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Comments

  • serverpointserverpoint Member, Patron Provider

    @Lu5ck said:
    Invoice #823224
    Double please!

    Thank you for your order! We have noted the order number and the upgrade will soon show up in your account.

    As a reminder to everyone, these offers will end by this weekend!

  • serverpointserverpoint Member, Patron Provider

    @popquack said:
    Invoice #823264

    Double bandwidth please

    Thank you for your order! We have noted the order number and the upgrade will soon show up in your account.

    As a reminder to everyone, these offers will end by this weekend!

  • serverpointserverpoint Member, Patron Provider

    @th0r said:
    invoice #823220
    thanks!

    Thank you for your order! We have noted the order number and the upgrade will soon show up in your account.

    As a reminder to everyone, these offers will end by this weekend!

  • serverpointserverpoint Member, Patron Provider

    @petrich0r said:
    Invoice #823279

    Thank you

    Thank you for your order! We have noted the order number and the upgrade will soon show up in your account.

    As a reminder to everyone, these offers will end by this weekend!

  • MetroVPS_NMPMetroVPS_NMP Host Rep, Veteran

    @Mahfuz_SS_EHL said:
    Invoice #823845, Order #9975340 Double Bandwidth Please.

    @serverpoint Did you upgrade the BW ?

  • @LightBlade said:
    Invoice #823979

    Double please

    hi, i'm don't get it?

    Invoice #823979
    Invoice #823994
    Invoice #824002

    cc @serverpoint

  • Invoice #824058 thank you double please .

  • @Tarball said:
    Invoice #824191
    Double bandwidth, please and thank you!

    I grabbed a second location, please double order #8431667 as well!

  • Order 4888036, double bandwidth please.

    Thank you.

  • Tempted to get a VM, but..

    @serverpoint said: Free DDoS Protection: Powered by Path.net

    Who do you use now, and at what capacity?

  • Invoice #824231
    thank you double please .

  • serverpointserverpoint Member, Patron Provider
    edited February 2025

    This offer is now over! Thank you all for the orders! You will all get your bandwidth upgraded over the next few days.

    You will receive an email via our ticket system confirming this. :)

    Thanked by 1nghialele
  • @malikshi said:

    @go626201 said:

    Hi,Any timeframe about the routing fix? (MY ISP- ASN4788)
    Previously it was 40+ms,and few days ago the latency spikes to 300+ms.

    4 days for me the ping 200ms++.

    it still not fix right?

  • serverpointserverpoint Member, Patron Provider

    @seman said:

    @malikshi said:

    @go626201 said:

    Hi,Any timeframe about the routing fix? (MY ISP- ASN4788)
    Previously it was 40+ms,and few days ago the latency spikes to 300+ms.

    4 days for me the ping 200ms++.

    it still not fix right?

    As far as I understand, the issue you were having should not be happening.

    But there are other latency issues due to some fiber cuts in the SEA region...

  • Invoice #824229

    Ordered on 16th Feb, double bandwidth please.

  • Lu5ckLu5ck Member
    edited February 2025

    @serverpoint said:

    @seman said:

    @malikshi said:

    @go626201 said:

    Hi,Any timeframe about the routing fix? (MY ISP- ASN4788)
    Previously it was 40+ms,and few days ago the latency spikes to 300+ms.

    4 days for me the ping 200ms++.

    it still not fix right?

    As far as I understand, the issue you were having should not be happening.

    But there are other latency issues due to some fiber cuts in the SEA region...

    Not fixed. All malaysia ISPs are routed via Australia. Well, I did only test their top 4 ISPs which pretty much account for 98% of their internet so yea, can consider it as "all". TM, DiGi, and Maxis all not routing properly. TM account for like 95% of their internet alone?

    You can check their prefix here - https://db-ip.com/country/MY
    If you have API, you can get the whole list.

