NexusBytes: still no answer after 2 months for a support ticket
We will certainly stop using NexusBytes.
It looked promising at first, because the pricing was quite good, but the support ended up being absolutely awful.
We encountered several issues on different topics...
And now, it's been two months that I have opened a "high priority" support ticket, and still NO ANSWER despite having sent a dozen messages in this ticket to remind them to answer us.
Still no answer. After TWO whole months of waiting.
Nothing could ever explain/justify that.
I have no beef with the owner, who appears to be a cool guy, but being cool is not enough. He and his team are ghosts.
This is not professional in the slightest. And now we have to plan a new migration of all our servers to another, more professional, provider. This is a waste of precious time.