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NexusBytes' off the radar. Backup/retrieve your data!

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  • bdlbdl Member
    edited January 2023

    @swat4 said:

    @bdl said:

    @bdl said:

    @JabJab said:

    @swat4 said: same here... got a domain there but the button of getting the auth code has gone.
    Jord Is there anyway you can help out? Many thanks.

    Most likely not, previous quote:

    Jord said:
    Unfortunately, I don't have access to Namesilo, I only have access to the .co.uk one SmallWeb used, I can't even get the EPP code from within Blesta as Namesilo emails it, which is rather annoying. Sorry about that.


    @Neoon said: Your domain should be safe, the registry will take care of the domain.

    Now for a sad surprise - seems like NB registered domains with theirs data rather than customer one.

    bdl said:
    Thanks! oof - no EPP on portal, blesta shows "Nexus bytes" as registrant/admin/tech/billing contacts and whois shows namesilo as registrar with contacts obfuscated due to whois protection. :lol:


    @bdl how your Namesilo e-mails going? Any update/tutorial for people?

    Hi all,

    Still going through their process listed at https://www.namesilo.com/support/v2/articles/policies/reseller-complaints - I'm at step 4 at the moment after they've attempted to make contact and wait 24 hours. I've forwarded my receipt of the most recent renewal of my domain to them and am waiting a response. I'll report back if anything changes... a lot of it is just waiting for timeouts after Namesilo and myself try and make contact.. Now that NB's mail server seems to be bouncing the whois protection contact email, things may be a little quicker.

    I'll report back as I continue to follow the bouncing ball! :) My advice is this point is to go through your records and find your receipts for the most recent renewal of your domain and/or when you purchased it. I'm not sure if NB's client portal is available at the moment however if so, download it if you can!

    Hi all,

    I can confirm that my domain was transferred successfully from smallweb (Nexusbytes) using the procedure listed at https://www.namesilo.com/support/v2/articles/policies/reseller-complaints . Namesilo was great with the transfer - I followed their procedure to the letter and patiently waited for each step to complete.

    I didn't get the extra years of registration I'd used my Smallweb credit for, I'm assuming because smallweb/Nexusbytes hadn't pushed the renewals to Namesilo, but beggars can't be choosers so I'm just grateful I was able to reobtain the domain with Namesilo's help.

    May I ask how fast they replied to yours?

    They have already acknowledged my request and said that they would take the next step if they do not hear back from the reseller.

    Sure, yeah took about 24 hr per step - they said same thing to me (wait to hear from reseller), then after that timed out they asked me to prove ownership by emailing a renewal invoice, then they were able to verify my ownership of domain as my original email that I'd used to register the domain (during smallweb times) was still associated somehow. I emailed them from this email address verifying it was me and about 24 hr later I received a "this domain has been transferred into your namesilo account" email!

  • @bdl said:

    Sure, yeah took about 24 hr per step - they said same thing to me (wait to hear from reseller), then after that timed out they asked me to prove ownership by emailing a renewal invoice, then they were able to verify my ownership of domain as my original email that I'd used to register the domain (during smallweb times) was still associated somehow. I emailed them from this email address verifying it was me and about 24 hr later I received a "this domain has been transferred into your namesilo account" email!

    Many thanks. Do they follow up with you (without you asking) after the said period?

    or you would have to remind them for the next step?

    I am still waiting for them :( no news yet

  • mustafamw3mustafamw3 Member, Patron Provider, LIR

    What's the reason for Deadpooling?
    It was quite successful company with sustainable pricing.
    At least he could sell the company if he can't manage it because of life issues

  • bdlbdl Member

    @swat4 said:

    @bdl said:

    Sure, yeah took about 24 hr per step - they said same thing to me (wait to hear from reseller), then after that timed out they asked me to prove ownership by emailing a renewal invoice, then they were able to verify my ownership of domain as my original email that I'd used to register the domain (during smallweb times) was still associated somehow. I emailed them from this email address verifying it was me and about 24 hr later I received a "this domain has been transferred into your namesilo account" email!

    Many thanks. Do they follow up with you (without you asking) after the said period?

    or you would have to remind them for the next step?

