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★ VirMach ★ RYZEN ★ NVMe ★★ $8.88/YR- 384MB ★★ $21.85/YR- 2.5GB ★ Instant ★ Japan Pre-order ★ & More

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Comments

  • bulabula Member

    My dedi at Buffalo went down as well.

  • LordSpockLordSpock Member, Host Rep

    Seems I spoke to soon, hope this isn’t anything more serious than a failure with automations or something.

  • I would like to ask, when will it be processed if the paid migration is not successful?

  • WHAT IS GOING ON with Virmach?
    My VPSes were up and down and up and down multiple times for the past few months, very unreliable. It was not like this before.
    And tickets never got answered.
    Very disappointed

  • my server are doing sit-ups...

    Thanked by 3yoursunny nick_ Esec
  • netomxnetomx Moderator, Veteran

    @tungbon said:
    WHAT IS GOING ON with Virmach?
    My VPSes were up and down and up and down multiple times for the past few months, very unreliable. It was not like this before.
    And tickets never got answered.
    Very disappointed

    Migrations

  • My last 3 unmigrated Buffalo ones, are now "node currently locked", and being migrated. :p

  • @ZA_capetown said: My last 3 unmigrated Buffalo ones, are now "node currently locked", and being migrated.

    Locked? Sure.
    Migrated? Doubt.
    Lost? Probably :P


  • The great migration.

  • bakagetabakageta Member
    edited August 2022

    @LordSpock said:

    @taizi said:
    rdp2 is now DOWN
    Target: Server Agent
    Noticed at: 2022-08-03 15:23:48 (UTC+00:00)
    rip,LA server downed too

    Are these dedis on ColoCrossing? My friend told me her dedi in Buffalo is offline too.

    Yeah, my LA dedi is offline as well, colocrossing. I just got an email about an emergency disruption and went to check. I've been wondering what's going to happen with our dedis and this migration for a while now, it would be nice to know what's the plan going forward. (edit) aha, should've checked LES first.

  • @VirMach said: Yes, the node was normal. It just means the OS is corrupted, pick another.

    Do you have leisure to check this node(LAXA024)?The upload speed of this node becomes abnormal.
    I tried to fix the network and it doesn't get better.

  • @bakageta said:

    @LordSpock said:

    @taizi said:
    rdp2 is now DOWN
    Target: Server Agent
    Noticed at: 2022-08-03 15:23:48 (UTC+00:00)
    rip,LA server downed too

    Are these dedis on ColoCrossing? My friend told me her dedi in Buffalo is offline too.

    Yeah, my LA dedi is offline as well, colocrossing. I just got an email about an emergency disruption and went to check. I've been wondering what's going to happen with our dedis and this migration for a while now, it would be nice to know what's the plan going forward. (edit) aha, should've checked LES first.

    My LA dedi is alse offline...

  • JonesJones Barred
    edited August 2022

    @VirMach said:

    According to your request, I submitted this ticket #297244, but I'm not sure it will take several months to get processed?

    @VirMach

    Operation Timed Out After 90001 Milliseconds With 0 Bytes Received

    There is no technician to deal with the fault,
    once again?

    You're on the only node we haven't been able to get back online, and I did not send a maintenance email as I had planned. I'll try to remember to make the announcement/send the email tonight.

    A few days have passed since you mentioned to solve the problem... But it is still offline

  • It's been five months and my vps has not been activated,my invoice 1407589.

  • @sakurajiamai said:
    It's been five months and my vps has not been activated,my invoice 1407589.

    Where? Tokyo?

  • FrankZFrankZ Barred
    edited August 2022

    @sakurajiamai said: It's been five months and my vps has not been activated,my invoice 1407589.

    Is that a storage VM > then 250GB or a NVMe VM in Tokyo ?

  • @VirMach said:

    @PhantomPain said:
    @VirMach My server has been offline for weeks and the reinstall button not works. I created a ticket 2 weeks ago but no response yet. I have pm you ticket number. Could you please check pm and have a look on my ticket? Thanks.