    Thanked by 1go626201
  • go626201go626201 Member
    edited February 2025

    https://smokeping.mywebping.com/smokeping/?target=Singapore-Networks.SG-55
    https://smokeping.mywebping.com/smokeping/?target=Singapore-Networks.SG-55
    My smokeping showed the high latency started from Feb 8 and until now no routing improvement at all. And i did feedback by support ticket about routing optimization from the day 1 i own the Serverpoint VPS,and Serverpoint staff never fix or optimize it.
    Every time the staff only replies -Will feedback to senior team.

    Edited:
    From Malaysia ISP- Telekom Malaysia (ASN4788)

  • @Lu5ck said:

    @serverpoint said:

    @seman said:

    @malikshi said:

    @go626201 said:

    Hi,Any timeframe about the routing fix? (MY ISP- ASN4788)
    Previously it was 40+ms,and few days ago the latency spikes to 300+ms.

    4 days for me the ping 200ms++.

    it still not fix right?

    As far as I understand, the issue you were having should not be happening.

    But there are other latency issues due to some fiber cuts in the SEA region...

    Not fixed. All malaysia ISPs are routed via Australia. Well, I did only test their top 4 ISPs which pretty much account for 98% of their internet so yea, can consider it as "all". TM, DiGi, and Maxis all not routing properly. TM account for like 95% of their internet alone?

    You can check their prefix here - https://db-ip.com/country/MY
    If you have API, you can get the whole list.

    it's normal for indonesian ISP especially this top 5 AS https://radar.cloudflare.com/id

  • Lu5ckLu5ck Member
    edited February 2025

    @malikshi said:

    @Lu5ck said:

    @serverpoint said:

    @seman said:

    @malikshi said:

    @go626201 said:

    Hi,Any timeframe about the routing fix? (MY ISP- ASN4788)
    Previously it was 40+ms,and few days ago the latency spikes to 300+ms.

    4 days for me the ping 200ms++.

    it still not fix right?

    As far as I understand, the issue you were having should not be happening.

    But there are other latency issues due to some fiber cuts in the SEA region...

    Not fixed. All malaysia ISPs are routed via Australia. Well, I did only test their top 4 ISPs which pretty much account for 98% of their internet so yea, can consider it as "all". TM, DiGi, and Maxis all not routing properly. TM account for like 95% of their internet alone?

    You can check their prefix here - https://db-ip.com/country/MY
    If you have API, you can get the whole list.

    it's normal for indonesian ISP especially this top 5 AS https://radar.cloudflare.com/id

    Erm? We are talking about Malaysia ISPs here. Also, high latency suggest that the upstream does not have local peering with those ISPs and it is really weird not to have peering with neighboring countries ISPs aka ASEAN.

  • serverpointserverpoint Member, Patron Provider

    @Lu5ck said:

    @malikshi said:

    @Lu5ck said:

    @serverpoint said:

    @seman said:

    @malikshi said:

    @go626201 said:

    Hi,Any timeframe about the routing fix? (MY ISP- ASN4788)
    Previously it was 40+ms,and few days ago the latency spikes to 300+ms.

    4 days for me the ping 200ms++.

    it still not fix right?

    As far as I understand, the issue you were having should not be happening.

    But there are other latency issues due to some fiber cuts in the SEA region...

    Not fixed. All malaysia ISPs are routed via Australia. Well, I did only test their top 4 ISPs which pretty much account for 98% of their internet so yea, can consider it as "all". TM, DiGi, and Maxis all not routing properly. TM account for like 95% of their internet alone?

    You can check their prefix here - https://db-ip.com/country/MY
    If you have API, you can get the whole list.

    it's normal for indonesian ISP especially this top 5 AS https://radar.cloudflare.com/id

    Erm? We are talking about Malaysia ISPs here. Also, high latency suggest that the upstream does not have local peering with those ISPs and it is really weird not to have peering with neighboring countries ISPs aka ASEAN.

    Thanks for letting us know! I confused your case with another case posted here earlier...