    I am still waiting for them :( no news yet

    Oh they were following up without me asking, didn't need to remind them.

    Thanked by 1swat4
  • @mustafamw3 said:
    What's the reason for Deadpooling?
    It was quite successful company with sustainable pricing.
    At least he could sell the company if he can't manage it because of life issues

    No one knows exactly.

  • lonealonea Member, Host Rep

    @mustafamw3 said: It was quite successful company with sustainable pricing.

    Haha what? Sustainable pricing?

    The profit margin is so thin you can see through it.

    Any company that have their core audience in the "lowend" segment is going to fail.

  • @lonea said:

    @mustafamw3 said: It was quite successful company with sustainable pricing.

    Haha what? Sustainable pricing?

    The profit margin is so thin you can see through it.

    Any company that have their core audience in the "lowend" segment is going to fail.

    Any company that has their core audience in the "lowend" has a harder time to succeed but doesn't mean it's automatically going to fail.

    It just means the economy of scale is the real road to profit at that level.

    Thanked by 1NobodyInteresting
  • kuroitkuroit Member, Host Rep, Megathread Squad

    @mustafamw3 said:
    What's the reason for Deadpooling?
    It was quite successful company with sustainable pricing.
    At least he could sell the company if he can't manage it because of life issues

    We are offering same spec + same pricing for NB clients as refugee offer and looking at the invoices we have received so far, it was bound to fail.

    Dont really wanna sound like a bad guy here, but some of the offers are/were unrealistic. Less profit margin is one thing, but those are definite loss deals.

    Thanked by 2mustafamw3 bdl
  • mustafamw3mustafamw3 Member, Patron Provider, LIR

    What's the reason for Deadpooling?
    It was quite > @kuroit said:

    @mustafamw3 said:
    What's the reason for Deadpooling?
    It was quite successful company with sustainable pricing.
    At least he could sell the company if he can't manage it because of life issues

    We are offering same spec + same pricing for NB clients as refugee offer and looking at the invoices we have received so far, it was bound to fail.

    Dont really wanna sound like a bad guy here, but some of the offers are/were unrealistic. Less profit margin is one thing, but those are definite loss deals.

    That make sense now. I think one of reasons of Deadpooling is poor business planning.

  • lonealonea Member, Host Rep

    @HalfEatenPie said: Any company that has their core audience in the "lowend" has a harder time to succeed but doesn't mean it's automatically going to fail.

    Sure, then you are just playing the volume game.

    Higher volume = more work, higher risk, higher stress

    Not to mention, low prices bring out all the bad apples.... Pick your poison

  • VoidVoid Member
    edited January 2023

    @kuroit said:

    but those are definite loss deals.


    Not if you disappear one day maintaining radio silence.

  • mustafamw3mustafamw3 Member, Patron Provider, LIR

    @jmaxwell said:

    @kuroit said:

    but those are definite loss deals.

    If selling 2gb ram vps 7$month is definite loss, how much should they sell it for?

  • kuroitkuroit Member, Host Rep, Megathread Squad

    @mustafamw3 said:

    @jmaxwell said:

    @kuroit said:

    but those are definite loss deals.

    If selling 2gb ram vps 7$month is definite loss, how much should they sell it for?

    Thats on the website, invoices are different story.

    Some of the invoices were like these:
    VPS: $7 a month > on invoice > $15 for 6 months
    25G Email: $6 a month > on invoice > $5 for 3 months

    Thanked by 1lonea
  • lonealonea Member, Host Rep
    edited January 2023

    Haha, some people don't realize a lot of companies on here are relying on these speical sales to get orders.

    Also don't forget to talk about how sustainable some LET "lifetime" directadmin hosting deals are as well :wink:

  • @kuroit said:
    Less profit margin is one thing, but those are definite loss deals.

    You can still make it up on volume!

  • HalfEatenPieHalfEatenPie Veteran
    edited January 2023

    @lonea said:

    @HalfEatenPie said: Any company that has their core audience in the "lowend" has a harder time to succeed but doesn't mean it's automatically going to fail.

    Sure, then you are just playing the volume game.

    Higher volume = more work, higher risk, higher stress

    Not to mention, low prices bring out all the bad apples.... Pick your poison

    Oh you're not wrong.

