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cociu - hostsolutions.ro - NETSILVANIA | Move your services!
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Wow.......realy.....
Yes, with the mentioned conditions.
Despite this being a somewhat competitive industry, providers within the community here do help out other providers, either by sharing knowledge or even provide pointers or guidance.
@thedp
Read the post from the last 3 years.....
6 months to make a Wish!
There's no "biggest" and there is no "best", at least here, it's subjective.
There's no "false" supporters.
If you're providing good or quality products and services, they will speak for themselves and your customers/supporters will echo.
I wonder if the UPS came from Wish
Bloody hell, you creepy serial basher, don't you have a bathroom? Because that's where civilized people take a dump.
AFAIK you are not a customer of @cociu, yet you took and take a dump in pretty much every thread of or about cociu.
Yes, cociu's behaviour is terrible and totally unacceptable - but so is yours. Your disgusting personal crusade leads me to believe that your operation doesn't have any quality worth mentioning because otherwise you wouldn't need to base your marketing on slandering other providers.
@jsg there is an error in your signature, let me fix that for you:
"The problem with democracy LET is that by definition > 85% of the voters users are not particularly intelligent."
One question:
If your provider offers a backup service that they charge extra for but then cannot deliver on - is that a scam? That's the second most annoying part for me.
Aside from another week without a reply to my recreated ticket. Supposedly refunds were given and vpses were recreated, but I don't even have a reply.
It will be a scam if the intention was to not fulfill the contract between you and the provider (you pay, the provider delivers the promised services). If the backup service was promised and is in fact not there, I think this should be considered a scam. The provider did not put effort into delivering you what was promised after all.
Things can go wrong (you don't pay or the provider doesn't deliver). In such cases both parties should give each other an opportunity to fix the problem. Most providers will give you a few days, maybe a week to fix payment problems, which means it is reasonable to give a provider a few days, maybe a week to fix delivery of the promised services. After that the contract can be considered void and a refund should be issued and ultimately you have the right to claim / chargeback if no refund has been issued after a reasonable time.
IMHO more than a reasonable time has passed in this case, especially considering the lack of communication, which I would consider as unforgivable given the size and impact of the problem. Things might be more forgivable with a proper explanation and clear planned actions to fix the problem and to prevent it from happening again in the future. I don't see that there. Everybody is just wondering on which Monday the next thing will happen.
The most surprising is that quite some people seem to consider this incident as normal.
"Quality: ... defined as being suitable for its intended (fitness for purpose) while satisfying customer expectations"
https://en.wikipedia.org/wiki/Quality_(business)
Apparently customers of HostShite are easily satisfied, even with a non working service and without an expectation if it is ever going to work properly again. Maybe the sisters alone are good enough?
Normal to have some downtime? Absolutely!
The length and lack of communication absolutely not normal.
That does not mean it cannot be forgiven given the price and the "compensation" (if it were to arrive) as well as if there are signs the things will improve.
Since none of the mitigating factors is here, it is unforgivable.
He might refund, restore some services, even be back as a provider but nobody will ever forgive this incident, not even in 10 years of flawless service.
Downtime is covered in "things can go wrong". Services should be restored within a reasonable time, depending a bit on what you paid. Beyond that, the service just isn't delivered as promised and the contract is being violated. Continuing invoicing while there is a huge incident is in my opinion pretty indecent and rather unforgivable. So, I am still surprised.
I am not surprised, things are on autopilot so anything can happen.
If you are in a car (VPS/storage service) on auto pilot (invoicing) and the car is driving towards a tree (huge incident), would you consider this as acceptable too? I guess you would as "Extremist conservative user", now shoot ;-)
We are not using WHMCS so i can't really tell but: changing billing cycle for 3000 affected customers (if that is the real exact number) is extremely labour intensive with no automation or skill to manipulate DB.
Now don't get this wrong, i am not defending Cociu in any way...
Ah, another TL:DR user.
Maybe it is the TL ...
TL;DR of this week (refunds/new deploys were supposed to starts on Monday)
WednesdayAnnouncement page was silently edited withUpdate : today 23.06.2021 we have process 87 refunds to our affecred clients and we have recreate 50 vps. We will continue to recreate and refund our clients until all this mess will be done. Really sorry for inconvenience.(Friday evening: No one came here to claim/confirm that they got anything and/or theirs server was re-deployed).
whois 193.148.68.0/22still shows Marius Borta as owner.If you still can - chargeback paypal/bank/creditcard - w/e.
It's possible what he meant is 50 more servers have to be recreated. ie. they got involucrated his week also lol. And thus also needs to issue 87 more refunds.
Sorry to say but no machine or system can compute what he means, ever.
I wonder what happened to that
Translation: to disable him = to involucrate
Seems like traffic goes via cable again, switched off the IPoAc
Hostsolutions more like We Got No Solution
You mean Host Illusions? ;-)
Imaginary refunds and recreated servers.
so he un-involucrated access to his OLX.ro account (he claimed before some problems with access)
this special kind of very sophisticated financial manoeuvre (selling IP range to himself) was probably tax optimization and clearing spam status in one operation. excellent move
Involuntarily involucrated inventory
Just use a socks5 proxy or VPN. They're cheap or free.
Also, the Canadian equivalent of Host Solutions is Cloud at Cost. They just do more CPU cores and less storage. But if you bought up servers in the first years at 70-90% off, you'd be in the hundreds of GB's.
The uptime and data reliability are garbage like HS, but CAC has a scripting feature so a server can be reinstalled to your torrenting/syncing/serving in an hour or less.
I don't think so. Feed the script list of affected accounts, IPs or emails, find individual services based on that and perform X action. Shouldn't be too hard.