Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!


greenvaluehost.com already giving me a headache! - Page 5
New on LowEndTalk? Please Register and read our Community Rules.

All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.

greenvaluehost.com already giving me a headache!

1235

Comments

  • HAHAHA i just noticed something....
    @GreenValueHost sneaky sneaky :)

    Compare Point #1, under "Why Choose Us?"

    "1) We're backed by an All-American registered corporation

    GreenValueHost is currently operating as a hosting brand of Green Value Hosting, Inc, a registered company in the US state of Illinois. We are a legitimate business that has invested thousands of dollars to attain our growth. You can rest assured that we're not a fly-by-night company. We won't leave you high & dry and we'll always be right here where you need us. "

    with this:

    "We're not one of those fly-by-night, run by 13-year olds in their bedroom hosts. You can rest assured that we're here to stay. Green Value Hosting, Inc. has officially been registered in the state of Illinois since October, 2012. "

    Sources:

    https://web.archive.org/web/20121120142250/http://www.greenvaluehost.com/whychooseus.html

    also, yes it looks like @GreenValueHost has changed their money back policy from 45 days, to 14

    then:

    7) You can try us RISK FREE for 45-Days!

    You have absolutely nothing to lose by trying our web hosting. If you don't like our service within 45 days, just simply request cancellation and open a ticket. You'll receive a 100% UNCONDITIONAL FULL REFUND!

    now:

    14 Day Moneyback Guarantee
    If you're at all skeptical about our offerings, or just want to try us out, don't worry; you have nothing to lose! Each hosting plan comes with a no questions asked 14-day 100% money back guarantee.

  • Both of these threads are created by OPs whom are upset after being refused services from us. Both OPs have been informed that they are no longer welcome as our clients due to abusive and/or sketchy behavior, and both OPs have already been eligible for a refund.

    The groundwork for our arguments are already laid on the table, I don't need to say any more than I already have because I find that there is no use in me repeating the same statements over and over again.

    I will take the professional stance on these matters and let the same users post what they will post, it doesn't matter to us because I've already said what I needed to. The LET community itself can judge whether or not we're right and decide whether or not to purchase our offerings based on their thoughts and opinions.

  • ToadyusToadyus Member
    edited March 2014

    @Tony20 you better read the fine lines on their TOS (Only one refund may be claimed per product/service category per customer.)...AKA They will only refund on your first server order so I doubt you will get anything back on your second.

    I would also submit a ticket as I'm sure if you request a refund here they will not do anything about it and when you submit a ticket requesting a refund (take screenshots for proof).

    You should get really "good" (I use the term "good" very losely) support now seeing as "all" of their customer support staff (50+ by now I would imagine) speak "fluent" english and are located in "North America".


    @GreenValueHost - I'm anxiously waiting your next apology post? When can I expect it?? Hopefully not for 2 years when your turn 18 please!!

    Thanked by 1iSky
  • LeeLee Veteran

    GreenValueHost said: and/or sketchy behavior

    I have a suspicion but no proof is now a reason to terminate customers?

    Your end will come soon enough, you can't handle yourself in this market and there is only so long you can sell at a loss.

    Thanked by 1Droidzone
  • luissousaluissousa Member
    edited March 2014

    @Toadyus said:
    Tony20 you better read the fine lines on their TOS (Only one refund may be claimed per product/service category per customer.)...AKA They will only refund on your first server order so I doubt you will get anything back on your second.

    I would also submit a ticket as I'm sure if you request a refund here they will not do anything about it and when you submit a ticket requesting a refund (take screenshots for proof).

    You should get really "good" (I use the term "good" very losely) support now seeing as "all" of their customer support staff (50+ by now I would imagine) speak "fluent" english and are located in "North America".


    GreenValueHost - I'm anxiously waiting your next apology post? When can I expect it?? Hopefully not for 2 years when your turn 18 please!!

    Try to read the whole thread before creating more drama. He was kicked out. Of course they will refund both services. That policy is, for sure, for people which ask for refunds because they are not satisfied with the service provided.

