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@Netomx - pm me your email address they have on file. I'll get this chased up right with the DC.
Yeah sorry, I can't leave things in place for two days. I have a migration addiction.
@jarland - best to migrate it back, you wont have any more packet loss then. BTW following our discussion the other day, I have an update for you. I'll email you privately on that.
Not true. Most of that came because Delimiter picked clients money and after some time disappeared. This happened in Giles Anderson era.
Source: HaltingState, WHT
Source: DanielBCN, WHT
Source: RosenCruz, WHT
Source: Xumari, WHT
Source: adaptivessinc, WHT
Source: Diffractional, WHT
Source: BigWillyStyle42, WHT
Source: fastfrend, WHT
Source: Bart, WHT
Source: crownvic, WHT
Source: Ariolander, WHT
Source: lentak, WHT
Source: Gary, LEB
Source: simonthemime, WHT
Source: blueyoung, WHT
Source: neph, WHT
Source: DYSW, WHT
Source: Jakez834, WHT
Source: muhlba91, WHT
And now you're saying: Honestly this whole Delimiter scammed me thing is ridiculous. If you have a case, make the case and get them to formally respond to you. Paypal is not a medium to do that.
We must live in some parallel universe.
What else can you do when nobody replies to your tickets for days?
Really? Why did you send out the following email to customers then on 4/11/2010?
@ikocka you have still not given me your information, I want to see the history of what happened between you and Delimiter.
@spirit - what are the dates on those? What year are we even talking about?
Do remember, I don't work for Delimiter, I work for their parent company. I am not here in an official capacity even though it seems to have evolved into acting as a go-between. I originally came here just to see more about what was going on in the VPS market, but was quickly identified as someone working for Yomura so that is why I put a disclaimer on my messages.
Someone has to help clear up the history as I have said before, Delimiter is not perfect. I am not here to defend their actions (or lack of), that is their responsibility. I will try to help clarify questions or channel information; but if you have a real issue with Delimiter then you must address it to them. Steve will take the time to investigate customers issues and I know has done this many times over the past 4 years, you just need to make contact.
Mostly around 2010. Reports include disappearance of paid service at those locations: Frankfurt, Paris, San Jose.. Giles Anderson was in charge or atleast represented company at that time until he and customer service disappeared. Then after some short silence history repeated itself with guy named Steve Jones. And now after some longer silence you came. Friendly and nice... just like Giles and Steve before. I am wondering how this will end, but I am not buying that Steve care. If he would care he wouldn't pick money from so many people and disppeared with it.
I wish to have old v1 and v2 lowendtalk backups.
@Spirit - Giles acquires the companies, usually sends out the first email to customers telling them whats happened and then moves on. Steve Jones is Stevie aka [email protected].
2010 was a dog of year for Delimiter, we call that the 'Dan Fry Year'. Every which way we turned we ended up some crap coming out of the woodwork which by purchasing a company from him, we suddenly ended up his business associate and somehow people thought responsible for his trail of debts across Europe and US. This definitely affected Delimiter in some third party locations, people booted Delimiter right out of their facilities because of their association. If you look at the time, I think he had 3-4 different companies active in the market, all of them flailing from datacentre to datacentre. For some reason we ended up back for second helpings and bought XVPS. That was an absolute disaster.
I actually never 'came along', I was actually trying to be incognito until I started getting emails - Are you the same Mark Turner that works at Yomura, etc. Ok should have been more creative on the username then. I did come here to peddle Delimiter or Yomura's subsidiaries services, I came to get a handle on the lowend VPS market, see the prices, see the issues so I can better advise our subsidiaries on how to address that market and determine whether we can profitably deliver network/compute/storage in a sustained way into that market.
Steve is just an employee at Delimiter, whatever you may think about him, he is actually a really dedicated person. He may not have the technical knowledge but in terms of making sure things happen, trying to help out customers to select what they want or resolve things when they go wrong, he is a real diamond. I am sure there are customers of Delimiter on here that have had first hand experience with him, who can comment.
I am sure the past is full of a variety of issues, some Delimiter's fault, some not but if the issue is still there then the only way I see to resolve it is to address it head on by contacting someone like Steve and ask him to investigate.
Some things never die.
https://web.archive.org/web/20120424195918/http://www.lowendtalk.com/discussion/2383/vps6-and-donn-fry-dan-fry-dan-keen
@jarland That guy is like a bad smell. The stories I could tell!
@MarkTurner any updates? Steve's not answering my emails, and the server is 2 days late, not to mention the refund hasn't be made from an arrange we made
@netomx From what I understood you had two different orders, different terms and he was trying to shuffle money from one order to the other or something. Its best to speak with him directly. I'll let him know you are trying to get an update.
@MarkTurner how many people have Delimiter got on support/responding to tickets?
I've had 2 open since the weekend (a RDNS request and an enquiry about ipv6 availability) without any response.
I'm pretty pleased with Delimiter otherwise. Server was setup within 72hrs, hardware seems solid, network is flawless (0 packet loss over a few hours of mtr).
@DigitalDuke - three guys handling the tier 1 issues who then escalate back into Yomura for anything above that. IPv6 is a bugger for them because they can't directly allocate it yet, they have to request it from us. RDNS for some of the new netblocks is painful too. PM me your IP information and I'll try to work it from here.
@MarkTurner PM'd - thanks for your help.
@MarkTurner thanks, I'm waiting for the deployment
@Spirit, There are few questions.....
@darknessends - I am sure if anyone gets 'scammed' they will be the first to start screaming, we even get people screaming who haven't been customers
I am not a client of Delimiter but i can say form my point of view they have great support here, @MarkTurner is providing great amount of support here on this forum, that means something... means that support should be great.
@MarkTurner is providing great support, but he doesn't work directly for Delimiter. Still waiting on an order I made Sunday, still in timeframe though
The real question then is: does Delimiter provide good support? Is anybody from Delimiter on LET? Would have been great if @MarkTurner worked for Delimilter.
placed my order 1.5 days ago, according to Steve, server will deploy in 1-3 days. So i still have 1.5 days to go before its due. Let's see.
@mawr but I built the network that Yomura's companies run on. So it has some relevance.
Someone, maybe not on this thread was asking about our NY connectivity. This week we just connected to NYIIX to help boost our NY connectivity. We should be up on their website already.
@tija - Delimiter only handles tier 1 support, when it gets above that it comes to Yomura to handle. If its a networking issue, it will probably land on my desk.
@mawr @dobuz - please PM me the email addresses you ordered on. I finally have access to the queue.
Don't worry, the orders are delayed. Mine is 1 day late, and hasn't been provisioned.
@MarkTurner - pm'ed you, thanks
@dobuz - you should see it today
@mawr you should see yours too, there are 7 servers ahead of you in that queue.
Where's mine Mark?