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★ VirMach ★ Fashionably Late Black Friday & Cyber Week 2020 ★ Flash Deals ★ View inside ★ $7/Yr 512M

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Comments

  • ben47955ben47955 Member

    @seoboy said:
    @VirMach

    I have some services from years past that I do not intend to renew and expire on 12/24.
    With all this complication of tickets, sales overload etc.
    Can I just cancel the recurring payment and let the service expire and be canceled?

    I ask because it is very complicated to know what to do given the limitations due to the volume of work the team due to this year's flash sales.

    Why don't you cancel them in the panel ?

    Thanked by 1randomq
  • FAT32FAT32 Administrator, Deal Compiler Extraordinaire

    @seoboy said:
    I have some services from years past that I do not intend to renew and expire on 12/24.
    With all this complication of tickets, sales overload etc.
    Can I just cancel the recurring payment and let the service expire and be canceled?

    I ask because it is very complicated to know what to do given the limitations due to the volume of work the team due to this year's flash sales.

    The more proper way to cancel a service is clicking on the "Request Cancellation" button, then state that you want to cancel it by end of the term

  • AlwaysSkintAlwaysSkint Member

    @FAT32 said: The more proper way to cancel a service is clicking on the "Request Cancellation" button, then state that you want to cancel it by end of the term

    That requires common sense though. >:)

    Thanked by 1brueggus
  • randomqrandomq Member

    @AlwaysSkint said:

    @FAT32 said: The more proper way to cancel a service is clicking on the "Request Cancellation" button, then state that you want to cancel it by end of the term

    That requires common sense though. >:)

    No he doesn't want to pay any more sense.

  • seoboyseoboy Member

    @FAT32 said:

    @seoboy said:
    I have some services from years past that I do not intend to renew and expire on 12/24.
    With all this complication of tickets, sales overload etc.
    Can I just cancel the recurring payment and let the service expire and be canceled?

    I ask because it is very complicated to know what to do given the limitations due to the volume of work the team due to this year's flash sales.

    The more proper way to cancel a service is clicking on the "Request Cancellation" button, then state that you want to cancel it by end of the term

    There is no option, FAT32 ...
    That's exactly why I asked.
    I thought they were disabled due to billing instabilities.

    But I am grateful to friends who suggest that I lack common sense.

  • FAT32FAT32 Administrator, Deal Compiler Extraordinaire

    @seoboy said:
    There is no option, FAT32 ...
    That's exactly why I asked.
    I thought they were disabled due to billing instabilities.

    But I am grateful to friends who suggest that I lack common sense.

    Wait... this button doesn't exists? Would like to see a screenshot

  • artmsartms Member

    @Murata_Chink_Best said: brainer

    @FAT32 said:

    @seoboy said:
    There is no option, FAT32 ...
    That's exactly why I asked.
    I thought they were disabled due to billing instabilities.

    But I am grateful to friends who suggest that I lack common sense.

    Wait... this button doesn't exists? Would like to see a screenshot

    Flash sale seems not able to refund... even my server doen't work for 1 day after paid..

  • TimboJonesTimboJones Member

    @sam23 said:

    @DanSummer said:

    @sam23 said:

    @G_G said:
    @VirMach Dear, > @VirMach said:

    @dTQzBen8 said: That will not work. They will just throw this account away and create another.

    It'll work to some degree. A lot of these people are sloppy in how they do things and we have every little action ever logged. We know who went where, how they went there, how many times they loaded each page, how many accounts there are per IP, how many accounts exist that are clearly throwaway accounts and so on.

    Don't worry we have up to 12 months to make sure we deal with every single person that broke the terms.

    @VirMach Dear, how can you treat your true loyal fans, lovers and customers as enemies??
    surely I know the bots and script fellas are so annoying, they just rob everything good and resell them to other normal customers, not gonna lie, i hate them more.
    but the thing you mentioned about multi accounts with the same IP, that's just quite regular in some countries and regions. I can even say it's very hard to avoid this kind of situation for my poor college due to the poor IDC. the IDC of my region, they don't give us an exclusive stable IP address for resident use, and the IP address switches every day, automatically. Try imagine a whole college dormitory building, like 100 people share 1 dynamic IP address, and you know what, the most "unfortunately" thing is, nearly a half in this building are your big fans. yeah, i admit i did a lot of work for this result, i have almost recommended VirMach to every friends of mine who need a personal server, but never thought that could cause a punishment for me and for all my friends in the future.
    We all love you, @VirMach nevertheless, just please think about twice and rationally before making a hurtable decision. there are already so many bots out there, but we are still human beings, right.

    Best regards.
    a client and a fan.

