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You forgot to add double quotes on never down part.
Their latest reply, so indeed a billing issue.
Given that MaxKVM apparently did not pay his bills and Hivelocity did a bada bang bum your network gone, so is your cloud, scammed you got, amen.
yea needing upper management seems like a "lets arrange a payment plan" situation, oops..
I’m not upper management, I will only just say that it’s not a technical problem with or at Hivelocity, or any of our data centers.
I don’t speak in any official capacity on behalf of Hive other than the status of our infrastructure.
MaxKVM will have to provide an answer.
I’ve used many hosts, resellers, and direct dc server hosts and they usually turn my stuff off the morning it’s due. Hive’s billing is oddly flexible. Maybe a result of how many humans are involved in providing our billing support directly.
Probably better to make sure a person’s or company’s critical infrastructure doesn’t go down just because they’re waiting for a card replacement, etc.
it might be a sign to make backup once it "gets online" and change provider ✌️😬
100 percent scam.
But I don't think they will entertain any refund request. They might add unused amount as account credit.
acceptable, but considering the (long time no) response, account credit as compensation may be a luxury expectation.
last time I bought two VPS from hostdoc.co.uk and they run away without refund. this time happens with maxkvm?
"All customers deemed to be below our IQ threshold have been migrated to boomer and mzunguhosting for premium service."
true, i guess that's the included risk when purchasing. not that i have vps with them. but oh well hopefully, their services will be back online.
Are they still offline until now ?.
thanks for re-confirming. I too got same reply from my Hive rep.
so it seems MaxKVM has done something terribly wrong. Abuse or not paying invoices.
.
But now its time to say good-bye to MaxKVM and moving my backups to Ramnode cloud, and of-course at Racknerd in nearby locations. Even will try to grab BuyVM Lux in next month.
Did the refugee thread start yet?
nopes, not yet. But refugee thread may start Monday night or Tuesday if MaxKVM can't put their ALL servers in ALL locations UP.
Confirmed STILL offline, its been 29 hours since then.
There’s really no point in checking since all their IPs are blocked/unannounced, and if it was anything technical-related, it would’ve been solved/fixed ages ago.
This. It's a deadpool today folks. Restore your backups to a new VPS immediately and don't look back.
I mean I’m not trying to say they’ve deadpooled or they’re deadpooling but if they said this requires HVC’s higher management’s attention, then it is what it is and people will just have to wait for further updates during business hours
Yeah, but to me it looks like a deadpool because they have disappeared, their IPs are in the abyss and their customers are left with their pants around their ankles.
Personally, I think MaxKVM is a shady person, a really bad communicator and a provider I've had on my no-go list since I noticed them.
cociu 2nd generation?
Maybe they just opened an unnecessary ticket to hivevelocity and they shut them down. Probably calling them stupid too.
Cociu didn’t ban anyone for asking questions regarding service availability in certain locations I believe.
See comment from yoursunny
“Hello,
There are no resources available in the global network.
In addition (and more importantly), due to the lack of common sense required to ask this question, you have been deemed unqualified to manage a BGP session on our platform.
The BGP session (AS399686 - Semiband LLC dba MaxKVM) will not be renewed and has been set to terminate on 4/23.
Please find another upstream. Your billing account here is now permanently closed.
CDO at Hivelocity “
Their main website (https://www.maxkvm.com) is up again
3 months service extension for everyone (with annual billing), and most will forget about this in no time.
Odd there has been no communication
That doesn't seem normal. Especially hive doesn't have their team in SG, they partnered with limelight.
The bill might already be late for a long time and hive had to shut down all of the maxkvm servers.