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Enough is enough - C1vhosting

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Comments

  • @c1vhosting said:

    @dev_vps said:

    @c1vhosting said:

    @packetnext said:

    @c1vhosting said:

    @Calypso said:

    @c1vhosting said:
    Stay tuned, and we appreciate your support as we work through this.

    Support is something that normally should come from the provider. You're lacking that in quite a number of cases, openly available here on LET.

    And now you're saying you want support from customers? But if you really want support, create a ticket by e-mailing. But don't be surprised if "the mail hasn't been received".

    Love the sarcasm! Yeah, we’re flipping the script and asking for support – just mixing things up. And don’t worry, if you email us, I’ll make sure it doesn’t fall into a black hole. We’re here to surprise you, hopefully in a good way this time.

    Exclamation marks, jokes, promosing surprises and miracles, and as a cherry on the pie: Hope.

    Yes, hope is all there is left for you now. I hope your computer burns down soon, your mind is already fried.

    Really sorry you feel that way. We're taking your feedback seriously and are here to make improvements. Thanks for sharing your thoughts.

    Are you going to refund me?

    You were already refunded and you also got it by email.

    1. When was the refund issued? is it today? What is the refund transaction id?
    2. I don’t see any email yet. I will post update when I do.
  • @kevinds said:

    @c1vhosting said: we've been all about security and keeping things under wraps for client privacy.

    I'll bite....

    How? How does not showing pictures help client privacy and security? Where is the privacy/security concern in showing pictures of racks of hardware?

    You will notice no other datacentre hides what the inside looks like. Most encourage tours.

    Some sort of private DC maybe? But funny that it's listed on DataCenterMap. I would expect it not to be listed at all if it is private and all about security and client privacy.

  • kevindskevinds Member, LIR
    edited March 2024

    @Maelstrom36 said: Some sort of private DC maybe?

    I have NDAs from some private data centres.. Most of them the actual location isn't publicly advertised just those that need to know, know where it is.. It still isn't about client privacy though, it is/was about external threats.

    Every rack looks close to the same, and you can tell very little about a client looking at a rack.. One client has a stack of Dell servers, another client has a stack of HP.. Can't tell who the clients are from that..

  • _MS__MS_ Member

    CyberBunker: Pomezia

  • @kevinds said:

    @Maelstrom36 said: Some sort of private DC maybe?

    I have NDAs from some private data centres.. Most of them the actual location isn't publicly advertised just those that need to know, know where it is.. It still isn't about client privacy though, it is/was about external threats.

    Every rack looks close to the same, can't tell very little about a client looking at a rack.. One client has a stack of Dell servers, another client has a stack of HP.. Can't tell who the clients are from that..

    I'm under the same impression. There can be labels on servers, but those are only known to the provider and is not something that anyone external or the customers themselves would have knowledge of to associate it with some other customer or business.

  • kevindskevinds Member, LIR

    @Maelstrom36 said: There can be labels on servers

    Even if there are, it is unlikely one can see/read them from pictures of the datacentre. Picture of an individual rack, maybe, but still meaningless.. Unless it is IP, user, and pass, but that would be very poor OpSec to have that on a label in the first place.

  • @dev_vps said:

    @c1vhosting said:

    @dev_vps said:

    @c1vhosting said:

    @packetnext said:

    @c1vhosting said:

    @Calypso said:

    @c1vhosting said:
    Stay tuned, and we appreciate your support as we work through this.

    Support is something that normally should come from the provider. You're lacking that in quite a number of cases, openly available here on LET.

    And now you're saying you want support from customers? But if you really want support, create a ticket by e-mailing. But don't be surprised if "the mail hasn't been received".

    Love the sarcasm! Yeah, we’re flipping the script and asking for support – just mixing things up. And don’t worry, if you email us, I’ll make sure it doesn’t fall into a black hole. We’re here to surprise you, hopefully in a good way this time.

    Exclamation marks, jokes, promosing surprises and miracles, and as a cherry on the pie: Hope.

    Yes, hope is all there is left for you now. I hope your computer burns down soon, your mind is already fried.

    Really sorry you feel that way. We're taking your feedback seriously and are here to make improvements. Thanks for sharing your thoughts.

    Are you going to refund me?

    You were already refunded and you also got it by email.

    1. When was the refund issued? is it today? What is the refund transaction id?
    2. I don’t see any email yet. I will post update when I do.

    Sorry, I got confused with another Customer.
    TXID: 0A250941B8124180L

  • @kevinds said:

    @c1vhosting said: we've been all about security and keeping things under wraps for client privacy.

    I'll bite....

    How? How does not showing pictures help client privacy and security? Where is the privacy/security concern in showing pictures of racks of hardware?

