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He may post his personal porn with his girl friends to catch audience. Who knows. LOL.
No cheating, they honored the agreement.
Paypal changed terms at least 3 times in the past 12 months. My credit card changed terms. I either accept or move on, those are the 2 choices.
I received this email earlier today as well.
Shifting off the hackers of the world unite mantra when that fell flat I see
I understand that modern era businesses try to save to do this kind of smart caculations. like the business model and logic behind the vps, But being too calculated is not good, as shown in this fire case.
I still like old days way of doing business. I had an IBM monitor, after all kinds of abusing by me, it was always working, even after other parts of the computer system died long before it died. IBM was that good. But on the other hand, common customers are so cost conscientious, that they buried the old IBM together. Today's society is a dilemma.
@sunnyg while I understand where you are coming from, you are looking at it from the wrong angle.
To make to clear, we are not complaining hetzner is adding limits or an FUP. It is how they do it again.
we're complaining about the lack of clarity (that hetzner is notorious for see serisen incident, price hike, and others), the fact they are sending a threat (not a notice, there is a difference), the shady marketing and the lack of proper communication in advance to tell about the new limit professionally (not with a threat), instead they blame it on customer "you abuse our network" instead of manning up and saying "sorry we realized our statement is way bigger than what we can handle please reduce to the new FUP".
Also, note they did not suggest any traffic add-on. If you complain about customer's traffic usage, then say the limit, and say your price for extra traffic. simple. You don't just threaten to terminate customer because you are too lazy to work out your pricing. right @Hetzner_OL ?
[Aggressive statements]
Mod edit (angstrom): Removed. (Your expressed rage towards Hetzner is over the top, and this isn't even your thread. Also, many-many men are moody, perhaps you as well)
1960' Free Love, 2020's Free Bandwidth - the times they are a changin'
This is actually a good business move for Hetzner actually. Hetzner's ip rep is not that good.
They say port is dedicated and various communications, they say use it as you like. I asked once last year, I got a reply that said do what you want. Again, it is the contradiction we don't like, not the fact they want to install some "fairness" between customers in network usage.
Only difference is, They tell you when they do and they send you a NOTICE not a threat! and they fucking write it down, clearly and explicitly. Unlike Shady Hetzner who still did not even specify what their limit is.
Not me, because there is no such proverb. it is "fool me once..."
This is irrelevant. bad IP rep, is commonly because of DDOS. DDOS happens with legit customers' servers but that are naive and setting easy password so the server get hacker and used for DDOS therefore the bad IP rep. Traffic has nothing to do with it and will not improve it.
Why do they need to worry about IP rep unless you want to use their services for sending emails.
They are not email services company.
@MrRadic offer unmetered 1Gbps on his servers.
Taggin in case it has an actual limit.
The same idea.
If I use Hetzner's servers for applications and cannot send out registration emails, finally I have to delete the applications that I invest so much time optimizing, do you think that is my fault?
the fuck is that bs now?
Remind me of my ISP, they blocked SSH once. They said we are internet service provider, as long as you can open shit in chrome, we did out job. not ssh. They should rename their shit to "web service provider" -_-.
There is no such thing as "not email provider" if you are offering service. Besides, they are actually an email service provider. check their hosting services. They offer email.
If they matter that much to you- you'd have multiple sending mechanisms- An iCloud account to insure iCloud deliverability, Amazon SES, MailBaby or MailChannels and others. No single delivery mechanism works for all mailboxes, and there is always the riddle of MS Outlook when you solve all others. So its not a hetzner thing, it's an everywhere thing and takes as much thought as your app
R-I-P to all the seedboxes and load balancers out there 2018-2022
Big companies can do whatever they want, everybody know this. Guess we should be thankful they don't bomb cities yet.
Just because one marked checkbox while ordering server, doesn't mean one concluded a legit contract. For private consumers there are state regulations. For companies it's far more complex, but both parties should act in good faith and presumably be fair, just and reasonable. But it's all not applicable here, as vast majority is fine with Hetzner's pricing and those few unsatisfied (sorry for them, hope they find new decent provider) won't take their complaints any further.
The only good thing is that we've learned the actual 1Gbps traffic limits. For current month.
I mean if people can still push 100-200TB/mo for $30 they'll still choose Hetzner. Leaseweb might have better offers through resellers though.
You're omitting the fact that upon entering the contractual agreement, it was agreed that there was no traffic limit (i.e. unlimited traffic). Considering that fact your "250TB traffic per month on $30/month servers" argument is automatically invalidated.
Going on, Hetzner decided to "rethink" the contract and now pressures users into a certain use pattern, or it won't extend its services to those customers any longer. From a business perspective -- totally fine; from a principial perspective -- totally dishonest and shameful.
Another point is that it's perfectly normal for people to assume that when "unlimited traffic" is explicitly stated it doesn't fall under FUP. What if in the future they go harassing users for maxing out the CPU all the time? What's next, RAM? "You're not supposed to be using more than 70% of your available RAM on average for 2 months at a time"? This is, of course, under the presumption that you value common sense over corporate legalese, which, in the end, was intentionally curbed by consumer laws for a reason.
Just defending Hetzners corporate practices where the end-user gets shafted on totally valid and agreed-upon terms in quite questionable, least to say.
