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Green Value Host - STAY AWAY - end customer review
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And whom are you referring to as being dishonest?
Mun
On a different note, I could not find - "True Web Hosting at Great Value" as being a registered trademark as indicated on your logo by the TM symbol.
http://tess2.uspto.gov/bin/gate.exe?f=searchss&state=4806:rpn51t.1.1
You might just want to take care of this Jon, wanted to bring it to your notice.
GVH, I think Jon just comes up with a story in a vain attempt to satisfy each thread that is opened about him/them.
Is it my turn to facepalm now?
A registered trademark is characterized by the R symbol. A trademark which can be either registered or unregistered can be characterized by TM.
@W1V_Lee - No, I do not. I'm not a liar; everything I have said in this thread is 100% completely true.
@GreenValueHost any update on TX2?
LOL really? XD
@MorningIris - I was informed by the tech working on TX2 that everything on the node has been resolved, I'll double check everything now and send you a final update via email.
@GreenValueHost thanks
@MorningIris - Confirmed. Everythings fixed including your virtual server.
Also,
Here is an update on srv3: Load Averages: 4.08 3.65 3.76 on a cloud server with 6 dedicated Xeon E5-2620 cores. Main IP is going to be changed to a clean IP address and we're going to crack down on spammers harder. Additional memory is going to be added shortly, and we're going to send a finalized email out to all clients on srv3 letting them know of the changes that we're making and how we're improving/optimizing the server. Compensation will be available for all clients on srv3 for the inconveniences they've experienced.
For public reference, MorningIris' issue wasn't an issue relating to the node itself. Our tech entered his virtual server and found out that the issue that he was experiencing was caused by the firewall that he installed WITHIN his virtual server which was misconfigured.
Also another update for srv3: It's doing a lot better now. We've emailed all of our clients on srv3 about what we're doing and what we're going to be doing to improve conditions on the server and our senior admin is finalizing his performance tweaking work on srv3 as we speak. After that we'll be adding additional memory to the server and changing the server's main IP address and reconfiguring mail limits, etc and we'll send a final email out to clients once that's been done.
@GreenValueHost it's off. Thanks for your effort.
Awesome 2 months after telling you that srv3 had a blacklisted in and everything went to spam it's fixed
Not sure if sarcasm
From the email that was just sent out to all srv3 clients:
All clients on srv3 are eligible for compensation for the inconveniences that they have experienced. If you would like to claim compensation, please submit a ticket to the management department through your registered client area account.
Thank You.
You can't add more E3 CPU's.
Level 3 and up? How many levels of tech support do you have?
Surely it's not cost effective to have all Level 3 techs as most issues do not require the attention of a Level 3 Technician.
You can add additional CPUs and scale a CLOUD server as needed. We added additional Xeon E5-2620 CPUs. All of our shared hosting servers are on Xeon E5-2620s and we have DUAL Xeon E5-2620s being shipped to Dallas for our new nodes next week.
@nunim - We have 12 techs total with 11 of them being at least L3.
We just don't employ L1 techs and even our only L2 tech can do many L3 tasks.
maybe ya'll should all be a bit less critical; i think its clear to me now that GVH is working proactively to make things better.
lighten up a bit;
take a walk and stretch your legs you keyboard warriors.
It only took like 6 months of bickering, and a massive slam on a forum.
Mun
So then why do all of my tickets get "escalated" to a "level 2 tech" if all techs are L2 or higher?
Stephen is specifically a cPanel/WHM L3 tech and doesn't do tech support for anything else. He's specifically working for us for cPanel/WHM issues however for the sake of updating clients he responds to VPS tech tickets and coordinates them to our techs handling VPS tech support. By L2 he means L2 and up.
Today I found the vps has some problems,so reinstalled OS.
Then I see the diskspace can be used of the server has changed:
another:
Is it a glitch?
Have opened a ticket for this.
They probably ran out of disk space due to their overselling and then changed your disk space hoping you wouldn't realise.
XDXDXDXDXDXD
LOL!
Mun
good luck.
This provider cant catch a break recently... Its a pitty because i have good experience across the board in all locations served.
http://prntscr.com/2klexy
We didn't do anything to your virtual servers. You have 275GB of space available to you..