New on LowEndTalk? Please Register and read our Community Rules.
All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.
All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.
Comments
spoken with an evil voice.
Unless someone pulls in the reigns and says "OK, Guys, we're all going to chargeback on the 20th, have copies of your invoices screenshot, and your tickets requesting refund for services ready", nothing is going to happen, and sadly, nobody is going to do so. It's just going to turn into more threats and shit-talk. I'm a bit surprised the thread survived after possible-doxxing, but no, my goal was certainly not to "assist", nor, I'm sure, were the tons of derailings in any prior threads.
If you want to setup a thread specifically to get SH folks together to work on getting their paid-for services handled, or money back, I'm pretty sure it wouldn't devolve as much as this one already has- not that anyone believes they'll get their years' worth of service at this point.
I wouldn't have filed a dispute right now and I would have waited for the service to be actually dismissed before "escalating" anything, and sure I'd be migrating in the meanwhile from a provider functionally next to deadpool, but it would be probably part of the inherent risk of trusting a new provider in the low-end market for anything "production critical"
Yet I'm against compassion in contracts, especially if there's fraud or deception on the other side. This customer may really need that money back before buying a different service elsewhere and as @Aidan suggested, customers aren't a credit union (and you won't fight back a bank granting you a loan). That ticket history is painful to watch. This host's replies are even more painful to read, and learning that he's 36 on top of it is... problematic, you don't ask for "a fucking break" whilst keeping an attitude any less than crystalline and cooperative
OTOH, while virtual pitchforks are mandatory, I hope no one escalates to real three-dimensional violence has it as been not-so-subtly hinted; even if nothing happens against his persona, such menaces would actually give him an excuse to keep treating people like minus habens and to generally point at the LET crowd like a bunch of rude barbarians or something
Hopefully, in a different business segment or with a different role
yessss ... "Keep your fiends close, and your enemies closer."
BUT WITH FIENDS LIKE THIS WE WON'T NEED ANY ENEMAS!
Perhaps I'm naive, but I guess that I'm willing to believe that @ServerHand is really struggling with cash problems at this time. I can only speculate how severe the cash problems are, but I assume that this is why people are not being refunded immediately: there's simply no or very little cash left. So he's trying to buy time and put off refunds for as long as possible.
I suspect that the QuadraNet servers are paid for at least through the end of January (or cash is set aside for this). There was presumably a big enough influx of cash around BF to pay for the servers at least through the end of January, and possibly for a bit longer as well.
The conclusion is the refunds will be slow in coming unless @ServerHand receives a sudden influx of cash from somewhere.
In this vein, the servers are likely paid until the end of December. I would think, right? A month being the default term. I admit, I know nothing of the timelines. Was too busy handling my own business.
Oh, I don't have an evil voice!
If you're right, then things are worse than I thought.
What I mean is that @ServerHand has set aside the money to pay for the servers at least until the end of January. A clue that this is the case is that the very first email (see the first comment in the other thread) mentioned January 1st as the date when new changes would be introduced. This would hardly make sense if he no longer had the servers at that time. So my (charitable) guess is that there's money for the servers at least until the end of January.
That all might very well be, but it is still not an excuse for being dishonest, ignoring customer, brushing off customers, fighting customers, and generally leaving a quite obnoxious impression at this point.
Stop tagging him. What's the point? He wants poop. That speaks volumes about his quality.
Not naive, everyone agrees with you really, the issue is that his story changes too much.
It has already been said by @Jarland and others, he has been around long enough to know that coming clean and admitting your errors whilst still getting you lynched will be accepted more quickly.
Instead, he is giving credit, refunding, moving you, not cancelling, can refund, has no money and so on.
In fact, everyone that is criticizing him in this thread is actually saying the same thing over and over, it's the provider that is fuelling the thread, not the clients/critics.
I agree.
I certainly agree that @ServerHand has made matters considerably worse by failing to communicate clearly about the situation.
