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Yes, Jon was the guy also made me angry regarding my NIC issue. Did a bit more reading on WHT, he is one of the owners of WSI and maybe equal or higher than Aaron...
If I am misleading I am willing to remove this comment..
For real ?
I thought he was an employee. I'll have to bite the dust and pay then .
He was really serious and precise saying there was no way out of paying the overage ( he made some excuses like that the ticket I referenced was like old )
... and I've answered you. The deal is that we won't switch servers from one bandwidth plan to another once overages are incurred. Once they're paid we can switch you but you have to be proactive in selecting your bandwidth plan.
I looked at all your servers and they were all 100Mbit unmetered when I checked so someone switched it but the invoice is still there.
Believe me... EVERYBODY wants that 1G port but then when overages come along they all want to switch to the 100Mb... then they want to have us remove the overages..... then next month they want the 1Gbit port again... and repeat and repeat.
We did it for awhile and then it just got abused so we don't remove overages any more. The customer is responsible to monitor their bandwidth. You can see exactly where you are in the billing system.
You are correct, Jon is one of the owners of Wholesale. He answers most of the sales tickets.
Looks like that 99USD dual E5 is available now, wonder when the 50USD one will be.
Not the last PM I've sent you yesterday which I mentioned here also:
Don't take it bad you'd been super nice to me but you have not answered it.
I can understand you . Now : I have asked in the past to have my servers to 100mbits unmetered:
1- I've been told to read the OS tutorial ( I can provide ticket #).
2- When I quoted 1) to Jon he said ticket was too old . If something is old it can't be evaluated?
They are now.
Define proactive . I always ( we where going to test the dual E5 @1gbit to see how it went but let's skip it ) want to have 100 mbit unmetered.
>
Jon confirmed it in ticket [#798749] .
I can swear I'm not that kind of customer. I just want to sleep in peace without this overages thing ever again as a chance of existing.
In the email which I cc'ed you with a very precise detail I mentioned many times I had to request the graph. And what about that? The basic support guy could not add something ( which in my opinion should be always there) and said he would escalate it.
Same goes when I have faulty hw and they say they will forward it to another dept ( they mention their working timing) and I only received once a compensation.
It's the company you work with/for/and and I can't change your rules but I just state the facts like that I had to open 3 or 4 tickets to have the additional drives ( I do have 3 x c2d) added.
I would be interested in that ticket number because that's their job.... To replace faulty hardware. Since we've been rolling out more and more automation that's pretty much their only job so I would be very interested to find out who transferred you to a different department for hardware replacement.
That shouldn't have happened either and if you're the person I'm thinking of, I told Jon this morning to push your requests through so you should have gotten your drives.
We're going to let the $99 version run for about a week. There is a config spec'd that's $150 also that we'll roll out in about a week and probably the $49 version as well. It all depends on what this first config does.
They're currently selling at a rate of a little more than 1 per minute.
@AaronW!
Just got one! I'm excited as well.
I bet I was one of the first to grab it, since I told my client to order it for our project when I received the email.
Now.. Thing is... Ram shows as 0GB in my service description.
There is no IPMI/KVM at all, which is a shame for this server but I understand it.
But Aaron, no Debian? NO DEBIAN? Seriously?
Why?
We need Debian to run our Apps, ubuntu isn't the thing we need, ewww.
Just install it from an ISO. They offer a loaner KVM, mount up the ISO and boot the system using virtual media.
Initials are J.P. Check your email and PM . You have my client ID in PM and in email you have… my customer email .
I'm from Argentina. Bet you don't have many and not with 14 servers.
Will have a nap.
Congradulations.
The RAM issue is a problem with our hardware detection system. It's on the list of things to fix.
These servers have DCMI which we've been using to set them all up. The plan is to give the customers access to DCMI/IPMI/iLO interfaces through the billing system in the near future. Due to security issues they are all active on every server, just isolated from the outside.
Ubuntu and Windows were no problem but CentOS gave us fits. Debian didn't work out of the box either. We went with the most popular OSs out of the gate. Debian will be available as an option early next week. Now that we've solved all the issues with CentOS we can apply those fixes to the other OSs on the list.
The issue with the OSs, just to expand on that, is the 10G network cards. They're picket about the drivers, kernel options, boot options etc...
You can avoid this as you are not using them, by just popping the mezzanine card off the motherboard
They do not.
"Whatever is on the OS drop down list is what is available on this hardware. No IPMI or kvm's you can load sysrecd through our client portal. "
If you can provide me IPMI, with Operator status, so I can load an ISO, it would be perfect Aaron...
I can help beta test it? We really need Debian!
Is this 10G? Hmmm!
Another thing, tried to disable dynamic CPU throotle, it seems it didn't work. Must be a setting in the BIOS, that's why I need IPMI @AaronW :P:
We are using them. The 1G port is back end management and the 10G is the primary interface.
You're going to be SOL then if you screw up your network configs or running something like Windows and it goes into 'recovery' mode
The 1GE is also presented to the system so you can use that instead. On your website you are only offering gigabit on these system so no point spending the money to delivery 10GE ports if you're rate limiting them anyway; that way you can pull the 10GE cards out and avoid the driver problems you mention.
Since my guy got the sysrec cd going he thinks he can get Debian for you tomorrow.
Yes and no. Don't get to excited.
The server is advertised as 1Gbit. The main network interface is 10G but it's ratelimited to 1.
There will be an upgrade option to open the port to 10G in the near future.
Cool, sent you a PM.
Yeah, I can see that :-(... But that's great for us... We'll upgrade to 10G soon! ahah!
Now please, get me IPMI, please!
Network Benchmark, awesome bench!
You are correct. We chose to isolate the management interface and spend the extra time to get the 10G interfaces working. The cost per machine verses the value we think it will add was not that much.
I would recommend against posting your public IP if you can avoid it.
Sorry, edited it!
Nice! drools wish I had that server!
It's nice for CPU Intensive stuff, and IO, of course!
Are these transferrable? I'm about to cancel it because I can't get over 20 mbit/sec outgoing to any destination, but if it's transferrable, I'll gladly move it to someone.
Weird. Did you ask them about it? Here's mine: