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greenvaluehost.com already giving me a headache! - Page 3
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greenvaluehost.com already giving me a headache!

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Comments

  • MunMun Member

    but but but 100TBs!!!!!

    Also @GVh is that ipad still available :D

  • It doesn't talk well about a provider that changes TOS' arbitrarily on the run.

    PS: everyone stop blaming porn, porn is great. Period

    Thanked by 1darkshire
  • @GreenValueHost - if you are going to receive customer's identity documents then you MUST have a proper security procedure to handle that. That does NOT mean WHMCS.

    I can think of countless hosts who do this and then end up with the attachments directly left open and people's IDs get exposed.

    The ONLY time Yomura asks customer's for the ID is if there is a query over their payment, like a card registered in one location and customer from another. Then we'll ask for the card/ID to be scanned and sent to a secure mailbox. Once verification has taken place the email is deleted and the trash emptied. We do not retain this data beyond a simple review.

  • @mpkossen can you move this to the new GVH category that you're gonna create? Thanks :)

  • You get what you pay for...if you can't search and see how horrid a provider is then don't come running when you hit the fail wall which is @GreenValueHost

    Thanked by 2darkshire RLT
  • @MarkTurner said:
    GreenValueHost - if you are going to receive customer's identity documents then you MUST have a proper security procedure to handle that. That does NOT mean WHMCS.

    I can think of countless hosts who do this and then end up with the attachments directly left open and people's IDs get exposed.

    The ONLY time Yomura asks customer's for the ID is if there is a query over their payment, like a card registered in one location and customer from another. Then we'll ask for the card/ID to be scanned and sent to a secure mailbox. Once verification has taken place the email is deleted and the trash emptied. We do not retain this data beyond a simple review.

    Thanked by 1darkshire
  • Who in their right mind would trust a 16 year old with their confidential ID information aka @GreenValueHost CEO/ CFO/ COO or whatever he's calling himself these days.

    Thanked by 2Steve81 darkshire
  • MicrolinuxMicrolinux Member
    edited March 2014

    Declining a PTR, we have reached a new low in host laziness/clueless-ness.

    Thanked by 3Steve81 darkshire RLT
  • GVH is clearly too paranoid. Hosting providers SHOULD NOT BE IN THE BUSINESS OF SPYING/SNOOPING/QUESTIONING/INTERROGATING/DETERMINING/DIGGING into the NATURE OF BUSINESS OF THEIR CLIENTS. THEY ARE "PROVIDERS" they "PROVIDE" a service and if there are issues that come up then they RESOLVE THEM as per the TOS/AUP/ETC. This is all bologna and shame on GVH. I have hosting with 20 providers and I have not and will not do business with GVH because they are paranoid with their IP allocation policy. They think everyone who signs up wants to spam.

    Thanked by 1darkshire
  • I mean come on seriously do you have someone at the hosting department reviewing client websites to ensure they meet the standards for legal adult content? How about spying on the network traffic to ensure there is no abuse? Where does this all stop? Ridiculous. Put a stop to it all.

    Thanked by 1darkshire
  • I got this from GVH!

    As per our newest policy:

    Pornographic Content/Material

    As of March 25, 2014, clients hosting pornographic content/materials on our servers must provide us with a valid copy of government-issued identification and undergo extended manual fraud screening which may include phone verification. Failure to comply may result in the account in question hosting pornographic websites being suspended.

    Could you please provide us with an I.D?

    Kind Regards,

    Jon Nguyen - Operations Director
    Green Value Hosting, Inc.

  • Tony20Tony20 Member
    edited March 2014

    My reply:

    NO ways in hell I will EVER give you My personal ID...before I sign up to your service..
    "I clearly ask if you allow Adult website on your VPS"... (I got the email: I got copy of your TOS. and your QA where you said you allow Adult website! Your response was "YES" is was posted on your website that you allow adult website!...

    NOW you want to change Your TOS?? What the hell you think?? Do you think your are the ONLY hosting company on the INTERNET???

    Also I am going to make sure everybody On this PLANET know
    What you are doing to me and other... this is not the end your have Insulted me for NO reason at all! People need to be warn of company like your.

