Black Friday 2021 - NVMe and Storage deals - Deploy in 16 global locations (APAC/EU/US)

xingchenzhou

The order is unable to pay

coolgoole

@default said:
@Emil & @hosthatch

1. Do you plan on discontinuing the old SolusVM services in future?
2. Is there a plan to delete customer data in future if not upgraded?
3. Will upgrading be enforced to the new cloud platform?
4. Will customers have to pay more in order to continue using their services as they are?

I also care about this
I happen to have the transaction expired, I am renewing the contract and upgrading, or repurchasing.
How do I transfer the data if I buy a new machine?

tetech

@coolgoole said:

@Emil said:
Sorry for the rough start, our database went a bit sad when everyone rushed to log in (to two different panels) and place orders.

@webcraft said:
Old hardware in new panel?

Yes, but you wont be able to use any of the new features without reinstalling it first. In the reinstallation process we will automatically migrate you from SolusVM to Raven, but you will still be on the same hardware.

Reinstall, what about the data?

Reinstall implies that the data is erased and must be reinstalled.

TeoM

@coolgoole said:

@Emil said:
Sorry for the rough start, our database went a bit sad when everyone rushed to log in (to two different panels) and place orders.

@webcraft said:
Old hardware in new panel?

Yes, but you wont be able to use any of the new features without reinstalling it first. In the reinstallation process we will automatically migrate you from SolusVM to Raven, but you will still be on the same hardware.

Reinstall, what about the data?

Gone

zappata

The small one has to be payed for 2 years.

xingchenzhou

Oh,HH is adjusting their order in real time

Emil

@Axel said:
what's wrong with Storage #4? it gives a blank page after selecting the server location.

Sorry about that, fixed now.

@default said:
@Emil & @hosthatch

1. Do you plan on discontinuing the old SolusVM services in future?
2. Is there a plan to delete customer data in future if not upgraded?
3. Will upgrading be enforced to the new cloud platform?
4. Will customers have to pay more in order to continue using their services as they are?

1. Yes, we won't continue to setup servers on SolusVM. If you mean plans based on E5 v2 hardware, then we might do some LET deals with them but the regular plans will all be refreshed.

2. We never cancel existing servers if that's what you mean. The E5 v2 hardware will remain online. If we need to migrate it to newer hardware to save on power in some racks, we will. But we will never cancel your old plan or change its pricing.

3. Everyone will be "forced" to manage their server in the new panel, but they will never be forced to reinstall it away from SolusVM. There is no downside in using the new panel for your old server, it will have the same features as the current one but will be nicer and faster to use.

4. No, see #2

@webcraft said:
I could life with less storage but RAM is crucial because the last offers were RAM orientated and so are my apps I run on these machines.

There is a 16 GB RAM plan now that costs $115 per year. We can also stack any of the plans together (also mix and match).

We cannot do any magic on the hardware pricing. Our costs for RAM on these plans vs the old is almost 3x and CPU something like 6-7x.

I think even with the changes we are still providing the more resources per $ for KVM/NVMe VMs, and we're doing it in 16 locations with no limitations except lower BW in APAC.

And as mentioned above we are not changing anything for existing servers and you're welcome to stay on our older servers if those plans suits you better, we are not forcing anyone to migrate.

DP

Does anyone have issues paying their invoice(s) with PayPal?

Limpan

@DP said:
Does anyone have issues paying their invoice(s) with PayPal?

Worked great here with PayPal. Two different orders.

ItsYeLizard

Not 200% ?

Black Friday 2021 - Compute #4
4 AMD EPYC Milan cores (100% dedicated, burstable up to 400%)
16 GB DDR4 RAM
100 GB NVMe Storage
20 TB bandwidth (4 TB in HKG, SGP, TOK, SYD)
(+ 4 GB RAM, 2x bandwidth when paying for two years)

Decicus

@DP said:
Does anyone have issues paying their invoice(s) with PayPal?

I also had no issues paying mine with PayPal

fireflyzhu

any glasslooking for Tokyo and SG data centers?

Emil

@ItsYeLizard said:
Not 200% ?

Black Friday 2021 - Compute #4
4 AMD EPYC Milan cores (100% dedicated, burstable up to 400%)
16 GB DDR4 RAM
100 GB NVMe Storage
20 TB bandwidth (4 TB in HKG, SGP, TOK, SYD)
(+ 4 GB RAM, 2x bandwidth when paying for two years)

Indeed it's 200%, fixed now. Thanks.

Archie

@Emil said:

@ItsYeLizard said:
Not 200% ?

Black Friday 2021 - Compute #4
4 AMD EPYC Milan cores (100% dedicated, burstable up to 400%)
16 GB DDR4 RAM
100 GB NVMe Storage
20 TB bandwidth (4 TB in HKG, SGP, TOK, SYD)
(+ 4 GB RAM, 2x bandwidth when paying for two years)

Indeed it's 200%, fixed now. Thanks.

looking glass for ams is broken

nobizzle

Opened a ticket considering the storage deals. The deals are super as always. #647267 thanks!

hfdem

I ran into a problem with the panel ordering before. Then I topped up the balance of $295 and sent a ticket to order 10T storage Los Angeles.
Is this okay?

Emil

@Archie said:
looking glass for ams is broken

That's fixed already but need a few minutes for DNS propagation. 83.138.53.15 if you don't want to wait

hfdem

@hfdem said:
I ran into a problem with the panel ordering before. Then I topped up the balance of $295 and sent a ticket to order 10T storage Los Angeles.
Is this okay?

ticket #179059

snevsky

Hi! Why Compute #1 can only be paid for two years?

hkhan03

Compute #1 is auto-selected Biennially. Couldn't changed to Annually.

zappata

Same here

hosthatch

The first NVMe plan can only be bought for 2 years for now.

blackeye

1 CPU core (12.5% dedicated, burstable up to 100%)
2 GB RAM
15 GB NVMe storage
2 TB bandwidth (500GB in APAC)
$17 per year

Can buy 1 years ? Because in the order page auto 2 years

dosai

@hosthatch said:
The first NVMe plan can only be bought for 2 years for now.

Hi, any possibility for storage deals in sg?

webcraft

It says Whoops, there appears to be errors.. everytime with a red circle.

Emil

@webcraft said:
It says Whoops, there appears to be errors.. everytime with a red circle.

When ordering? Which plan and at what step? Please feel free to take a screenshot and submit a ticket. Thanks.

FrankZ

@snevsky said:
Hi! Why Compute #1 can only be paid for two years?

Maybe that is why it keeps giving me the error "Whoops there appears to be an error" when I hit the Purchase order button. I selected 1 year and it shows "TOTAL TO PAY $17"

kzed

@hosthatch do you have looking glass or test ip for JP location?

Samidare

@webcraft said:
It says Whoops, there appears to be errors.. everytime with a red circle.

@Decicus said: There's a bug with the auto-selected billing cycle. Just switch from annual to biannual, then back to annual. Should work

tried it?

Emil

@FrankZ said:

@snevsky said:
Hi! Why Compute #1 can only be paid for two years?

Maybe that is why it keeps giving me the error "Whoops there apears to be an error" when I hit the Purchase order button. I selected 1 year and it shows "TOTAL TO PAY $17"

That makes sense yeah. As mentioned above it's only available for 2year. You might have had 1 yr in your cache. (We just cleared the cache on our end).