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TLDR: No more BX10 after 15 Jan 2025
https://www.reddit.com/r/hetzner/comments/1bvhivc/comment/mdek6z6/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button
THIS IS BAD
anyway thanks for the info
Lol Hetzner is only getting more expensive my sever from 32 euros 2 years ago they sell it now for 45 euros hahaha what a scam I immediately canceled everything and moved I don't like these kind of practice and then state on the internet that you lower your prices hahaha it's a common thing happening
The prices of the new hardware is good though only now they implant setup fees so that's also a skip for me haha at OVH the RISE-1 cost 56 euros a month without setup fee, I think that's a better deal than Hetzner offers currently.
Y hetzner graph so useless? i already filtered last 30 days usage and still can't see anything important details?
this tells me nothing.
i had to post this because they're charging me for extra traffic, they told me i already using more than 3TB. where's the proof on your side?
not even summer host are this bad, hiding such detail so you can randomly charge someone for a thing that you can't even verify yourself.
Is anyone else having trouble logging in to Hetzner because of Heray, their security product similar to Cloudflare? It's driving me nuts because I haven't been able to log in since yesterday, no matter which browser I use. I even tried different locations with a VPN, but the problem is still there. @Hetzner_OL, how can I get some help? If I can't log in, I can't create a support ticket.
I have no issues while logging in.
Yes sometimes it takes minutes to pass Heray or i have to try it a few times with different IPs. Even there news page has the Heray check now, try https://www.hetzner.com/newsroom/
I finally found the problem..... it was the Trufflehog extension. It's an extension I use as bug bounty hunter to find out when web apps leak API keys and such. Perhaps something it does was seen as malicious by Heray.
They do not have ticketing system (perhaps the only Host in the globe). You can simply send them email to their support.
i see, I have never tried via email directly. Will keep it in mind for next time. Thanks
@ScreenReader - Please communicate directly with our support team about this. The support technicians have access to your account and can respond directly to your questions, and can do so while keeping your personal data safe.
@vitobotta - If you or any other readers ever need to contact our support team, but cannot log into your account, please reach out to us via [email protected]. --Katie
I know Hetzner is replacing motherboards for AX42 etc due to instability since February. I wonder how stable is AX42 with the new motherboards so far? @Hetzner_OL, please share your stats. Would appreciate anybody's data or pointers as well.
Hi @vicaya - To give those who don't know about this some more context: here
We do not publish the results of hardware tests that we run before we launch new products, nor do we publish hardware stats after those products are already in use with customers. I can assure you, though, that our Product Development Team does extensive testing, and they take their jobs very seriously.
If customers report hardware issues, and a pattern seems to develop, we keep an eye on that situation. And if we come to believe that there is a manufacturing issue, we contact the manufacturer. What happens after that changes on a case to case basis depending on the specific circumstances.
If we have any users here on LET who have already gone through the mainboard replacement, feel free to post any info about that experience and how things have been running for you since then. I am sure that the teams who have been working on this would be curious about your feedback. --Katie
I guess that I'm spoiled by blackblaze folks.
IMO, publishing stats would only improve the trustworthiness of the provider.
Would you please waive the rather high setup fees if the hardware is not performing as expected?
Here is a quote from the Hetzner Docs article I posted above: "If you ordered your server after 9 January 2025, you will not be affected."
Do you have an AX42? If so, when is it from?
We strive very hard to keep our monthly prices a low as possible. Over time, customers save significantly because of this. The setup prices are in place to cover the effort of deploying/re-deploying servers, and to encourage customers to keep their servers for more than just a few hours or days. It also helps prevent abuse. Customers with dedicated servers are responsible for all normal sysadmin, including monitoring their servers. If they notice issues, they can always document it and reach out to our support team. In cases where there is a clear hardware issue on our end, our support team will strive to replace the effected hardware as soon as possible.
So, to the best of my knowledge, we do not waive the setup fee unless there is a special sale. (And we announce those.)
@vicaya -- The servers in our Server Auction are available without a setup fee. Currently, so are the AX41-NVMe and the GEX130. If you're in the market for a dedicated server, and you don't want to pay a setup fee, maybe one of these will suit your needs. You could also check on the "Marktplatz" on our customer forum to see if anyone there is willing to transfer you a server without a fee. It's rare, but it happens sometimes. --Katie
I just noticed the EX101 is not on the website anymore. There is no new model, they just removed it.
@rick2610 - That's right. If and when this changes, we will update the website, Robot, and this page on Hetzner Docs. --Katie
Let's wait for EX101 on auction.
Hi LETers, We just rolled out the beta phase for another feature in our Hetzner Console!
We’ve modernized DNS management and fully integrated it into the new Hetzner Console. Now you have simplified workflows, centralized zone management and of course a modern UI.
The beta phase runs until 10 Nov 2025 — migrate your DNS zones now and help us shape the final release.
It's also now possible to give our teams direct feedback about Hetzner Console on Hetzner Console itself. In the rider on the top right, there is now a "feedback" button. --Katie
Sad, register couple days ago, but got rejected.
@nadiar429 - If you want me to ask a colleague to review your account, please send me a DM with your account number or the email address you used to create the account. --Katie
@Hetzner_OL When you will offer Ryzen 9000 series in your AX line?
Can we start looking forward to EX102?
Hi LETers - As many of you already know, we have a policy of not publishing roadmaps of upcoming new products, features, locations, and other information along those lines. Instead, we prefer to publish information only after those new things are available to customers, just like with the DNS beta above.
BTW, just in case anyone is interested, we have also recently updated our webhosting
In addition, you can now spin up a Hetzner Cloud VPS directly inside Coolify, making self-hosting faster and smoother than ever.
Happy Friday, yall! --Katie
Can you confirm you can't host any domains without purchasing addon for 0.41 each ? So if I want to buy Webhosting XL and host 10 domains it would cost me 16.71 + 4.10 EUR ?
Yes, and LOL...
I reminded that contabo was selling dedicated servers with no drives.
WTF.
Aaaand 10EUR setup fee for webhosting ? OMG.
I haven't used Hetzner for 7-8 years; it can no longer compete with OVH, and its prices keep rising.
Hi there, I can confirm that the pricing for web hosting plans and domains for them are now separate. So if someone only needs one domain, they only pay for one domain, and if someone needs 10, they pay for 10. The prices will change depending on how much VAT you pay/where you're from and whether you have set your account to euros or dollars.
Other comments about the new web hosting plans: Thanks for your honest feedback. I will pass it onto the correct people. --Katie
New EX server online
EX-63:
Intel Ultra 7 265
64GB DDR5
2x1TB NVMe Datacenter SSD Gen4
HEL: €66/mo + €39 setup fee
FSN: €69/mo + €39 setup fee