    I closed the flash sale page and stopped buying it now after I realize the policy. But I do not know this before, and I think Virmach will not trace back for multi account on one ip. Otherwise it would only be benificial for other vps providers.
    Bots is a problem, but the big problem is how can virmach be stable in both policies and sales, instead of suddenly pointing out a certain rule to say you are violating it, Especially in this lowendtalk instead of official site. I only get to know lowendtalk two or three days before, what if most people don't know?

    When aiming at finding out bots, do consider how to make it friendly to real consumers.

    In fact, for bots, ips, accounts are a piece of cake.

    One of the bothering problem for bots is to log in the email and click the verification link before they make the order.

    Also, bots will use a large amount of accounts at the same time, but for human beings, even we have hundreds of accounts, we can only operate on accounts that can be fingered out in 2 seconds at the same time.

    Hope this message can help you to find the real bots? @VirMach

    Do you have multiple accounts? If so, why?

    Of course I have. With two or three accounts for ordering at the same time gave me higher chance to catch it~

    You forgot, "how else will I be able to upgrade my $16 servers to $15 servers?"

  • randomqrandomq Member

    @seoboy you should have a red button like this, especially if they are active provisioned services from prior years...

    https://ibb.co/6X2DCCL

  • TimboJonesTimboJones Member

    Virmach: If you're a bot, poke yourself in the eye.

    People: So I just poked myself in the eye. Where's my server?

    Thanked by 1brueggus
  • yoursunnyyoursunny Member, IPv6 Advocate

    @AlwaysSkint said:

    @yoursunny said: .. Los Angeles.
    .. crummy Buffalo

    Reverse: the further away from Asian traffic, the better.

    The geographic distribution of yoursunny.com readers says I have to keep the main website server in west coast USA.

    30-day readers geolocation

    My other websites have significantly fewer readers in China, but they are mostly on GitHub Pages or Netlify, so I don't need servers for those.

    Repository servers for push-up videos can be anywhere in the world, but they need more than 10GB storage.

  • DanSummerDanSummer Member

    @seoboy said:
    @VirMach

    I have some services from years past that I do not intend to renew and expire on 12/24.
    With all this complication of tickets, sales overload etc.
    Can I just cancel the recurring payment and let the service expire and be canceled?

    I ask because it is very complicated to know what to do given the limitations due to the volume of work the team due to this year's flash sales.

    Just login to your control panel and cancel it from there. it's that simple and the best way to do it.

  • randomqrandomq Member

    @yoursunny said:
    Repository servers for push-up videos can be anywhere in the world, but they need more than 10GB storage.

    x265 480p. How much detail do you need in pushup videos anyway?!

  • seoboyseoboy Member

    @FAT32
    Pages are unable to load ...
    Connection Timed Out After 90001 Milliseconds

    @randomq
    it is, but it does not appear here, it does not load the Manage Product block.

    I can only access the service through the solusvm panel and view the open invoice by whmcs. = /

  • FAT32FAT32 Administrator, Deal Compiler Extraordinaire

    @artms said:
    Flash sale seems not able to refund... even my server doen't work for 1 day after paid..

    It is not about refund... but cancelling previous services

    @seoboy said:
    it is, but it does not appear here, it does not load the Manage Product block.

    If it is from 2019 but with connection timed out, then should be caused by migration issue as mentioned by VirMach previously...

  • yoursunnyyoursunny Member, IPv6 Advocate
    edited December 2020

    @randomq said:

    @yoursunny said:
    Repository servers for push-up videos can be anywhere in the world, but they need more than 10GB storage.

    x265 480p. How much detail do you need in pushup videos anyway?!

    I have x264 and VP9, in 360p 480p 720p. If you see x265, it's not my site.
    Eventually I want 4K UHD content, because why not.
    Push-ups solve all the problems, except the problem of how to deliver push-up videos efficiently.

    Currently I'm encoding & serving from Oracle Cloud Tokyo and I only get 360p in Maryland.
    I plan to setup a replica in USA, after I figure out how to do replication in my LevelDB app.

  • zrj766zrj766 Member
    edited December 2020

    The LAKVM27 node has been down for more than 4 hours, and the control panel cannot manage the server. @VirMach

  • AlwaysSkintAlwaysSkint Member

    @zrj766 said: The LAKVM27 node has been down for more than 4 hours, and the control panel cannot manage the server.

    Due to volume of pusshup videos being served to China.

    Thanked by 4yoursunny Edmond brueggus user123
  • seoboyseoboy Member
    edited December 2020

    @FAT32 said:

    @seoboy said:
    it is, but it does not appear here, it does not load the Manage Product block.

    If it is from 2019 but with connection timed out, then should be caused by migration issue as mentioned by VirMach previously...

    2016 384 MB/9 GB and 384 MB/ 7 GB Deals.... 3 USD each and 2GB/5GB HD/2.93 TB BW each 11 USD.

    idle...

    but it’s so hard to cancel that I’ll think for a few more days if I stay or open a ticket to actually cancel since I can’t do it manually.

