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★ VirMach ★ RYZEN ★ NVMe ★★ $8.88/YR- 384MB ★★ $21.85/YR- 2.5GB ★ Instant ★ Japan Pre-order ★ & More
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+1 month +1 month +1 month
all los angeles node lag some times every day, what's happened?????
can you fix it soon?
LAKVM2, LAKVM28, LAKVM30, LAKVM11, LA10GKVM3, LAKVM25, LAKVM33 look like they have packet loss and high latency as a result of abuse. This happened briefly and ended, once or twice depending on the server around 5AM to 7AM, for about 5 total minutes.
LAxxxx - No surprises, then.
(Impatiently awaiting NYC migration.)
When everything settles down, if the next stop is not Hong Kong, let us guess if it will be Singapore?
It started three days ago. There has never been such a large-scale packet loss before. Can it be avoided in the future?
We need to perform maintenance in this location and then I should be able to migrate you there. Still a possibility it can be corrected today though, I'll keep you updated.
Hi, @VirMach, my $3 migration request is still in the status of stuck for about 20 days... I don't know what happened and didn't get the refund up to now. Could you please help me have a check, thanks! And this is the link of this paid migration request: https://billing.virmach.com/viewticket.php?tid=594920&c=x2gDdZRn Hoping your reply and thanks again!
My node seems OK these days.
I think you replied to your ticket around the same time they were being processed and it kicked it out of the queue since last reply would have appeared within an hour or so and it was assumed to be a newer request.
Oh, sorry for that... It's my mistake. I think I shouldn't reply this ticket for being in hurry after seeing others got their refund... Thanks for your reply!
You've got my attention multiple times now. I think my quote can be dropped; Jeez!
@VirMach Hi, could you help me solve Ticket #392988, the vps that you actived for me has a wrong location. My order is tokyo , but now it is LA.
Okay, @Virmach, we've had a problem here.
My Tech. Support. NYC Migration Request has been merged with my Billing AMS Transfer ownership (to FrankZ). These are two entirely different VMs, in different locations and different requests, with Tickets created in different Depts.
Crikey, I thought getting rid of the AMS one to a deserving user, would reduce my stress!!
I don't want the Buffalo->NYC Metro ending up in Amsterdam, in FrankZ's hands.
@VirMach I've loved the ease of use but now that something actually went wrong, I'm totally down for 2 days and no response from 'priority' support. This is infuriating! Ticket #950702 NYCKVM7. says I'm up but I can't even ping it! help!
Seriously though, If VirMach inadvertently tries to transfer your Buffalo GoodnaturedOffbeat-VM to me I will not accept the transfer. So do not worry.
What if GoodnaturedOffbeat-VM ends up an orphan? :-O :-D
We never got to coding out allowing different departments, it ends up being complicated, so for now they all get merged and by default we just assume everyone is spamming tickets. It's an unfortunate side effect but we need it because everyone else is actually spamming tickets right now.
Merged tickets might end up getting mass replies/closures. I recommend closing your ticket, then create a billing ticket referencing the migration ticket to get a refund for it.
Good news is when you purchase your third migration... maybe it'll work.
Mein Gott, the mind boggles!
Three greenbacks is the least of my issues.
Time will tell.. Ticket #746993
.
Appropriately named, for me?
Because i use them for game speed,so very sensitivity, @VirMach please keep them well as possible,thx!！！
Any update about TYO storage?
Hello, @VirMach I didn't get the refund of my stuck paid migration, can I do the same operation to get the refund?
all los angeles node packet loss now again....
packet loss again all los angeles !!!!!!!!!!!!!!! please check router bad??
colocrossing-ic317205-las-b24.ip.twelve99-cust.net
Hello, please restart your router and try again. Thank you!
Ryzen topic and ColoCrossing in traceroute?
Seems like we've been duped!!!!!!!!!
[Emergency Maintenance] Your service in NYC, Tomorrow.
We apologize for the short notice.
Your service(s) on NYCB012, NYCB013, NYCB014, NYCB015 and NYCB018 will be undergoing hardware maintenance tomorrow between approximately 4PM-5PM EST (which is 1PM-2PM PST.) We will be reconfiguring some BIOS settings and adding in a replacement disk to fix some offline services that did not create properly on this node.
We do not expect any data loss, but it's always a good idea to back up your important data.
We will provide any further updates on the network status page. We apologize for any inconvenience.
// Edit: @VirMach please don't use relative time (eg.
tomorrow) in e-mails. Tuesdays. First I need to figure out what timezone it was sent and if tomorrow is Tuesday or Wednesday and then convert time to my local time.Also website broken ^.-
VirMach‘s router or superordinate was some problem,not mine.This is a very serious and bad problem!！
Hello, I understand that restarting your router did not fix the issue. Therefore, please try the following:
1. Try a different web browser
2. Disconnect and reconnect your Wifi
3. Check if you see the same issue using an ethernet cable instead of Wifi
4. Try to disable IPv4
Let me know the results!