.3MB/s


    Disk Speed


    I/O (1st run) : 129 MB/s

    I/O (2nd run) : 133 MB/s

    I/O (3rd run) : 151 MB/s

    Average I/O : 137.667 MB/s


    root@vel6:~#

    This is your node @willie , i have make the test in the same array waht you have the vm.

  • williewillie Member
    edited May 2017

    Thanks, yes, either cpu or disk i/o was badly overloaded earlier today but it's good now. Network speed was good earlier when I transferred that file earlier. I haven't done any more large transfers but ssh is snappy. The node is pretty fast right now, let's hope it lasts ;).

  • cociucociu Member

    willie said: The node is pretty good right now, let's hope it lasts ;).

    this node is closed so no futures orders will be located in this , also if we note some huge usage more for others users we will try to blanace between nodes. So yes should be a good node .

  • AnthonySmithAnthonySmith Member, Patron Provider

    It's a storage node though right? Who cares if the cpu is a bit overloaded, probably people assuming they can use it as a compute node with a ton of storage for next to nothing.

    Boys will be boys.

  • FalzoFalzo Member
    edited May 2017

    @cociu said:
    anyone have wait more than 96 hours for a fsck check ? i am very dispoinment with this ......

    At leaset is not freez but no eta no nothing ...

    if your fsck takes ages you probably still have at least one bad drive in your raid array.

  • Not sure how you're running the fsck (i.e. automagically at boot or manually), but if you can control/manually run fsck, here's a good way to get some details on what is going on:

    fsck.ext4 -f -t -v -C0 [device]

    (assuming that you are using ext4 on Linux). Change according to your file system.

    Thanked by 1angstrom
This discussion has been closed.