Unless I'm mistaken, there have been suggestions in this and in the other thread that @ServerHand had this planned from the beginning (something like "take the money and run") -- I guess that this is what I was reacting to.
George Carlin once said: Before you criticize a man, walk a mile in his shoes. That way, if he gets angry, he's a mile away and barefoot.
Wasn't that Jack Handey?
Twisting his words? Are you serious? You make it look like as if he is the innocent party here who gets ripped off by people. It was him who twisted his own words at every possible turn and whose actions did not match his statements.
Seriously! Often there is in fact a gray area, in this case there is none whatsoever.
Yeah, I doubt that is the reason.
Honestly, I think he threw up an offer and based on limited success to date did not expect it to take off the way it did. but it happened, he panicked, excitement at the rush and tried to make it work instead of turning the tap off, boom, 100+ clients later.
All before realising the expensive Quadranet servers, lack of income and clients in this space abusing the system it was not going to work.
Shit, now we realise there is not enough income to get through a few months nevermind actually provide a full years service.
Queue excuses, the LET offer being shared on Chinese sites and the rest is, as they say, history.
Small business, not much money and can't take the hit.
Word twisting wasn't needed. The story continues to change by his own words.
I wrote something similar yesterday https://www.lowendtalk.com/discussion/comment/2562691/#Comment_2562691
All that might be hard to understand (it is not that he could not have stopped the orders early enough) but one might still be able to sympathise. Until he started trying to rip off his customers.
Agreed.
I wonder if Carlin may have walked a few miles in Handey's shoes? Hmmmm ...
but as for the Server-Handey situation - while sympathy tends to end where own problems begin, still can recognize that however unpleasant and unfair dealing with this person may be - it is ultimately a temporary situation for most all of the people losing some cash, peace of mind, whatever - more fortunate punters might be able to call it cheap tuition and be done with it.
Contrast with what is quite possibly a more debilitating condition for the apparently socially/ethically challenged person on the other side of the mess they made - it may turn out that they can't really walk away from their own unpleasantness so easily, all bluster and bullshit notwithstanding.
Possible, but in that case they most likely do not realise it anyhow, similar to the Dunning–Kruger effect
I really want to pay a cam girl to shout 'THAT'S NUMBERWANG!' now.
also the Freddy Krueger effect. And everyday minor-league sociopathy. Hard to say but one might hope that the picture isn't always so bleak. Even on LET. May the grace of Emma Watson guide all of us through this sordid debacle!
Nha, in this case it only took the mistake of trying to reason in LET.
Never use your bank account or paypal balance to pay for shit. Always use a CC so when paypal tries to fuck you over (they get to keep fees... in your scenario.. biased f*gs), take it back to amex or whoever to win the second time.
and thus never be able to use PayPal again after they permanently close your account for a chargeback against them. :S
Not true. I have charged back PayPal before. They hit the seller, not the buyer. And I still have my PayPal account.
Always pay with a card rather than balance. It's good advice.
And I second that.
If the chargeback is not fraudulent and your account is not shady, you should have nothing to worry about with PayPal.
I have never done a chargeback. I always use the card to fund payments, the only time i was refunded i remember was at paypal's own decision, when i think ebay intervened in a discussion between me and a seller about an item which did not come up and they made excuse after excuse. After some 2 months and a half, paypal refunded me.
In the case at hand, I agree with jarland, let the man in here to be able to explain stuff, as long as he does not put more offers he poses no danger, worst case scenario, would-be providers will learn how not to do things and customers not to take too good to be true deals except from big companies which can afford them and have a working customer checking service. Banning him wont be of any use, just give an excuse for not answering when called out.
I am not sure he is a dick, he was cornered by own mistakes and excesses and people tend to become defensive and things look different from that perspective, everyone looks like an enemy and you tend to blame the chinese, mexicans, "coloureds", gays, the martians or the devil, look at the americans today, it happens.
When the dust will settle, quite a few people should be a bit wiser. It is easy to look from afar and judge, if you are not old enough to have passed through similar things, you cannot really understand how hard it is to keep your composure and not react badly.