    Unless you have something unique to your method to mitigate it (either automation of everything or cheap help or whatever), you're under a lot of stress or whatever.

    That's why code and custom tooling is so useful, because if you have the proper tools built to manage it then higher volume doesn't actually mean more work.

    You see teams like BuyVM who are a small team of highly capable and effective people who have the ability to build customer tools or solutions (or deploy prebuilt solutions effectively). Using custom-built solutions to reduce the cost of operations (aka, work time) so that they can offer competitive pricing within this space and profit off the scale.

    Then you see others who are willing to sacrifice an arm and a leg and with limited automation capabilities who are stressed out for peanuts. Old days of CVPS where they deployed a shit ton of servers and basically had shit performance but hey they charged shit too.

    At the end, it really depends on the competence of the person running the org or the team behind it.

  • @kuroit said:

    @mustafamw3 said:

    @jmaxwell said:

    @kuroit said:

    but those are definite loss deals.

    If selling 2gb ram vps 7$month is definite loss, how much should they sell it for?

    Thats on the website, invoices are different story.

    Some of the invoices were like these:
    VPS: $7 a month > on invoice > $15 for 6 months
    25G Email: $6 a month > on invoice > $5 for 3 months

    Depends.

    There some vendor here who are charging peanuts and they're still using DDR3 hardware. I mean you and I both know you can build a fairly competent kit built with old secondhand hardware for like 400-500 dollars. Where as an actual decent VM node costs like 3-5k per kit. Only thing they need to do is get their colo + network + IP costs down to peanuts and then boom. You're in the ultra low end baby.

  • DPDP Administrator, The Domain Guy

    There goes my SG VPS.

    Thanked by 2MannDude bdl
  • I'm not sure whether anyone has already said it in this thread, but now it seems opportune to say:

    The end is (very) nigh

    Thanked by 1bdl
  • @angstrom said:
    I'm not sure whether anyone has already said it in this thread, but now it seems opportune to say:

    The end is (very) nigh

    penis

  • yoursunnyyoursunny Member, IPv6 Advocate

    @angstrom said:
    I'm not sure whether anyone has already said it in this thread, but now it seems opportune to say:

    The end is (very) nigh

    Treefiddy is proudly hosted by NexusBytes free hosting and it is still left standing!
    https://treefiddy.yoursunny.dev/

    Thanked by 1angstrom
  • KurisutaruKurisutaru Member
    edited January 2023

    JP nodes just down around 4 hours, and there's goes my data

    Just know the issue on here today since my nodes were down

    *I didn't get any backup vps, even I subs for yearly renewal

    Edit : any hoster that have location on JP for migration ?

  • Same here with SG server, down for 4 hours ++.. 1 VPS got backup but not for another... sucks

  • RIP Nexus Bytes

  • Hope there still good news on NB... maybe can turn on the server back for a while for us to make another backup...

  • treesmokahtreesmokah Member
    edited January 2023

    Friendly reminder to archive every piece of information hosted on NB sites.
    archive.today / ghostarchive.org / web.archive.org

    Can be useful in the future for whatever reasons. And NB sites clearly can go dark any time now.

    Thanked by 1darkimmortal
  • F

  • speedypagespeedypage Member, Host Rep
    edited January 2023

    @Kurisutaru said:
    JP nodes just down around 4 hours, and there's goes my data

    Just know the issue on here today since my nodes were down

    *I didn't get any backup vps, even I subs for yearly renewal

    Edit : any hoster that have location on JP for migration ?

    We're opening Japan using the same network upstream as NexusBytes within the next couple of weeks, just shipping out the initial hardware at the moment. Happy to work out a temporary deal on Singapore and migrate to Japan if that is an option for you.

    Just send me a DM if interested!

  • Damn. NB not notifying their customers that they're deadpooling is really something.

    My SG VPS is down now for a few hours. Good thing I had backups. I just recently paid for renewal of this VPS. Might file a case on it directly through PayPal for a prorated refund.

  • @dT_Tb said: Might file a case on it directly through PayPal for a prorated refund.

    Do it now, don't wait. The longer u wait the worse it is.

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