  • isunbejoisunbejo Member

    @VirMach

    Invoice 1131524  BF-SPECIAL-2020 - ApprehensiveFrizzy-VM

    Cannot Open client area : Operation Timed Out After 90001 Milliseconds With 0 Bytes Received

  • notarobonotarobo Barred

    $22.82 /yr
    Good Deal. - 35% OFF
    VIRTUALIZATION KVM – 1 GIGABIT
    RAM 4352MB RAM
    CPU 2 vCORE
    HDD 15GB SSD (RAID 10)
    BANDWIDTH 8500GB BANDWIDTH
    LOCATION LOS ANGELES, CA LOCATION
    IPs 1 DEDICATED IPv4

    caved and snagged one

    time to sleep and forget about the rest

  • TheWizardTheWizard Member

    Even though it's rather badly maintained as (I believe?) @JabJab mentioned before, do check the Network Status page for the Node your services are on... If your host node has a problem, it's normal that billing server cannot access to it...

    Also, talking about cancellation requests... It seems Virmach finally "cancelled" the services from earlier BF/CMs for which execution of cancellation requests were delayed by Virmach due to Billing Server problems earlier this month...

    Thanked by 1AlwaysSkint
  • AlwaysSkintAlwaysSkint Member

    @TheWizard said: It seems Virmach finally "cancelled" the services from earlier BF/CMs for which execution of cancellation requests were delayed by Virmach due to Billing Server problems earlier this month

    I noticed that too. @Virmach it would be great if they could also be removed from the Client Area.

    Thanked by 1Unicom
  • NoCommentNoComment Member

    @yoursunny said: The $999 is the best deal (100% off) and I bought it for giggles:

    Just curious, what are you going to use this for? I thought you didn't like idling your servers...

  • TheWizardTheWizard Member

    @AlwaysSkint said: @Virmach it would be great if they could also be removed from the Client Area.

    That was discussed earlier in the thread b/w

    And after typing this, I've noticed you've thanked Virmach for his "maybe a few months to few years" answer... So it wasn't that you haven't seen that discussion but you wanted to +1, was it??

  • UnicomUnicom Member

    @VirMach What's going on with GERKVM6? The service cannot be managed because it is offline.


  • VirMachVirMach Member, Patron Provider
    edited December 2020

    @esteemedwashout said: @VirMach When do you plan to activate orders that have been pending and view tickets?

    @artms said: @VirMach same question... mine is Active.. but why can not connect to internet...all config seems correct

    We have been, and the majority of orders are activated.

    If your VPS doesn't work and you're sure it's not an issue on your end or an issue answered in the knowledgebase, then make a priority ticket for quicker resolution but please note you will be billed if it's something like "install my OS" or other things that you could have basically done on your end like clicking the reboot button or anything in the knowledgebase. Definitely don't make one for just the web VNC not working.

    (edit) The above is for if you have an "active" service, do not do it for payment issues or pending.

  • VirMachVirMach Member, Patron Provider

    @Unicom said:
    @VirMach What's going on with GERKVM6? The service cannot be managed because it is offline.


    You need to make a priority ticket to be migrated off to Amsterdam if yours is having issues like that.

    Thanked by 1Unicom
  • mcgreemcgree Member

    @VirMach said:

    @esteemedwashout said: @VirMach When do you plan to activate orders that have been pending and view tickets?

    @artms said: @VirMach same question... mine is Active.. but why can not connect to internet...all config seems correct

    We have been, and the majority of orders are activated.

    If your VPS doesn't work and you're sure it's not an issue on your end or an issue answered in the knowledgebase, then make a priority ticket for quicker resolution but please note you will be billed if it's something like "install my OS" or other things that you could have basically done on your end like clicking the reboot button or anything in the knowledgebase. Definitely don't make one for just the web VNC not working.

    (edit) The above is for if you have an "active" service, do not do it for payment issues or pending.

    @VirMach said:

    @esteemedwashout said: @VirMach When do you plan to activate orders that have been pending and view tickets?

    @artms said: @VirMach same question... mine is Active.. but why can not connect to internet...all config seems correct

    We have been, and the majority of orders are activated.

    If your VPS doesn't work and you're sure it's not an issue on your end or an issue answered in the knowledgebase, then make a priority ticket for quicker resolution but please note you will be billed if it's something like "install my OS" or other things that you could have basically done on your end like clicking the reboot button or anything in the knowledgebase. Definitely don't make one for just the web VNC not working.

    (edit) The above is for if you have an "active" service, do not do it for payment issues or pending.

    NYKVM52 (HelpfulPink-VM) still can't bootable,already checking?

  • ethan0804ethan0804 Member

    pending more than a week, who is the same me.

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