  • PwnerPwner Member

    Props to whoever bumped and brought this thread to my attention.
    http://lowendtalk.com/discussion/20631/an-apology-to-the-let-community-a-plead-for-forgiveness-and-a-start-of-a-new-beginning#latest

    Some apology he gave back in January. That apology was like putting lipstick on a pig. At the end of the day, it's still a pig.

  • @Pwner said:
    Props to whoever bumped and brought this thread to my attention.
    http://lowendtalk.com/discussion/20631/an-apology-to-the-let-community-a-plead-for-forgiveness-and-a-start-of-a-new-beginning#latest

    Some apology he gave back in January. That apology was like putting lipstick on a pig. At the end of the day, it's still a pig.

  • souensouen Member

    Time to move to another provider if current one doesn't deliver the desired service. Sounds borderline discriminatory to subject certain customers to fraud check without clear reason. If the provider cannot trust the customer to honour fair usage, then they are better off declining service in the first place. Waste of time for everyone involved that could have been avoided.

  • HC_RoHC_Ro Member
    edited March 2014

    Pwner said: Some apology he gave back in January. That apology was like putting lipstick on a pig. At the end of the day, it's still a pig.

    This is only one of many. I think the WebHostingTalk premium corporate members forum holds one of his famous apology threads too. One of them discussed suicide or something tragic, I forget. Regardless its the same cycle over and over.

    Tony20 said: NO ways in hell I will EVER give you My personal ID

    Unfortunately sometimes it is necessary. GVH (Jon) has ruined that trust for sure.

  • jvnadrjvnadr Member
    edited March 2014

    I think GVH/Jon could be temporalily banned from the opportunity to post offers in LET/LEB, as all of the providers that has bussiness tactics like that (let's say, a penalty of 1 month or so). Or, even, better, providers that do post offers here, should give admins full details: ID of the owner / CEO, proper bussiness papers, full details of the bussiness (valid address, phone number, number of employes and their AUP/TOS). So, there is a database of the providers that are alowed to post offers in LET/LEB with a minimum of safety fore the readers/members of this community. No other summer kiddy hosts, no other 16 years old bussinessmen with false advertisements.

    What do you people think?

  • jvnadr said: What do you people think?

    I think a fair degree of the negativity on these forums is orchestrated and any measures based on 'proof' is doomed to fail, particularly these recent GVH threads. It comes across like 'disgruntled customer and their skype friends' making it look like mass discontent. On the other hand, some hosts may 'deserve' it more than others.

    It's up to each individual to base their purchases on the information put in front of them.

    Personally I disagree with a host making a personal choice of whether they like your website content or not, it seems unprofessional. Ultimately they can host who they like though, but preferably state their own logic in their ToS before a customer parts with money. Same with reverse DNS, it's not a customer's 'right' to determine it, it's the owner of the IP space and who they choose to delegate it to. Giving the host a bad attitude doesn't help anyone, but to be fair there's a language barrier here too... but it does come across as attitude nonetheless.

    A lot of what's on here is just noise and luckily there's not too much of it.

    Thanked by 2ksubedi tchen
  • tchentchen Member

    @jvnadr said:
    What do you people think?

    Please don't feel the need to protect me from your own stupidity.

  • @tchen There's nothing to do with stupidity here. I just say that LET/LEB can have a rule to collect informations about the providers that do advertize here. If someone cannot prove that his bussiness is legitime and not just a 16 year old boy that rented a node, put 100's of vps there and dissapear, then, he shound not be able to post offers. That could be a protection for all the readers and members of the community and also a protection for all the firms here that making efford to be legitime and valid (with are the expenses they have to pay to do that).

  • @jvnadr said:
    I think GVH/Jon could be temporalily banned from the opportunity to post offers in LET/LEB, as all of the providers that has bussiness tactics like that (let's say, a penalty of 1 month or so). Or, even, better, providers that do post offers here, should give admins full details: ID of the owner / CEO, proper bussiness papers, full details of the bussiness (valid address, phone number, number of employes and their AUP/TOS). So, there is a database of the providers that are alowed to post offers in LET/LEB with a minimum of safety fore the readers/members of this community. No other summer kiddy hosts, no other 16 years old bussinessmen with false advertisements.

