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You are currently a survivor, your vps will have problems sooner or later
Hello everyone,
Quick update on the Patron Tag situation: Looks like we've hit a little hiccup with LowEndTalk. Our tag was removed without a clear explanation, and despite our efforts to provide all necessary transparency and proof of our data center, we're currently in limbo.
I want to address this openly because it's not just about a tag; it's about fairness and transparency. We've noticed a double standard where some providers, operating under much less professional conditions, haven't faced the same scrutiny. That's not to throw shade, but to highlight the inconsistency we're dealing with.
We've reached out to Jon Biloh for clarification and are pushing for a resolution. Our aim here isn't just to reclaim a tag but to ensure that the criteria applied are fair and transparent across the board. We're here to offer quality services and contribute positively to the community, and we believe that our track record speaks for itself.
Stay tuned, and we appreciate your support as we work through this.
"We"?
Sure it does...
Two things -
How would you feel as a customer if you were in my place?
Thank you
Please contact us ASAP to handle this.
We are here to help you.
Why I have to post here to get it resolved?
The cancellation email was sent on March 5th and you felt not important enough to acknowledge.
About the double payment, yes it was a mistake on my side , but you did not act like any reputed vendor would.
@c1vhosting refund me now - Fattura #2243
@c1vhosting
Sent you DM with the details.
Just put yourself in my place and tell me how would you feel.
cc — @dp @Arkas
LET admins so that they are aware of your “professional behavior”
Who have you contacted?
Edit: I see the cancellation was successfully done (planned for the end of the billing as per your request), so why are you saying we haven’t took care of it or haven’t given importance?
Please go back to Italy and stay there.
Did you sent any email acknowledgment back for the cancellation update?
How would I know any status update?
@c1vhosting
are you going to refund me for the extra payment?
Since you've brought this up, you claim your DC to be:
Now talking about providing "all necessary transparency and proof" of your Data Center, if you really did own and operate such a facility, there would be pictures of it all over the Internet, forums, and most importantly, your website.
Where are they?
Support is something that normally should come from the provider. You're lacking that in quite a number of cases, openly available here on LET.
And now you're saying you want support from customers? But if you really want support, create a ticket by e-mailing. But don't be surprised if "the mail hasn't been received".
Hello,
Point taken about the photos – we've been all about security and keeping things under wraps for client privacy. It's clear though, in this space, folks really value visual proof.
We're working on getting some photos out there, without stepping on our security protocols. It's a bit of a balancing act, given the unique dynamics and skepticism that seems to run rampant in some corners of the forum. It's interesting, isn't it? How quick the leap is from questioning to disbelief, almost like it's a sport.
Anyway, look out for those images in the coming months. We're committed to showing off our setup, and hopefully, it'll change a few minds or at least spark some constructive dialogue.
Appreciate the push.
Love the sarcasm! Yeah, we’re flipping the script and asking for support – just mixing things up. And don’t worry, if you email us, I’ll make sure it doesn’t fall into a black hole. We’re here to surprise you, hopefully in a good way this time.
Exclamation marks, jokes, promosing surprises and miracles, and as a cherry on the pie: Hope.
Yes, hope is all there is left for you now. I hope your computer burns down soon, your mind is already fried.
Really sorry you feel that way. We're taking your feedback seriously and are here to make improvements. Thanks for sharing your thoughts.
I believe people have been wanting to see it and asking for it, for many months now, so this isn't something new.
So suddenly it's about "security and keeping things under the wraps for client privacy" when being asked to share pictures of the DC, but just a few months back, there were no hints of it and you thought it was an "excellent idea" to make a video of the facility and inviting customers.
It's interesting, isn't it?
Hello,
You're right; the narrative around sharing visuals of our data center has evolved. Initially, the enthusiasm for a video tour did seem like an excellent way to engage with our community and customers. However, as we delved deeper into the logistics and implications, especially concerning security and client privacy, our perspective had to adapt.
The skepticism you mention is understood and, frankly, expected in a forum as discerning as this one. It's a valid point that there's been a delay in delivering on our initial idea, and for that, we apologize. The reality of balancing transparency with operational security is complex, but it's a challenge we're navigating.
We're now working on finding that middle ground, ensuring we can share our operations without compromising the very principles that keep our clients safe. It's a work in progress, and your patience as we sort this out is genuinely appreciated.
Thanks for holding us accountable.
Are you going to refund me?
You were already refunded and you also got it by email.
But why do you always speak in the plural when it is now clear to everyone that you are alone
Mother and son business. This must be the mother.
Mom sells books...
Please refund me - Fattura #2243)
I'll bite....
How? How does not showing pictures help client privacy and security? Where is the privacy/security concern in showing pictures of racks of hardware?
You will notice no other datacentre hides what the inside looks like. Most encourage tours.