    Your issue is already being tracked and ticket is not necessary for it. This is part of the <0.6% still facing problems that require specific resyncs.

    Another week passed but the issue still not solved yet :'(

  • Can you help me? I haven't been able to connect to my server for a few days
    @VirMach @VirMach

    Operation Timed Out After 90001 Milliseconds With 0 Bytes Received

    Status Unknown
    Node RYZE.LAX-Z014.VMS

  • edited August 2022

    CPU steal high, server down, service lost after migration~

    May the kernel panic blast you amen

  • Hi, on July 25th I paid a $3 ticket to migrate to Tokyo, but it doesn't seem to work for several days, so I want to get a refund(ticket #261712), thanks.@VirMach

  • @VirMach I have applied a paid migration to JP for more than 10 days, but my ticket status still is awaiting request; But today I learn some users have instant migration to JP after they pay the migration bills.My ticket should be at the front of the waiting queue, and if there is free resource, my migration should be met first, but the actual situation is not so, you deal the migration very casually, not following the billing order.I am very disappointed.
    My paid migration Ticket #346943 and the Invoice #1462325, please finish my migration NOW, if you can not, please refund NOW, I do not want take my money back by Paypal dispute.

  • ss0613ss0613 Member
    edited August 2022

    If you contact support, provide debug data:

    Main IP pings: false
    Node Online: false
    Service online: offline
    Operating System: linux-centos-8-x86_64-gen2-v1
    Service Status:Active
    Registration Date:2021-09-16

    Node SJCZ004

    Hello,The server appears to be offline.
    Please check. thanks.

    Ticket #555998

    @VirMach

  • The same thing, my dedicated server with a lot of commercial sites on it isn't available more than 24h. NY1.SSD026
    Please, answer my Ticket #538188
    @VirMach

  • @anonyfq said:
    @VirMach I have applied a paid migration to JP for more than 10 days, but my ticket status still is awaiting request; But today I learn some users have instant migration to JP after they pay the migration bills.My ticket should be at the front of the waiting queue, and if there is free resource, my migration should be met first, but the actual situation is not so, you deal the migration very casually, not following the billing order.I am very disappointed.
    My paid migration Ticket #346943 and the Invoice #1462325, please finish my migration NOW, if you can not, please refund NOW, I do not want take my money back by Paypal dispute.

    You do know people have been waiting for months right? There's probably a couple hundred in front of you.

  • @anonyfq said: But today I learn some users have instant migration to JP after they pay the migration bills

    Where did you learn this?

  • My VPS was fine, after migration, the network does not work anymore. so I reinstall the OS, and the node can't even boot now...

  • AdemanAdeman Member
    edited August 2022

    Welp, it's officially been a month of unplanned downtime. @VirMach I imagine if it was this easy you'd have done it already, but do you have a qcow2 disk image for my pre-migration VM? (or some other common format?) If I can at least get my data back I can call this a learning experience about backup frequency...

  • Be calm, you wait for resolving problem, few days or few week?
    We have waited for 4 months. :smile:

  • BertieBertie Member
    edited August 2022

    @saosangmo said: Be calm, you wait for resolving problem, few days or few week?
    We have waited for 4 months. :smile:

    It's pretty nuts to see people justifying and defending months of downtime based on the fact that we paid $x less than AWS or Azure.

    Virmach promised to deliver a service. I'm sure at the time when sales were happening, he felt he could deliver and I don't doubt he's acting in good faith... but let's be real here, that's the bare minimum (a working service with little to no support) and that hasn't been the case for months now.

    Surely a reasonable person would see the writing on the wall. You should have patience and understanding, and empathy for hosts when crises happen, but at some point there's a reasonable limit and we're well past that.

    Thanked by 3Void adly mlc
  • @saosangmo said: We have waited for 4 months. :smile:

    What have you waited four months for? You haven't been down for that long, right?

This discussion has been closed.