Wow, I feel like I'm back in the year 2000. The old argument about unlimited traffic, disk, memory, and other unlimited nonsense. You can't have anything unlimited, people. Even the universe has a limit:)
Everyone knows that new user registration email is critical to a web application. This does not only matter to me, but to anyone who uses Hetzner's servers. It is Hetzner or any other ISP's responsibility to provide clean ips, but not the end users' responsibility to find ways to deal with contaminated ips. The fact that I accept Hetzner's enticing price to endure such a trouble, does not endorse that I agree that it is my responsibility to deal with contaminated ips.
In comparison, LightSail does not have issues with contaminated ips, so this is not everywhere.
So I have to ask, why do you keep on using Hetzner if you don't like their bandwidth policy (hey see what you'd pay on lightsail) and you don't like their IP's. Seems you have already decided to go elsewhere. Hard to tell from your shot gun approach to discussions- is it leaseweb is it hetzner ashburn is it hetzner vds or dedi. Is it light sail. Is mail via postmark or ses? Your shit is everywhere and nowhere all at the same time.
Did lightsail approve opening your port for email? or are you just spitballing because the ip you got isn't on a blacklist?
We actually offer true unmetered
I got the email too this morning. After checking the traffic statistics for last month I had only 1 server that was over 250, it was 259TB, while the next highest was under 100TB. Stats for this month are much lower, the largest was barely over 100TB.
Going through the traffic stats for the past 7 months are pretty much the same. 1 server right over their 250TB soft-limit and all the other servers under 100TB
At the end of the day Hetzner prices are amazing, just get an extra server if you manage to go over their limit.
The one thing that irks me is this came out of nowhere. They should probably mention somewhere, that isnt hidden in the small print, that if you go over 250TB they will terminate your contract.
You are really mad. LightSail does not open port 25. Yet using google smtp has no problem sending out registration emails. I still keep my lightsail instance and website as the reference and the benchmark.
As I said, Hertzner's strength was its auctioned affordable unmetered dedicated bare metal servers. Yet Hetzner has raised the price of the auctioned bmds about 50% more early this year. I understand that the energy is the issue and swallowed the much higher bill. Now we know Hetzner's unmetered bw is not truly unmetered. Hetzner's BMDS is far less enticing as even two years ago. Hetzner's vds and vps are very competitive in US, but not so in EU, as PHP-Friends' vds and NetCup's vps are very powerful and reasonably priced.
Pay attention to your customers' voices, understand your position as a service provider, you have a lot of competition coming everywhere.
I am asking experienced LETers what is the best strategy for hosting my websites. I do not have any financial interest or affiliation with any vendor here. This is free world and we hail free speech in US. If Hetzner is good, I praise it more than you. If Hetzner does not substantiate its claim, I speak out. You like it or not, this is reality.
Important questions are still not being answered.
1 If pushing >200TB is "too much" for a $30 server, how much is not "too much" then?
We can say "250TB is TOO MUCH, dont say like it isnt".
Can we then say "150TB is TOO MUCH"?
Can we then say "50TB is TOO MUCH"?
You can probably argue that for a $30 server, even 20TB is too much. Where's the line here?
2 If pushing >200TB makes a $30 server not profitable, then how much extra can we pay to make it profitable?
Let's say if 100TB is reasonable for a $30 server, can we pay $90 to get 300TB monthly traffic?
If I'm pushing 1PB per month (let's just say I'm working for a big OSS project), can I pay $300 and call it a day?
You are provided a server, $30 for unlimited 1gbps connection plan. You are not given a way to pay more to cover the traffic because it's "unlimited". You only get a warning for termination. IMHO that's the real problem here.
Most VPS providers won't tell you what fair use of your vCPU is either. For the simple reason, they don't normally care because most people use a tiny fraction of what they could be using, so it's never normally a problem for anyone. But as soon as people can't even use that tiny fraction any more because someone's maxing it out, then it will get addressed.
The problem is that there isn't a hard and fast limit that makes it a problem. It'll be when there are sufficient people trying to saturate their 1 gig port and it starts to cause strains in the capacity, and then they look at the cost to increase the bandwidth and it's much more than what they're receiving from each customer. It's a fairly obvious choice at that point to let the customer go. And of course, if that customer goes, the pressure is relieved and everyone can go back to doing what they want and nobody has to worry about there being a limit.
If they've called out 250TB a month, which is approximately 80% of the maximum possible bandwidth, then stick below that. Or stick to 200TB and play it really cautious. Or, move to somewhere more expensive where you get the full 320TB. Even if you play it really conservative and stick to 160TB, that's still an awful lot more than many dedis at much higher prices.
Even if they advertise their CPU resources as "use as much as you can, unlimited"?
How do you know if 160TB is safe? You assume it's conservative until they call out because "you used 10x more than average user bullst". Yeah, exactly like what comcast is doing to its customers. "Average user uses 300GB so you are capped at 1.2TB per month" thing. I mean, even comcast is doing better because they mark it clearly and everyone knows exactly where the line is.
I've previously used some providers with high traffic allowence. We were given 100TB traffic and were allowed to cross the line if by not too much. We knew exactly where the line was. We used probably 1TB per month, and 100TB was the same as "unlimited" to us. However, having a clear guideline gave us a good expectation of what is "too much" and what is safe.
I can simply ask, if I use 160TB per month perfectly legal and reasonable traffic, will I be guaranteed to not get such a warning notice. And you won't be able to answer it.