    Yes, that is indeed weird. The peering between networks in the SEA area is, honestly, quite a mess... if our provider's network was under our control, you bet we'd be working to peer with everyone. Talking to Telstra, PCCW, etc, in our experience, has been like talking to a wall. They both have terrible support.

    We are currently in talks with NTT and another provider to bring them into our routing mix. But these things take time...

    I see that AS peers with NTT according to http://bgp.he.net/AS4788, however, the question is: do they peer with them in Singapore... we will check.

  • Thanks for letting us know! I confused your case with another case posted here earlier...

    Yes, that is indeed weird. The peering between networks in the SEA area is, honestly, quite a mess... if our provider's network was under our control, you bet we'd be working to peer with everyone. Talking to Telstra, PCCW, etc, in our experience, has been like talking to a wall. They both have terrible support.

    We are currently in talks with NTT and another provider to bring them into our routing mix. But these things take time...

    I see that AS peers with NTT according to http://bgp.he.net/AS4788, however, the question is: do they peer with them in Singapore... we will check.

    AFAIK for AS4788 you may use PCCW Global for peering for both direction traffic to lower down the ping latency below 15ms

    Thanked by 1go626201
  • Lu5ckLu5ck Member
    edited February 2025

    @serverpoint said:

    @Lu5ck said:

    @malikshi said:

    @Lu5ck said:

    @serverpoint said:

    @seman said:

    @malikshi said:

    @go626201 said:

    Hi,Any timeframe about the routing fix? (MY ISP- ASN4788)
    Previously it was 40+ms,and few days ago the latency spikes to 300+ms.

    4 days for me the ping 200ms++.

    it still not fix right?

    As far as I understand, the issue you were having should not be happening.

    But there are other latency issues due to some fiber cuts in the SEA region...

    Not fixed. All malaysia ISPs are routed via Australia. Well, I did only test their top 4 ISPs which pretty much account for 98% of their internet so yea, can consider it as "all". TM, DiGi, and Maxis all not routing properly. TM account for like 95% of their internet alone?

    You can check their prefix here - https://db-ip.com/country/MY
    If you have API, you can get the whole list.

    it's normal for indonesian ISP especially this top 5 AS https://radar.cloudflare.com/id

    Erm? We are talking about Malaysia ISPs here. Also, high latency suggest that the upstream does not have local peering with those ISPs and it is really weird not to have peering with neighboring countries ISPs aka ASEAN.

    Thanks for letting us know! I confused your case with another case posted here earlier...

    Yes, that is indeed weird. The peering between networks in the SEA area is, honestly, quite a mess... if our provider's network was under our control, you bet we'd be working to peer with everyone. Talking to Telstra, PCCW, etc, in our experience, has been like talking to a wall. They both have terrible support.

    We are currently in talks with NTT and another provider to bring them into our routing mix. But these things take time...

    I see that AS peers with NTT according to http://bgp.he.net/AS4788, however, the question is: do they peer with them in Singapore... we will check.

    I think you can check via their looking glass? Base on their NTT looking glass, they don't have peering with PLDT in Philippines which is also a problem that Telstra is having. PLDT account for 40% of Philippines internet.

    I think TATA has peering with Malaysia ISPs, PLDT in Philippines, HKT in Hong Kong and NTT in Japan which Telstra lacks. Also seem to have improved latency to India.

    @heLL_bOy said:

    Thanks for letting us know! I confused your case with another case posted here earlier...

    Yes, that is indeed weird. The peering between networks in the SEA area is, honestly, quite a mess... if our provider's network was under our control, you bet we'd be working to peer with everyone. Talking to Telstra, PCCW, etc, in our experience, has been like talking to a wall. They both have terrible support.

    We are currently in talks with NTT and another provider to bring them into our routing mix. But these things take time...

    I see that AS peers with NTT according to http://bgp.he.net/AS4788, however, the question is: do they peer with them in Singapore... we will check.