    If the client is not welcome, then he must find another company. GreenValueHost, as any other company on the market, has the right to refuse services to anyone based on whatever they want. If any of you were kicked, please don't cry. Just live with that.

  • tchentchen Member

    No shirt, no service

  • @darkshire said:
    its time for action.

    The mods only have so much time, protecting idiots from themselves is probably not high on their priority list. Darwin is already on that job.

  • @GreenValueHost said:
    Both of these threads are created by OPs whom are... abusive and/or sketchy

    Seriously? I agree with your decision on the other thread but not this one...

    How is requesting RDNS Sketchy and/or Abusive...???

  • ToadyusToadyus Member
    edited March 2014

    @luissousa STFU and read the whole post yourself!! If @Tony20 was kicked out and refunded he wouldn't be here asking for a refund!!


    @GreenValueHost - Changed the TOS and are now asking him to provide his ID to host what he originally intended to host under the original terms that he signed up and payed under. If he doesn't provide ID he will have to find another host which is a scum ball thing to do as a provider. A little bait and switch if you ask me but hey let's leave it up to Jon @GreenValueHost to weed out the sketchies for us!! lol

  • luissousaluissousa Member
    edited March 2014

    @Toadyus said:
    luissousa STFU and read the whole post yourself!! If Tony20 was kicked out and refunded he wouldn't be here asking for a refund!!


    GreenValueHost - Changed the TOS and are now asking him to provide his ID to host what he originally intended to host under the original terms that he signed up and payed under. If he doesn't provide ID he will have to find another host which is a scum ball thing to do as a provider. A little bait and switch if you ask me but hey let's leave it up to Jon GreenValueHost to weed out the sketchies for us!! lol

    Firstly, you calm yourself down. I talked to you decently so you will do the same with me.

    Secondly, if you were that well informed, you would know he was going to be kicked out, he cried and they decided to change the TOS and accepted him again. After that, he asked for a refund a they came publicly again and said again that all his services would be cancelled and refunded and that he was no more welcomed as a client at GreenValueHost.

    And no, they are not asking for anything. They asked, he refused, and he left the company. Full stop.

    Also, they have the right to change their TOS whenever they want since they refund every client which does not agree with the changes.

    Stop the drama

  • @jeffreywinters said:
    How is requesting RDNS Sketchy and/or Abusive...???

    Adult website webmasters are generally sketchy (based on evidence that we've collected throughout our time so far serving the low end market) and we've had at least 10 incidents within the last 2 weeks of Viagra spam emails and such being sent so yes of course we're trying to protect our IPs.

  • GreenValueHost said: The LET community itself can judge whether or not we're right and decide whether or not to purchase our offerings based on their thoughts and opinions.

    and the survey says __________

  • netomxnetomx Moderator, Veteran

    if @GreenValuehost is OK to use a VPS as a storage and file distribution (LEGAL), I can give you the money @Tony20 if GVH transfer it to my account.

  • @GreenValueHost said:
    Adult website webmasters are generally sketchy (based on evidence that we've collected throughout our time so far serving the low end market) and we've had at least 10 incidents within the last 2 weeks of Viagra spam emails and such being sent so yes of course we're trying to protect our IPs.

    This is true comedy. This is a serious generalization. You might not agree with Adult Content but that doesn't make it 'sketchy'.

    How does RDNS have anything to do with Viagra Spam?

    You are the only host that requires information for a simple PTR Record.

  • @jeffreywinters said:
    You are the only host that requires information for a simple PTR Record.

    Based on our conducted research, many spammers will typically sign up with a suspicious looking domain, wait a few days, submit a ticket asking for for PTR records to be set, then right afterwards proceed to send thousands of Viagra advertising spam emails. This is the pattern that we've been seeing. This customer raised our suspicions. We had reason to believe the above.

  • darkshiredarkshire Member
    edited March 2014

    @GreenValueHost said:
    This customer raised our suspicions.