    What do you people think?

    i bet if that happens, there would not be a lot of hosts posting offers in let and it would die quickly. lowendtalk is a open forum, where people post stuff themselves, and its upto them to post what they want and up to people to make their choices wisely. its not some kind of moderated advertising portal

    Thanked by 1FrankZ
  • tchentchen Member

    @jvnadr said:
    tchen There's nothing to do with stupidity here. I just say that LET/LEB can have a rule to collect informations about the providers that do advertize here. If someone cannot prove that his bussiness is legitime and not just a 16 year old boy that rented a node, put 100's of vps there and dissapear, then, he shound not be able to post offers. That could be a protection for all the readers and members of the community and also a protection for all the firms here that making efford to be legitime and valid (with are the expenses they have to pay to do that).

    You should work on Wall Street with that precognitive ability of yours to predict the doom and bust of companies based only on their director roster. I hear they pay well, and afterall, someone has to protect the retirement nest eggs of those of us who can't be trusted to manage our own money.

    Thanked by 2FrankZ gattytto
  • @jvnadr said:
    tchen There's nothing to do with stupidity here. I just say that LET/LEB can have a rule to collect informations about the providers that do advertize here. If someone cannot prove that his bussiness is legitime and not just a 16 year old boy that rented a node, put 100's of vps there and dissapear, then, he shound not be able to post offers. That could be a protection for all the readers and members of the community and also a protection for all the firms here that making efford to be legitime and valid (with are the expenses they have to pay to do that).

    Would this really help though? Look at ShardHost as an example (although I do partially agree with the 16 yr old part)

  • laaevlaaev Member

    Is @Jack still working for GreenValueHost?

  • @CVPS_Adam said:
    Is Jack still working for GreenValueHost?

    He was...???

  • @jvnadr said:
    tchen There's nothing to do with stupidity here. I just say that LET/LEB can have a rule to collect informations about the providers that do advertize here. If someone cannot prove that his bussiness is legitime and not just a 16 year old boy that rented a node, put 100's of vps there and dissapear, then, he shound not be able to post offers. That could be a protection for all the readers and members of the community and also a protection for all the firms here that making efford to be legitime and valid (with are the expenses they have to pay to do that).

    For what it's worth: I've decided to give GVH the benefit of the doubt a while back. While I was skeptical, my server with them has been running just fine up to now. I'll be moving my personal blog there soon (just for a while, I plan to test other providers later).

    For every complaining customer, there's more than a dozen satisfied ones. The complaining ones are those that make the noise, the satisfied ones usually don't feel the need to share.

    There's a good reason we're not screening offers for LowEndBox too much and we'll stick to that. The same goes for LowEndTalk.

  • DroidzoneDroidzone Member
    edited March 2014

    mpkossen said: For every complaining customer, there's more than a dozen satisfied ones.

    I don't get the impression that it's an axiom. There most certainly are trusted providers out here who don't make the news. However that doesn't mean that the ones being complained about have a lot of satisfied customers.

    mpkossen said: The complaining ones are those that make the noise, the satisfied ones usually don't feel the need to share.

    Indeed, but maybe there aren't many satisfied customers in the case of this provider.

    Thanked by 2namhuy darkshire
  • NekkiNekki Veteran

    @joelgm said:
    Indeed, but maybe there aren't many satisfied customers in the case of this provider.

    Because they don't speak up like the dissatisfied ones do, so you don't know they're around.

    I bought a cheap yearly with them to see if they were actually as shit as everyone says and what do you know, they're not. Support isn't the best in my limited experience so far, but that's a critiscm I could throw at a lot of providers who post offers here.

    Thanked by 1mpkossen
  • Greenvalueclowns, keepin' it classy as always.

    Thanked by 1darkshire
  • netomxnetomx Moderator, Veteran

    If anyone's not wanting a let special #1, I can receive it in a transfer :)

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