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the route of HE.net is rubbish, so don't expect much
Good morning sirs, please MANGILLA-size my port. Order 9025544563
It seems fine for EU thankfully, 150ms is decent for west coast I think
Good morning sirs, please MANGILLA-size my port. Order 4461830827
Looks like my port has been upgraded.
I'm not a huge fan of PayPal's historic policies, in fact we didn't even allow them on our first small/VPS-facing offers here. However, a lot of people (rightfully) use them for protection and I don't blame them. Not too long ago they actually saved us as I think a decent sized 2nd hand hardware retailer here in the US is in the middle of quietly involucrating. After ~50 days of being promised a refund finally had to use the Paypal route.
It'll be something like this. I don't really want to keep a database, so something we can whitelist and forget.
That is part of the fun, besides genuinely recognizing the amount of effort it takes for raindog & the 10k+ crew to get there--many years of contributing and improving--it's also very useful to see exactly how many active accounts and how wide things can go. Kind of like a radionuclide scan but for LET. It helps shape what should be offered here versus targeted at other places to avoid having a lot of effort put in and getting a big whiff on a deal.
We've been pretty strict on the upgrades if the basic rules can't be followed. They'll probably just keep re-posting it thinking we didn't see it, but as long as you followed the steps and/or met the criteria a 1G port can be had.
While some of our routes are definitely better optimized for APAC traffic (mainly cogent, and I expect the *TT's when they light the port), they'll be pretty upset when they see these specials are almost certainly going to prefer the AS path with HE. HE indirectly serves as a relatively decent filter in that regard.
No, it was shared to hostloc/others within half an hour of the OP. I'm not against customers from those sites, still the majority are fine and if the services aren't what they need they can simply shoot over a ticket asking for a refund. It's the 10-20% that are belligerent, extremely entitled, or purposely ignoring and breaking all AUP/TOS which seem to make most providers blanket ban them. On a deal like this for $13.69/yr there isn't much wiggle room. Of course, our normal ticket load is quite low and someone genuinely needing help or just curious about services/hardware is welcome to open a ticket. We're not going to discriminate based on dollars, but some understanding between the difference of asking if we can vs demanding us to 'improve China Unicom' route goes a long way.
Yep. Despite some other hangups, HE's domestic (and EU) network/peering really are not bad at all. Specific to our location, HE is useful as the traffic can route east/north without bouncing off Seattle first which makes a big difference on certain North American and European connections. It's specifically China Unicom and another Chinese carrier--some sort of bottleneck wherever HE is handing off/peering with them.
Forgot to add: The idea here is to have some fun, offer up some pretty low priced deals, and make sure we give @raindog308 notification PTSD. I expect things specific to the yearly deals to stabilize further over the coming days as troublemakers are booted.
Is this out of stock now?
It says -69 available.
If it's out of stock, is there any chance it would get restocked?
to be fair a normal chargeback on a credit card would have worked as well
It would have, but it's a vendor we've done tens of thousands of dollars of business with over the course of almost 2 years. In fact, we normally just ACH/wire (and take the ~5% discount). For whatever reason, this one time I paid with Paypal as the order was a bit smaller and thankfully I did.
Ahh darn it, I missed out on this!
You haven't lost much. The network is totally shit. VPS has the worst uptime I have ever seen for these 2 days.
THANKS @raindog308! HERES TO ANOTHER 20K 🤓
THANKS @raindog308! HERES TO ANOTHER 20K 🤓
@Azenot Well you can happily get that refund! Did you ask for one?
No, thanks) I hope you will fix this problem) I was ready for temporary shit for this price.
If it's still continuing, you should open a ticket and have us look into it. Can't fix what we don't know.
The initial surge of orders was frankly too much for back-end and provisioning systems to handle and we ended up with some strange corruption/timeout issues leading into unknown bugs. That is why the second release of stock was tiered. All of the issues have been documented and reported upstream, but there are still a few straggler VMs that we've had to destroy and recreate to fix.
Otherwise, we have no actual network or infrastructure issues (and haven't) minus some abusers causing hiccups local to a hypervisor. If the network is shit because you're trying to send data through the great firewall to China Unicom or wherever, that probably won't be fixed and might as well refund.
I thought it was a global problem. I will open a ticket shortly.
No, I'm from East Europe.
My uptime statistic from HetrixTools
Definitely open a ticket then. No outages, but you might be one of the VMs that is affected and needs to be recreated.
THANKS @raindog308! HERES TO ANOTHER 20K 🤓
Thanks for the quick help with the network issue! Eric helped me solve this problem. My apologies for the message about the shit network.
Well, to be fair what you were experiencing was shit.
C'mon guys, I also have some networking issues, clean Debian 12 install, it just randomly dissapears from network. If it's a known thing, share the knowledge here, spare yourself from many tickets.
I'm not in a hurry, I intend to play with the VPS later this week, too busy right know with other stuff. And wouldn't want to overload your ticket queue at the moment anyway...
It's not a known thing. It's a newly found bug that affects a peculiar range of machines from when I first opened the floodgates. It's all theoretical at the moment, but the working theory is we inadvertently found a choke-point in the provisioning process which corrupted/partially corrupted qcow2 images and makes libvirt or qemu become unresponsive for bursts and affects multiple VMs on the same host. On our side, everything looks fine: hypervisor is good, network is good, your VMs are reporting as 'running'.
Don't worry about overloading ticket queue. It's there to be used. Right now the queue is 0 with everything responded or in-progress. Better to open it and give us time to work on it just in case.
THANKS @raindog308! HERES TO ANOTHER 20K 🤓
OK, boss, if you say so...
Then I'll immediately report you another billing related bug (which might cost you money).
And tend to this networking issue in the next few days, when I find some time. I'll try to debug that alone first, always a chance to learn something new, and open another ticket only if I fail.
But most people have credit cards, and it shouldn't be mjj that needs to be stopped but people who abuse vps
@crunchbits how about holding a separate buyers-only raffle for doubling the disk space?
THANKS @raindog308! HERES TO ANOTHER 20K 🤓
THANKS @raindog308! HERES TO ANOTHER 20K 🤓