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Keep away BuyVM and FranTech.
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Says much about the quality of FR then where providers can just list the users for "orderals" without even delivering anything for the money they gladly accepted.
No one will approve his orders once my report goes on. No ones going to want to have someone that's going to start a multi page drama thread because the customer was in the wrong and decided to make a stink about it.
Again, the host that reported him has already said it was as bad, if not worse, than described.
Francisco
Would you be adding this thread as a reference?
I don't think Fran is the only company that states on the TOS that certain payment methods can't / won't be refunded. I mean do companies that accept crypto, refund it? IF yes what percentage of them do that?
Also lots of people can't read, they keep saying how he won't give the $5 back ever, he has said multiple times that if OP requests a refund from alipay, he will honor it.
I have never had a product from Fran, nor do I remember the Aldryc guy / rants about him, but how he handled this shitfest looks absolutely proper.
Sure? Seems to be a valid warning to any provider.
I don't know of anyone refunding crypto. Sounds sketchy as hell.
Francisco
But the original poster didn't break any BuyVM rules yet - that's the issue. The OP discovered his order cancelled without any prior warning or explanation, and BuyVM is refusing to issue a refund. I like BuyVM, but that's typical BuyVM customer service.
@Francisco got softer in this thread, but Karen's email was pretty straightforward: no service and no refund.
In all places, it is not legal to keep a customer's payment and refuse to offer them service. In many places, it is not legal to disclaim that in the Terms of Service.
BitPay gives hosts a way to refund crypto payments. They keep records of all wallet, IP and email addresses.
Ramnode a.k.a. NoSpamNode refunds crypto, but they are hella strict and fraud check crypto orders just like regular CC or PayPal orders.
It's not sketchy, if you think it might be abused for laundering crypto. A launderer can just send crypto to another wallet address - no need for an intermediary.
As I said, BitPay will handle refunds and they are a serious company with legal exposure for this sort of thing.
This is exactly why FR is bad. Customer orders something, you check FR reports after they pay, deny them service based on one (if I read it correctly) report, refuse to refund them.
So the client has 3 options now:
1) Forget about their money
2) Contact the host which reported them in the first place and if that's successfully resolved they'll be able to use the service
3) Contact alipay to get refunded. If they do that they'll get their money back but they'll get another FR entry which will lead to most providers here denying them service in the future.
Make sure you put "Starting LET drama thread" as a reason, if that isn't fraud I don't know what is
Technically he did it by being listing on FR. That would break anyone's rules. He isn't discriminate or anything. He is just following a rule anyone should have and not backing down.
He has already stated if the issue is fixed he will gladly give him service. It's more room then most would give in this situation.
Maybe this negative thread would get sales for BuyVM, if there were any bloody stock
I can see the problem with taking the money before performing additional fraud checks. One would not expect the ToS to claim a certain payment method, which is usually refundable, to be not refundable.
>
You banned his IP so how could he know?
And if you give him credit at your company which doesnt want to give him service what good does that do?
You just took his money, gave nothing in return and refuse to return it. Pretty clear I guess.
Its funny, refusing to do bussines with someone and giving him "credit" he cant use.
If that's the case, the OP did a poor job of communicating it:
Arguing while ignoring/omitting crucial details (Which makes the whole argument pointless then), this is 2018.
Millennial times man Millennial times.
He's also stating that if the user requests a refund or asks Alipay to look into refunding his money that'll give him another Fraud Record entry - when no service was received, nor refund provided.
Even if he is such a bad person that spreads malware on multiple hosts - then there's a chance he could be using a stolen card. In my opinion, I would just cancel and refund the guy - be done with it. Yes, it's a bit of extra work for you but it's the right thing to do.
This is still going? Damn. <$7 Drama, LET worthy
Unless it is something you agreed to when you signed up.
At some point people need to learn to read shit and if you don't agree don't fucking sign it.
I don't like shit I don't sign it. Learn to read shit and this might have been avoided. Better 5 buxks and not 100 grand when he gets a house.
Read the contract or TOS/AUP and stop blaming shit on others. 20 Mins saves a lot of shit ans that's all this seems.
Did they refunded your money? If yes, you have to live with situation, cause their house their rules. You should go with digitalocean, vultr, linode. With customer view, I understood your situation, and I also don't like provider like buyvm and Hetzner... I think they should learn from digitalocean vultr linode which don't blame victim and have a nice way to prevent fraud. But again, their house their rules.
While I agree refunding the customer in this instance would probably have saved a lot of drama I can't help but feel the order terms should be adhered to/enforced. Though if I was using a buggy payment gateway that made managing, refunding or any other aspect of account management difficult I'd simply just drop them - life's too short.
Refund the guy and be done with the drama.
Ok, I have a few suggestions about BuyVM.
1.Please cancel the Alipay payment method directly.
2.Since you are biased against Chinese customers, it is better to blacklist all Chinese customers and prohibit Chinese customers from visiting your website.
A person who bought the product of BuyVM with me, he was also canceled and refunded. Was he also submitted for fraud?
And I know the owner of a sales server merchant who once recharged 200 yuan in your customer center, but the customer center did not show the account. He submitted the work order essay, but was told that he was a scam and BuyVM refused to provide a refund.
They did not provide a refund, just added the deposit to the balance, but I can't use the deposit to buy any products, so I can see that they refused to provide any refund.
I normally agree with things you say, but this is pretty crazy. All this could have been avoided if the refund got processed, meaning this "whole ordeal" wouldn't have been a thing.
If the refunds are clunkly/unreliable, issue it and if it doesn't go through, then surely that is no longer your issue, but the payment processor?
I understand that it's in your TOS and that it would be good for the OP to get his FR cleaned up, but this seems like it could have been sorted a lot easier and without a 4 page thread.
Talk about completely missing the point. After all this discussion, he misses the point.
Please provide some evidence, or i'm just going to assume you're throwing nonsense out.
Yes,BuyVM is always trying to avoid this.
I guess him being on fraudrecord has merit.
No wonder you are on fraudrecord.
Yes,BuyVM is always trying to avoid this.> @deank said:
I don't know how much money BuyVM will pay you.
It seems that you are successful.
I do not trust someone who simply pulls out "Racism" card without merit.
You are doing exactly that.
This whole affair has absolutely nothing to do with race. It all began you not reading ToS, which I don't blame you for who reads that shit anyway, and you being on fraudrecord.
But the truth is like this.
https://i.loli.net/2018/11/19/5bf2cc18ceea9.jpg
I am committing fraud? You are so funny, I have tried to contact LETBOX to find out if anyone who used this IP has been tired of me.