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wable.com - my negative experience
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Forget about the refund. You're not gonna get it. Utilize all the resources you've got until the end of the month any way you can (what they suggested). Move to another provider at the end of the service period. You'll lose more time than your $18 or whatever is worth.
Maybe this topic should just be closed off now.
I read it as "LET disputes are of far less value than you think."
That doesn't give you any more credibility to be honest, champ. A hosting provider should always give a great image, and work with clients for what is the best.
If not for the client, you will not be running a business :-)
Sure you do. When I deal with customers, I usually have a different attitude. A bit more friendly and flexible I'd say. Atleast I don't end up taking a piss from random people and earn a bad name. But I guess, some would rather save the pennies and live that way.
Good question...this is LET, everyone reads what they would like to hear.
I am just simply stating that Gordon is a reasonable individual and wouldn't lay me off over something minor. I have always been honest and very transparent on this forum.
Low End Talkshow
In conclusion, http://clown-forum.com
Holy sh*t, dat color palette! I'm going to register there
This one line in their tos directed my attention to finding another host...."we reserve the right to suspend or terminate all services in the account without notice."
It's really simple. They have extra/idle inventory that's sitting around, and they are reducing their costs by offloading it to the lower end segment of the market. Obviously they won't make money if they have high support costs on that segment, and this not being their main business, they don't care much if some customers don't pick them. They offset that by a good network and lots of value for money (remember that extra inventory?
), so even more of a reason not not care much.
Bottom line: If you have things to put there that you can live with if something goes wrong for whatever reason, it's a great choice. If you need "set and forget" setups, you probably shouldn't go there unless you're on a high bundle (which means it makes sense for them to provide meaningful support).
What kind of virtual world Gordon lives who allows staff to be rude with customers?
Don't expect permanent job from Gordon. One day he will also say "f*ck off" since it doesn't matter for him who are you.
@Incero say thank you to LET team that you thread was not sinked and was allowed to advertise here,
It was a mistake from day one for you I can understand because some customers "pay a little" and they deserve only finding provider who cares about it's customers.
That's it though. I bet Gordon really is thanking them. Because all those people on here who think Wable is bad because of this thread won't use that service, #winning. All those that will try them because of it are the people he really wants, #WinningAgain!
They are rude... I remember I opened a sales ticket with them once for a mail server, I received a one liner "Not interested". That was the first and last call with them, I'd never put my business in such arrogant irresponsible ill spoken people.
"No publicity is bad publicity" or more recently known as "The GVH guide to customer aquisition"
Yep. That's why they're here budget shopping.
Liking/needing to budget shop != not having dignity, or selling it in the process
I'm not sure why you think that, if anything usually the LET members back the provider over the client. A lot of the userbase here are providers themselves. So often I read accusations of abuse, non-payment, etc (that is often the case though, not saying it isn't justified). Plenty of times people say "it says no refunds don't you read?!?!?!" The issue with this thread is more about how it was handled this time, along with the repeated poor treatment of anyone that isn't honored and grateful to have Incero provide them a service, or who have any expectations at all.
I do wonder how many of the positive comments and supporters of Incero are just trying to stay on Incero's good side or else have their quality of service diminish.
At least here you know what you're getting today and in 2 years. Some people are perfectly fine with the level of service, and it's obviously not hard to find an opinion of it for the concerned potential customer. I'd rather have that than the one man operation that eventually has to give short, to the point replies because they grew too much at prices too low.
People also don't recognize that Wable's control panel doesn't have a spot for credit. I'm quite sure of it. Look around, I don't see a place for it. I'd wager there isn't on the back end either, though I've never actually seen it (would be in poor taste for me to). Incero shouldn't be developing new features for one customer who ignored the words that popped up, that they agreed to. If it was an already developed feature, maybe this client might have convinced them to add account credit. As it stands, the cost doesn't justify maintaining a spreadsheet of manual billing adjustments to make each month, or rushing development to avoid one LET thread.
Incero/Wable gave you the world for $8/mo. How dare you not feel honored.
That's a pretty insane opinion to hold whilst pushing BoltVM crap in your signature with aff links. I'll go as far to say you sound somewhat hypocritical.
I only recommend services I'm happy with. I am happy with BoltVM.
And their customer service doesn't treat me as if I owed them money.
Not sure how you see that hypocritical. Maybe you have to look it up?
And that is why you deserve to be called what I affectionately refer to as a /snip
You're hired!
Team Wable.
It's fun to BS on LET and all, but rarely do you get a full picture of who someone is here. This may not matter to anyone here because it has nothing to do with getting top resources and top support for bottom dollar, but I like to share it sometimes.
I get a little crap here and there for being interested in Incero threads because yes, Ryan and I have been like brothers for 15 years and yes, Gordon has grilled me a burger. That's ok, I recognize in myself the tendency to support friends and family. But there's a story that goes back further than all that, and it's the reason why I giggle just a little bit when someone spends a few dollars with Incero's secondary budget brand and suddenly explodes into "GORDON IS AN UNREASONABLE TYRANT!" I'm going to tell that story now.
A while back the only thing I knew of Incero was that RamNode used it, and RamNode had the best network of anyone in their price range. Catalyst Host was in Lenoir with Dacentec at the time. I said to Ryan, "I want Catalyst on that network." Blah blah blah, time passes and we get our second server with Incero (DallasTwo). We spin it up, start testing, and we notice that our OpenVZ container IPs are falling off the ARP tables after a little while. Gordon proceeds to get on Skype with us and work with us until 2AM to find the problem. He finds that it's an issue on the switch and he fixes it. He then credits us for a whole month of the server.
Long before my best friend was employed at Incero, long before Gordon was anything to me but the guy we rented two servers from, I developed a loyalty that was earned through the hard work and incredible support given by none other than...Gordon.
So that's my story. That's who I see when I look at Wable/Incero. That's why I always take interest in these threads.
But all of this is irrelevant, because someone thought the rules didn't apply to them, then whined about it on a public forum.
i will just repost this and leave it here
http://i.imgur.com/ci8UQrT.png
@LowEndAdmin @mpkossen
Why you keep people like @ryanarp @Incero scamming us ?
I'm sure Scott will definitely help.
Have you heard of Chicagovps.net ? You should try them.