New on LowEndTalk? Please Register and read our Community Rules.
All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.
All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.
Comments
@MechanicWeb - I see. I can pass on a +1 for AlmaLinux from you to our team who handles our standard images. But I can't promise anything. They make decisions on which images to use based on which ones are the most popular. Maybe if enough customers write support tickets requesting AlmaLinux as a standard image, it would encourage them to consider it more seriously.
@nanankcornering - If you haven't gotten a Hetzner Status report or seen one when you are logged onto Robot/Cloud Console, please write a support ticket for our networking team. (I have no access to our networking systems and am not a technician.) Our networking technicans may need some information from you to help analyze what is affecting you, which is why it's best to use a support ticket. We post larger incidents here, and I don't see anything listed for August 3. --Katie
Maybe this one: https://status.hetzner.com/incident/b52b1136-622d-4fe2-af92-3ee78fd418e7 ?
Wondering, why there is os image management team on hetzner, but marketing is done only by one person
I do know companies with hundreds in marketing and a just few in development/sysadmin/tech management.
I do think the way hetzner is organised is preferable.
Looks like Hetzner is having a very bad month of the year.
Started off with FSN having network issues 3 days ago, now Helsinki is shitting itself to all locations (and it's the weekend).
Even the status page is not updated, yet (40 minutes since issue started)
Backbon fault FRA-HEL
Description:
We are currently experiencing a fault between FRA und HEL Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more information is available, we shall inform you via this website. We apologize for any inconvenience. Thank you for your understanding.
https://status.hetzner.com/incident/0ba5eb38-d70c-4f53-a5c8-07984074ec6d
What difference are you seeing?
And shouldn't they be identical in how this is handled?
Yeah, status page is updated one hour after it happened. And it's still happening until at this point.
I mean, no redundant fibers at all? Or maybe use backup upstreams or exchanges?
Another incident
Cloud Private network connectivity problems
https://status.hetzner.com/incident/06fb12b4-5659-4f18-838e-3e93cd0bbb9f
another outage, which is not yet resolved
https://status.hetzner.com/incident/12a217b9-f879-4f5f-88a0-257cf75e8cd4
status page is not transparent at all, page is not yet updated about the incident (4 hours since issue started)
https://status.hetzner.com
Hi guys, Thanks for posting the Status messages. I'm sorry about the recent networking issues. Sometimes our networking team is so focused on finding, diagnosing, and solving the networking issue at hand that they get tunnel vision. That's my best guess for why there is sometimes a delay between the beginning of the issue and the appearance of a Hetzner Status report -- or between the initial Status report and a more detailed update. This is not an excuse. Our team is aware that we need to work on improving communication, and I will pass on your feedback to them. --Katie
Thanks a lot for the consideration. Besides, CentOS 8 is an all time beta. Using it in production is risky.
It does not honor mdadm.conf
CentOS 8 is a beta, RedHat's development branch. It won't have any consistency.
CentOS 8 and AlmaLinux 8 should be identical in their handling of mdadm.conf. If they aren't, then Alma has a bug that should be reported.
Where are you getting this info? As a hosting provider, you should really know this stuff.
CentOS 8 is not a beta, and it's not Red Hat's development branch. CentOS 8 is intended to be 100% compatible with RHEL 8 -- exactly like all the other CentOS releases before it.
Are you writing about CentOS Stream? If so, that's a completely different animal.
Hi LET readers -- just a few updates:
Hetzner Cloud now has Centos Stream 8, Rocky Linux 8, and Debian 11.
And today we added a new feature we call Global Search. It lets you quickly find and navigate directly to the cloud resource your're looking for with just a few quick keystrokes.
Debian 11 is also now available on Robot for dedicated root servers.
--Katie
@Hetzner_OL you guys just rejected my account. Can you please take a look? I have used my real IP and sent my passport.
Hi there @sayem314 - As a member of the marketing team, I don't have access to that system. Our sales technicians make decisions regarding new accounts. There are all sorts of thins that might raise red flags with a new account. If you can think of any good explanations for any possible red flags with your account, please feel free to respond to their last email. However, if they do not respond, please accept that as a "no", and as their final answer. We receive hundreds of fake orders/accounts each week, and it's not always easy to tell the difference between a real account and a fake one. If we're unsure, we make the safe decision and reject the account. That means that we lose some business, but that we prevent more abuse. --Katie
Katie @Hetzner_OL, may I know from management side/Hetzner side if there are any plans or improvements made in resiliency/backup connection between HEL and FRA in case one is having issues?
Just one month+ in, another connection issues between HEL <-> FRA.
Yep, status page just got updated with backbone failure notification.
This is happening too often now.
Yes see,
https://status.hetzner.com/incident/139bbc9d-0ba0-4f45-8a00-2f56ae326386
Description RFO: The cable was damaged by a drilling works
Will take some time before it has been fixed
Looks like we have something live up here now: https://ash1-speed.hetzner.com/
yep, definitely not Germany anymore:
new location is ashburn. 1-2ms to other ashburn ips
Indeed.
IMO most exciting thing to happen in this industry since OVH came to .ca
https://opencorporates.com/companies/us_va/11262776
Received this morning:
`UPDATED TERMS AND CONDITIONS
Dear Mr xxxx
We have recently improved our Terms and Conditions and data privacy policies. We have edited some sections, updated them to comply with new regulations, and restructured them.
You can find the new Terms and Conditions on our website at https://www.hetzner.com/legal/terms-and-conditions. Or you can download it as a PDF at https://www.hetzner.com/assets/Uploads/downloads/AGB-en.pdf.
The new Terms and Conditions became valid for both you the client and us at Hetzner Online starting on 27 October 2021.
Please read the new Terms and Conditions carefully, and let us know if you have any questions. Note: This is an automatically generated email. Do NOT respond to this email. Instead, please write to us using the following link and choose category "General": https://robot.your-server.de/support
In principle, there is no need for action on your part. Your existing prices and contract terms remain unchanged. If, however, you would like to cancel your contract because of the updates to our Terms and Conditions, you have special permission to do so within the next 6 weeks after you receive this email. If you do not send us any feedback, we will assume that you accept the new Terms and Conditions.
Thank you very much for your understanding and support!
Kind regards
Your Hetzner Online Team`
Congratulations to @Hetzner_OL for creating a well formatted, human readable Terms and Conditions that is based on "reasonable behavior" instead of hard coded technology bans!
Also congratulations for being the only GDPR compliant provider on this forum! (Assuming communication via SMTPS is considered GDPR compliant.)
☉ ‿ ⚆
Awesome Hetzner, Awesome