    Innocent till PROVEN guilty my freind...

    nuff said.

  • MunMun Member

    @darkshire said:
    nuff said.

    This is not America this is the newly formed GVH-LET Empire, with out mighty leader Jon!

    Bow down @darkshire, to our almighty 100tb plans!

    Mun

    Thanked by 1darkshire
  • Mun said: This is not America this is the newly formed GVH-LET Empire, with out mighty leader Jon!

    to star wars music

    JON JON JON JON JON JON JON JON JON, JON JON JON JON JON JONNNYYYY JON

    Thanked by 1Dylan
  • PwnerPwner Member

    @GreenValueHost said:
    Based on our conducted research, many spammers will typically sign up with a suspicious looking domain, wait a few days, submit a ticket asking for for PTR records to be set, then right afterwards proceed to send thousands of Viagra advertising spam emails. This is the pattern that we've been seeing. This customer raised our suspicions. We had reason to believe the above.

    Who are you to define what is a suspicious looking domain? What if someone signed up with lemonparty.org? (NSFW don't check it unless you really want to) Would you just set the PTR records assuming that they are a new party or movement? You know how the saying goes. "To assume is to make an "ass" with "u" and "me".

  • this is quite a drama.. i prefer good customer support, than dirt cheap price though

  • MunMun Member

    @sirmbhe said:
    this is quite a drama.. i prefer good customer support, than dirt cheap price though

    Hey hey, they have 18... wait @GreenValueHost, how many techs do you have now, you should be up to close to 100 now?

    Munh

  • sirmbhesirmbhe Member
    edited March 2014

    @Mun said:

    And how old are those 100? lol..
    btw, i think that age does not really related to someone's maturity #justsaying :-D

  • Greenvalleyhost. Where the IO speed is so low they can offer unlimited transfer.

  • GunterGunter Member
    edited March 2014

    Someone want to link the source on Jon being 16?

    I keep hearing on end about it, is there any real significance to the age anyways?

  • @darknyan said:
    Someone want to link the source on Jon being 16?

    I keep hearing on end about it, is there any real significance to the age anyways?

    The fact that I'm 16 is public knowledge, however:

    1. I'm merely just a management team member here, I do not own GVH.
    2. The fact that I'm in school doesn't change the fact that we have techs online 24/7 to assist our clients. The other public GVH representative on LET is @ksubedi
  • I have over 230 years of experience in the hosting industry ... in dog years.

    Thanked by 1ztec
  • does age matter

    It does to those who do extensive research of who their host is, the mandatory cavity search would be illegal in some countries.

    FWIW I think GVH handles himself well for his age, or rather, lack of experience. It does raise a 'flag' with me but as long as the host is running relatively smoothly for me, doesn't matter.

    I come here for functional and cheap low end boxes, not to provide some kind of certification of who is fit and not fit to run a company (although those who do sometimes give a good indicator of who to avoid).

  • ztecztec Member

    @Tony20 said:

  • PwnerPwner Member
    edited March 2014

    Having a 16 year old in their workforce is impressive to me. But I, a 17 year old know how to respect other people. Regardless of their age, gender, race, you name it. I also know that business is business, and when a client wants to host an adult site, provided it is all okay legally and follows the ToS, I leave them alone to do what they need to do. As long as they don't violate any rules or get into legal trouble and continue paying for my services (on time), I leave them alone and provide support when it's needed.

    It doesn't take a rocket scientist to figure this out. Hell, I didn't need to be 17 to know this, I already knew to respect people at a way earlier age. It's called "good parenting".

    Thanked by 1tr1cky
  • tchentchen Member

    A lot of talk about business being business here. Please take this as a large dose of unwanted advice then. Read the ToS next time and watch for clauses about "Right of Refusal" and "Amendments to Terms of Service". I know you want respect and all that stuff, but you signed a contract. Moral obligations and what you 'think' the world should be regardless of what's written in the ToS you agreed to doesn't really jive in the world of business. You were well entitled to not sign up with said service.

Sign In or Register to comment.