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Another Chris SCAM / AvanteHosting / Centarra Refusal ship of our HW
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.... FEDEX CHARGES TO PACK YOUR ITEMS .... idk how I can make this more clear to you. I never said anything about fedex picking up your items. The datacenter can not be expected to PACK your items for free, you should at least be paying $75 JUST for them to pack your servers.
It's not about the Fee it's about him changing the price we have conversed about this several times with Chris and he will never respond with a Straight response. this ain't about us it is about ChrisK and attempting to scam people with shady Business practices.
You are arguing with him in the transcripts you provided that EVERYONE deracks and packs servers for free. Just pay the $75 so he can derack and pack your servers.
There is only 1 server that is racked and we are not paying $75 to him after he has scammed us on our Renewals at one point what are you not getting here. Why should we pay this scam artist any money for him Just to say in 2 days that he wants more funds. $75 to unrack 1 server and then a further $50 just to allow for a pickup to happen..
Since you are in the same country, just go and pickup the stuff yourself? As a bonus you can kick his ass if he doesn't cooperate.
I thought you had multiple servers there. Quit your bitching and get a lawyer if you aren't going to pay and think that you are right. Let the court decide.
Was 'dere really any point on starting a second thread on this?
Can you then please stop wasting everyone's time with your nonsensical babble then?
Absolutely nobody in this industry works for free, deracking is, as pointed out by hordes of other members to you, universally something DCs charge for.
You're also expected to pay for the boxes or ship them in, or get your shipping company to perform the packing.
Whether you want to pay them any money or not doesn't change any of it, but I dare say that you're very unlikely to get your hardware back without paying that fee.
Also why did you say there is only one server but earlier you said 'servers' and Chris also said 3 servers in that pastebin?
You say it's not about the money but in this paste YOU pasted it obviously is. You are telling him to pack the servers FOR FREE
lol all this time and money wasted probably equals more than your hardware is worth. If you really wanted your stuff back just pay and consider it a life lesson and move on. But you seem to like to ignore the facts other people have told you there is a deracking fee but you continually choose to ignore and then blame others for "bullying" you that chat log does you no justice.
Again it's not about money we'll have his money but we are here to let people know how long he has taken to proceed on any of this. Why today just turn around say after 15 days we want $75. If he had said this 15 days ago would be here now NO.
You don't understand the whole story here and if you did know the whole story your words would be completely different.
Same as now he has robbed a raid controller from us but provides no proof that he still has it apparently he had someone drop it off at fedex and still won't provide any proof.
http://pastebin.com/H6iM1Xm6
Mostly colocators charge for racking as well as un-racking unless it is included in your deal.
I had a L5420 on rent to own basis with Dacentec & they charged $50 for unracking & $20 for boxing, just pay $75 to him & get your servers. It makes no sense to leave your hardwares worth ~2-3K for $75 while he also deserve that.
Come at this another way - @Clamhost - what is your kit worth? If its worth more than the $75 then just pay it and move on.
Whenever you have a colocation agreement then have to have a contract, so its clear this is the monthly fee, this is the setup fee and this is the removal fee.
Next time you colo - ask the question - what will it cost to rack, what will it cost each month and what will it cost to derack and ship back to me. If you had this agreed upfront then you would just forward that email now and say this was the agreement.
If nothing was agreed then he can charge what he likes.
Ask him if there's a removal fee for that.
$3,700 total value of everything that he has Including the RAID card has he has robbed from us, and still is denying it and states that he dropped the raid card to fedex with no indication on any shipping tracking information either.
To be honest with how long Centarra take to hookup a iKVM or even issue a reboot. You are looking at anywhere from 24 hours up to 2 weeks at most. I have ticket proof of this if anyone wants to dig through our tickets and see what they are actually like.
Yes we agree with the above such as our new Provider charges us $80hr for remote hands, so we know how much the fees are with them, with Chris there is no stated fee either. As far as we was aware all remote hands are completely free. As this is what a ex employee had told us (kaniini). But my guess is going rate for remote hands in the facility he is in $250hr but he has Justin who is apparently his day time tech. So the cost would be lower if he would use Justin.
Quite humorous:
"
[2014-08-28, 1:50:12 PM] Jordan McKeag: where
[2014-08-28, 1:50:16 PM] Jordan McKeag: is the raid card shipping proof?
[2014-08-28, 1:50:27 PM] Jordan McKeag: Or have you fucking ate it
[2014-08-28, 1:50:48 PM] Chris K: LOL
[2014-08-28, 1:51:12 PM] Jordan McKeag: So
[2014-08-28, 1:51:14 PM] Jordan McKeag: where is the proof?
[2014-08-28, 1:51:20 PM] Jordan McKeag: is my raid CARD
you peice of shit" (Still Mr Mckeag, just doesn't show his name unsure why)
You know, maybe if you checked the tracking number maybe you would see it was dropped off YESTERDAY.
Funny how you altered the name of the Skype MSG.
I can understand that someone would loose their frustration with you. Especially after the time it has taken you to do anything.
What tracking number are you talking about you have gave us no tracking number. Unless you used our $120 label that was for 3 servers to ship our RAID Card out.
That would be a disaster.
Whenever he shipped our HDD's (in the last thread), he accidentally included one of his SSD's. So we sent it back, and he received it yesterday.
Our RAID card, which he agreed to ship since he accidentally got it mixed up with that SSD, was shipped using our $120 shipping label meant for 3X nodes! He admitted it via Skype.
Words cannot describe how pissed I am.
He said he would cover the shipping costs of the RAID card as we had pay $8.50 to ship his SSD he sent us.
But he lied.
http://pastebin.com/r11mWrBt
I can't be the only one that's thinking this.
Jesus... that is a disaster... dont see how a raid card would cost significantly more to ship than an ssd either.... They are about the same size and weight...
sigh What did I just read?
Oh right... ad hominem attacks against unrelated parties... makes me wonder what @clamhost is hiding.
Also, for the record, oral is real in all states.
It seems to me that Chris is actually pissed and is messing with you a bit. Drive down and get your servers. After you have your servers, if you are absolute sure that he is at fault, then collect, organize your evidences and sue.
What's the issue with a five hour drive you could have nearly made it in the time you have been responding in the thread.
Help me with something Jordan McKeag and Clamhost - whats the relationship? Jordan McKeag has a graveyard of dead companies and also believe he is a minor out of the UK.
If he is a minor then he can't enter into contract anyway, so Centarra should be dealing with his parents only.
5hr drive that is it, dam i would have been there the next day. If he didnt want to give up the hardware then i would have called the police to file a compliant.
Dave is 20, and regardless there is no contract with Centarra. Never was or will be.
If I got quoted $120 for a label I'd drive down myself and fetch them, it'd work out cheaper in petrol there and back than that label is ever worth phah, point you have there though I guess