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No, we haven't gotten to those yet
Don't think so mate.
If they have, these pages will be filled with benchmarks by now.
Mine hasn't. I ordered the new locations bundle, the 10x locations bundle with 1GB RAM, the 500GB storage in London and the 2TB storage in Chicago. So far only the London storage has been provisioned. I think some of them did say "up to 10 business days" when I ordered so they're still within that time frame.
Sorry to interrupt your rest, I am here to tell you that you are wrong.
Before #218449, my balance has been incorrect, the 3$ has been lost, so it never went into #218449 as credit.
I just hope you realize your mistake
the $3 never went into #218449 as credits
Just to make you understand that you are wrong
Does this also include direct URL flash sales?
It does not. It includes specifically and exactly, only, what Gen said.
just to clarify once more, because I think people still might understand it wrong:
by now you went through all the orders which came in via ticket and eventually created an invoice, so that the service will appear in the dashboard with status 'finalising' - right?
it does not neccessarily mean 'provisioned' (aka activated), though some might be already.
also the ticket in such a simple case most likely has been answered with a standard message and was closed - at least that would be the case for me. ✔👍
in any case, thanks already on the status update! much appreciated ;-)
Exactly
I see. I got my Stockholm today but its status is "stopped" and I wasn't able to start it.
Probably that mean it's still not yet activated.
BTW for the renewal of the first 1 gb bundle (Am,STO,Chi). do I need to manually ask for the refund each yr ?
I have got 3 of 6 servers and they are great!
@hosthatch should I open a ticket about ipv6 now or wait a little? I don't like to bother the people at a busy time
I guess you just need to (re)install it and then you're ready to go...
can also only guess on that one, but would assume, they first went through all tickets to make sure they have every order as such in the system queued up. from that queue everything is going to be provisioned.
probably only after that they might go through everything again an adjust billing details like amounts and starting dates.
No, just the first time. Renewal will be the discounted price, we just won't allow single server cancellations if bought in a bundle together.
Would be easier for everyone if you opened a ticket after all your servers are provisioned so we can do it all at once for you, instead of per server. But your call - however you feel fit
Interesting, I didn't realise the bundled servers were not individually cancellable. It's understandable, but just different to how some other providers handle it (where they add the bundle as individual servers at the discounted unit price, and you can cancel any of them)
Sure, just contact us in that case and we will remove the bundle discount and make them individual servers. We can't give you a bundle discount if there is no bundle anymore
Fair enough !
Got it. Would that be at a "Black Friday sale price" or at your regular monthly prices?
Some other providers let you keep the bundle discount even if you don't keep every server in the bundle, but I guess they're just being very generous.
If I'm not wrong, it means anyone with Plan 1 (2GB Ram) from NVMe deals can upgrade to the bigger NVMe plans on the promo price here in this thread, right ?? Can anyone confirm ?? Sorry for asking this, but everyone made the things so puzzling, all on a sudden it buzzed in my head.
BF prices
Honestly I don't think anyone does this type of pricing at all, even at BF, for the same amount of resources. We make 0 money on those bundles, so I don't see why anyone would want to shoot themselves in the foot too. We are doing them because we want to get the word out about our newer locations.
I'm sure there's providers who let you keep the bundle discount without a bundle - but then it won't be similar resources and with ipv4 etc. So not an apples to apples comparison. And I agree they are being very generous by doing that.
Yes that is correct, only for the plans in the OP. Not flash plans, they cannot be changed in any way.
@hosthatch if i would like to upgrade from 8 GB RAM to 16 GB with the all new specs, that's require a server reinstall, is that right?
No it won’t, just a reboot and disk resize depending on your OS
"But... but... Hosthatch... my /dev/vda1 is still only 10 GB. plz h4lp."
Got my server in Sweden delivered on a Sunday, nothing else to say. Thanks @hosthatch!
PS: Mind that workdays are considered Monday to Friday.
Looks like the VMs in Stockholm do not have IPv6. Is this supposed to be the case?
all VMs don't have ipv6, you have to open a ticket for that
@SpeedTest Thanks for the info. Didn't realize that. In any case, I have opened a ticket.
I do hope that @hosthatch support does really improve. I previously had a Hosthatch VM in LA that had IPv6 one day and lost IPv6 on another day, and it was never resolved after months. I just let the VM expire.
Sadly, I got the ticket answered and Gen will not make an exception for me.
So be friendly, @hosthatch Please do refund to me and cancel the invoice.
I don't have any plan to buy your service with normal price at this time.
YOU SHOULD PUT AT BIG RED TEXT ABOUT "OUT OF STOCK" AT THE 1ST POST NEXT TIME.
For everyone: He put the red text 6 hours after I purchased his service few days ago, I don't know it's out of stock, he mention about out of stock on page 23
Thank you,
He is smoking weed.. not even read the OP..