    You will notice no other datacentre hides what the inside looks like. Most encourage tours.

    Appreciate your curiosity! The concern isn't so much about showing the racks themselves but about revealing specific configurations, security measures, and operational details that could be pieced together to compromise security. While we understand that many data centers offer tours and share pictures, each organization has to navigate its own risk landscape.

    We've indeed offered visits to our facilities to some members here, trying to balance transparency with our security commitments. The challenge is finding the right way to share more broadly without inadvertently giving away too much. It’s a fine line, but based on the feedback, we’re working on ways to share more about our environment that satisfies community curiosity and maintains the integrity of our client commitments.

    Thanks for engaging and challenging us on this. It helps us refine our approach.

  • yoursunnyyoursunny Member, IPv6 Advocate

    @c1vhosting said:
    We've indeed offered visits to our facilities to some members here

    Calin provides free lunch and free hotel for visitors to their basement.
    Do you provide free lunch and free hotel for visitors to your basement?

    Thanked by 1hsr
  • kevindskevinds Member, LIR

    @c1vhosting said: Appreciate your curiosity! The concern isn't so much about showing the racks themselves but about revealing specific configurations, security measures, and operational details that could be pieced together to compromise security.

    But you specifically said "client privacy"

    My BS detector started going off..

    You don't need to include anything to do with security procedures, but you should show some of them for how difficult it is to gain access.

  • @yoursunny said:

    @c1vhosting said:
    We've indeed offered visits to our facilities to some members here

    Calin provides free lunch and free hotel for visitors to their basement.
    Do you provide free lunch and free hotel for visitors to your basement?

    €€€€€€
    Nothing is free

  • @kevinds said:

    @c1vhosting said: Appreciate your curiosity! The concern isn't so much about showing the racks themselves but about revealing specific configurations, security measures, and operational details that could be pieced together to compromise security.

    But you specifically said "client privacy"

    My BS detector started going off..

    You don't need to include anything to do with security procedures, but you should show some of them for how difficult it is to gain access.

    You're right, I did mention "client privacy," and I can understand how that might sound a bit vague or set off some alarms. Let me clarify: our priority is to avoid sharing any specific details that could inadvertently reveal anything about our clients or their setups.

    However, your point about showcasing our security without revealing sensitive procedures is well-taken. We can certainly explore ways to demonstrate the robust security measures we have in place, emphasizing the difficulty of unauthorized access, without compromising our operational integrity or client confidentiality. This is something we'll work on to provide more clarity and reassurance about our data center's security standards.

    Appreciate your feedback and pushing for more transparency in this area.

  • dev_vpsdev_vps Member
    edited March 2024

    @c1vhosting said:

    @dev_vps said:

    @c1vhosting said:

    @dev_vps said:

    Are you going to refund me?

    You were already refunded and you also got it by email.

    1. When was the refund issued? is it today? What is the refund transaction id?
    2. I don’t see any email yet. I will post update when I do.

    Sorry, I got confused with another Customer.
    TXID: 0A250941B8124180L

    Thank you. I have just received the email, the refund date is March 21st (future date)

    Let me take this time to summarize my experience as a customer
    1. I sent cancellation request email as per the TOS. But no acknowledgement email received nor any status update. Most reputable vendors provide an easy way to cancel the service by a button on the panel and an email confirmation is sent as well.
    2. One extra payment was made in error. Most other vendors acknowledge that by email and show in the panel as credit. Nothing of that sort happened here
    3. I was left with no other option, but to raise in public forum and you confirmed the refund, but you made a mistake to confuse with other another customer.
    4. When I pressed for refund transaction date and id, refund was issued at that time

    Review the above and think how you would feel as a customer.

    The dedicated server performance has been excellent, it is just that you lost my trust on your professionalism. I am going to another vendor with a bit higher monthly billing, but peace of mind has far far more value than the extra money I would be spending.

    • One man show
    • There's no "premier data centre"
    • There's no "AI"

    Did I forget something?

  • @dev_vps said: 2. One extra payment was made in error. Most other vendors acknowledge that by email and show in the panel as credit. Nothing of that sort happened here

    It was already as a credit if you looked on the website.

  • @vitobotta said:

    • One man show
    • There's no "premier data centre"
    • There's no "AI"

    Did I forget something?

    Purchased physical dedicated servers and non-professionalism with the server setup and the server is retained there in his basement.

  • @dev_vps said:

    @c1vhosting said:

    @dev_vps said:

    @c1vhosting said:

    @dev_vps said:

    Are you going to refund me?

    You were already refunded and you also got it by email.

    1. When was the refund issued? is it today? What is the refund transaction id?
    2. I don’t see any email yet. I will post update when I do.