    AFAIK for AS4788 you may use PCCW Global for peering for both direction traffic to lower down the ping latency below 15ms

    Serverpoint removed PCCW because it was having packets losses to everywhere.

  • @Lu5ck said: Serverpoint removed PCCW because it was having packets losses to everywhere.

    >

    PCCW is one of the best compare to NTT in APAC currently but not much ISP are using it because of pricing i guess. I am not sure serverpoint PCCW getting packet loss everywhere. But routing for europe PCCW is not that great in my opinion.

  • @heLL_bOy said:

    @Lu5ck said: Serverpoint removed PCCW because it was having packets losses to everywhere.

    >

    PCCW is one of the best compare to NTT in APAC currently but not much ISP are using it because of pricing i guess. I am not sure serverpoint PCCW getting packet loss everywhere. But routing for europe PCCW is not that great in my opinion.

    https://lowendtalk.com/discussion/comment/4286759/#Comment_4286759

    https://lowendtalk.com/discussion/comment/4298143/#Comment_4298143

  • serverpointserverpoint Member, Patron Provider

    @heLL_bOy said:

    @Lu5ck said: Serverpoint removed PCCW because it was having packets losses to everywhere.

    >

    PCCW is one of the best compare to NTT in APAC currently but not much ISP are using it because of pricing i guess. I am not sure serverpoint PCCW getting packet loss everywhere. But routing for europe PCCW is not that great in my opinion.

    We actually are connected to PCCW, however, they are having some issues with some circuits. We've been waiting 14 days so far for them to correct the problem..

    Thanked by 1heLL_bOy
  • @serverpoint said: We actually are connected to PCCW, however, they are having some issues with some circuits. We've been waiting 14 days so far for them to correct the problem..

    maybe you can consider adding up CDN77 transit into your network they have multi TIER-1 transit would help optimize routing network.

  • serverpointserverpoint Member, Patron Provider

    @go626201 said:
    https://smokeping.mywebping.com/smokeping/?target=Singapore-Networks.SG-55
    https://smokeping.mywebping.com/smokeping/?target=Singapore-Networks.SG-55
    My smokeping showed the high latency started from Feb 8 and until now no routing improvement at all. And i did feedback by support ticket about routing optimization from the day 1 i own the Serverpoint VPS,and Serverpoint staff never fix or optimize it.
    Every time the staff only replies -Will feedback to senior team.

    Edited:
    From Malaysia ISP- Telekom Malaysia (ASN4788)

    Can you take a look and see if the route from you to us has changed within the last 24 hours?

  • malikshimalikshi Member
    edited February 2025

    @serverpoint , I'm a bit confused about the VM details displayed on the dashboard for "LET-BAND1." The correct specifications should be:

    4 x Intel Xeon E5 CPU Cores
    4 GB of RAM
    100 GB SSD storage
    20,000 GB/month data transfer
    Additional 20,000 GB/month data transfer
    1 IPv4 IP address included
    1 Gbps network port
    DDoS protection included

    However, it appears that an additional 40 TB/month is being displayed. Is this a display error?

  • go626201go626201 Member
    edited February 2025

    @serverpoint said: Can you take a look and see if the route from you to us has changed within the last 24 hours?


    Yes,i did see a huge improvement for latency.

  • serverpointserverpoint Member, Patron Provider

    @malikshi said:
    @serverpoint , I'm a bit confused about the VM details displayed on the dashboard for "LET-BAND1." The correct specifications should be:

    4 x Intel Xeon E5 CPU Cores
    4 GB of RAM
    100 GB SSD storage
    20,000 GB/month data transfer
    Additional 20,000 GB/month data transfer
    1 IPv4 IP address included
    1 Gbps network port
    DDoS protection included

    However, it appears that an additional 40 TB/month is being displayed. Is this a display error?

    I believe that plan includes 20TBs of data transfer per month and since this offer we published here on LET doubles your bandwidth, then you get another 20TBs.

    Thanked by 1nghialele
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