    Sorry, I got confused with another Customer.
    TXID: 0A250941B8124180L

    Thank you. I have just received the email, the refund date is March 21st (future date)

    Let me take this time to summarize my experience as a customer
    1. I sent cancellation request email as per the TOS. But no acknowledgement email received nor any status update. Most reputable vendors provide an easy way to cancel the service by a button on the panel and an email confirmation is sent as well.
    2. One extra payment was made in error. Most other vendors acknowledge that by email and show in the panel as credit. Nothing of that sort happened here
    3. I was left with no other option, but to raise in public forum and you confirmed the refund, but you made a mistake to confuse with other another customer.
    4. When I pressed for refund transaction date and id, refund was issued at that time

    Review the above and think how you would feel as a customer.

    The dedicated server performance has been excellent, it is just that you lost my trust on your professionalism. I am going to another vendor with a bit higher monthly billing, but peace of mind has far far more value than the extra money I would be spending.

    If you are not happy it is your right to cancel and move away.
    We'll consider your story to improve.

    Thanks for your feedback.

  • @vitobotta said: Did I forget something?

    >

    your signature

  • dev_vpsdev_vps Member
    edited March 2024

    @vitobotta said:

    • One man show
    • There's no "premier data centre"
    • There's no "AI"

    Did I forget something?

    • In case of ddos or heavy data usage by other users even on other nodes, the network gets inro crawling speed mode
    • For VPS, cpu is throttled on a high rate based on collective cpu usage on the node (this must be the AI algorithm that allocates cpu cycles to the VPS)
    • Not an easy way to host iso or not many OS templates
    • Not an easy way to cancel the service.
  • @dev_vps said:

    @vitobotta said:

    • One man show
    • There's no "premier data centre"
    • There's no "AI"

    Did I forget something?

    • In case of ddos or heavy data usage by other users even on other nodes, the network gets inro crawling speed mode
    • For VPS, cpu is throttled on a high rate based on collective cpu usage on the node (this must be the AI algorithm that allocates cpu cycles to the VPS)
    • Not an easy way to host iso or not many OS templates
    • Not an easy way to cancel the service.

    A recent example of netwrok speed (on a physical dedicated server)
    https://www.speedtest.net/result/16023102526.png

    Thanked by 1c1vhosting
  • dev_vpsdev_vps Member
    edited March 2024

    @dev_vps said:

    @dev_vps said:

    @vitobotta said:

    • One man show
    • There's no "premier data centre"
    • There's no "AI"

    Did I forget something?

    • In case of ddos or heavy data usage by other users even on other nodes, the network gets inro crawling speed mode
    • For VPS, cpu is throttled on a high rate based on collective cpu usage on the node (this must be the AI algorithm that allocates cpu cycles to the VPS)
    • Not an easy way to host iso or not many OS templates
    • Not an easy way to cancel the service.

    A recent example of network speed (on a physical dedicated server)
    https://www.speedtest.net/result/16023102526.png

    @c1vhosting
    Only you can appreciate with a "Thanks" for such extraordinary network data speed on a physical server

    Even within Italy, thanks to your premium data center, extraordinary network speed is experienced.
    https://www.speedtest.net/result/16023120915

    Thanked by 1c1vhosting
  • @c1vhosting said:

    @vitobotta said: Did I forget something?

    >

    your signature

    wow, so funny!

  • kevindskevinds Member, LIR

    For example,

  • kevindskevinds Member, LIR

    @dev_vps said: These are standard data centers, not the premium ones.

    What is the difference?

    Just trying to show you can give nothing away security wise, and still provide pictures.. Maybe security wise it shows they have at least one security camera..

  • 400 people voted in lowendtalk, and 56.03% of them still agreed to ban you from selling. You have been revoked as a provider label by LET. Because your server performance is very poor, you lied

  • @kevinds said:

    @dev_vps said: These are standard data centers, not the premium ones.

    What is the difference?

    Just trying to show you can give nothing away security wise, and still provide pictures.. Maybe security wise it shows they have at least one security camera..

    You didn’t get the sarcasm.

  • kevindskevinds Member, LIR
    edited March 2024

    @dev_vps said: You didn’t get the sarcasm.

    I was at 50/50 if it was sarcasm or not.. :)

    The standard datacentre should be a premium one.

  • View c1vhosting negative reviews,c1vhosting Lots of bad reviews, a reminder to those who haven’t purchased a VPS

    You have taken my money and deleted my vps service. I no longer want to communicate with you. I'm just threatening you, you only have 2 choices. 1. Return the money to me. 2. I will track your sales on the Internet, tell others the truth, and tell others that c1vhosting is a liar.

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