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DeluxHost.net | VPS Restock | Improved Storage Servers! | Z / T / Q | Highly DDoS Protected | NL

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Comments

  • DK87DK87 Member

    i must say that DE location keeps suffering with network problems...
    interesting - its global location problem or here some exact nodes affected?

       Speedtest by Ookla

      Server: GSL Networks - Frankfurt (id: 50771)
         ISP: Deluxhost
Idle Latency:     2.20 ms   (jitter: 1.99ms, low: 1.28ms, high: 4.99ms)
    Download:    68.64 Mbps (data used: 75.7 MB)
                270.45 ms   (jitter: 66.76ms, low: 1.88ms, high: 2321.54ms)
      Upload:   185.27 Mbps (data used: 317.1 MB)
                166.79 ms   (jitter: 52.19ms, low: 1.50ms, high: 1220.36ms)
 Packet Loss:     0.0%
    Thanked by 1Starnberg
  • giraygiray Member

    Order #21972 +1 vCPU

  • zGatozGato Member
    edited October 17

    @DK87 said:
    i must say that DE location keeps suffering with network problems...
    interesting - its global location problem or here some exact nodes affected?

       Speedtest by Ookla

      Server: GSL Networks - Frankfurt (id: 50771)
         ISP: Deluxhost
Idle Latency:     2.20 ms   (jitter: 1.99ms, low: 1.28ms, high: 4.99ms)
    Download:    68.64 Mbps (data used: 75.7 MB)
                270.45 ms   (jitter: 66.76ms, low: 1.88ms, high: 2321.54ms)
      Upload:   185.27 Mbps (data used: 317.1 MB)
                166.79 ms   (jitter: 52.19ms, low: 1.50ms, high: 1220.36ms)
 Packet Loss:     0.0%

    just the usual deal

    24h:

    Thanked by 3Starnberg DK87 tzuli
  • krawed21krawed21 Member

    @DeluxHost said:

    @NotFoundException said:

    @Scioner said: Don't even try. Difference between server's ID is a fact. Difference between those numbers and unhappy clients there is a fact as well.

    How the fuck do you even want to measure any of that without knowing any other statistic? I for example have 23 active services and cancelled a bunch more, would I count as 23 active clients?

    It's just stupid to assume anything here and rather you should look at the reviews posted. @DeluxHost is not a host you should use for production. If you are lucky and land on a good node, lucky you, use that VM for something that needs more power, like I use a better Ryzen VM for a budget Minecraft server. Do I expect it to run 24/7, hell nah, can I still run ATM 10, sure, whatever, lucky me, I guess.

    Don't get me wrong, I do appreciate using @DeluxHost offers very much as I understand their purpose for now and I did already help myself for them to get better, but I would not in any way just assume that @DeluxHost's statements are 100% correct all the time. They do have huge problems (especially regarding storage), it's up to you, individually if you are willing to try and hit or you simly ignore the offers.

    They provide a good value, if you look for a non critical services that need to be up 24/7 and must have all performance available to them 24/7.

    Many simply have completely out-of-scale expectations for what these cheap VPSs should be used for, the reality is this.

    But despite this, we continue to help all customers and where possible I also move them to really good nodes that would usually not be reserved for offers.

    We have problems, certainly, but that doesn't take away our dedication to solving them and doing what we can.

    You make it sound as if you only have issues with promotional offers.

    You may not believe it, but there are plenty of providers offering prices similar to yours while delivering much better stability. Why not discontinue the promotional plans and focus on customers who pay full price instead?

    And what’s the point of giving away freebies like an extra CPU core or additional RAM? Just to make the overselling on your nodes even worse?

  • DuyenDuyen Member

    Hello @DeluxHost,

    Order #21879
    +1 vCore

    Also, regarding my support ticket #TMV3MU1ZN8LN1:

    Matteo explicitly offered 3 additional months of free service as compensation for the prolonged VPS issues.

    However, my billing panel still shows October 10, 2027 as the next payment date, with no extension applied.

    Could you please apply the promised 3-month extension and update my next payment date to January 10, 2028?

    Thank you!

  • samoyed24samoyed24 Member

    @DeluxHost
    Please check ticket #TMVBSZEY0FO1C, this vps is experiencing severe network problem and is pratically unusable.
    I opened the ticket yesterday but haven't received any response so far. I'd appreciate it if someone could take a look.

  • shoislamshoislam Member

    Hi @DeluxHost,

    I’m the developer of Aniraku, an open-source anime streaming platform (GitHub: https://github.com/Aniraku).

    I’m currently looking for longer-term sponsorship / support to keep the backend running. The project is free, ad-free, and community-driven.

    Would you be open to discussing any form of sponsorship or discounted support for the project?
    I’m happy to give full credit and mention DeluxHost on the GitHub, website,App and social media.

    Thanks for your time.

    Best regards,
    shoislam

  • jorohe6515jorohe6515 Member

    Will there be a reboot due to PwnEscape patch of your nodes soon?

  • DeluxHostDeluxHost Member, Patron Provider

    @jorohe6515 said:
    Will there be a reboot due to PwnEscape patch of your nodes soon?

    yes, i'm sending an email right now about this

  • Gabri_91Gabri_91 Member

    @DeluxHost said:

    @jorohe6515 said:
    Will there be a reboot due to PwnEscape patch of your nodes soon?

    yes, i'm sending an email right now about this

    Received the mail with notice of maintenance start at October 18, 2026, at 15:00 CEST (UTC+2) and VPS have rebooted immediately after having received the email, at 13:50 CEST :|

    Thanked by 1monsoon73
  • monsoon73monsoon73 Member

    @Gabri_91 said:

    @DeluxHost said:

    @jorohe6515 said:
    Will there be a reboot due to PwnEscape patch of your nodes soon?

    yes, i'm sending an email right now about this

    Received the mail with notice of maintenance start at October 18, 2026, at 15:00 CEST (UTC+2) and VPS have rebooted immediately after having received the email, at 13:50 CEST :|

    Lol, same here. Clocks are hard.

  • DeluxHostDeluxHost Member, Patron Provider
    edited October 18

    @Gabri_91 said:

    @DeluxHost said:

    @jorohe6515 said:
    Will there be a reboot due to PwnEscape patch of your nodes soon?

    yes, i'm sending an email right now about this

    Received the mail with notice of maintenance start at October 18, 2026, at 15:00 CEST (UTC+2) and VPS have rebooted immediately after having received the email, at 13:50 CEST :|

    I saw, probably a mistake, that some people have the right time while others have to check an hour later.

    At first we wanted to do it at 3pm, but then due to the urgency we brought it forward.

    But it remains that it had to be done, so that's okay too

    Thanked by 2monsoon73 ettila
  • vasechkavasechka Member

    @DeluxHost said: yes, i'm sending an email right now about this

    2 hours notice when everyone knew about vulnerability for days? More advance notification would have been good, but who cares, right, when VPS not working properly anyway.

    Thanked by 1nibaba
  • nibabanibaba Member

    @DeluxHost said:

    @Gabri_91 said:

    @DeluxHost said:

    @jorohe6515 said:
    Will there be a reboot due to PwnEscape patch of your nodes soon?

    yes, i'm sending an email right now about this

    Received the mail with notice of maintenance start at October 18, 2026, at 15:00 CEST (UTC+2) and VPS have rebooted immediately after having received the email, at 13:50 CEST :|

    I saw, probably a mistake, that some people have the right time while others have to check an hour later.

    At first we wanted to do it at 3pm, but then due to the urgency we brought it forward.

    But it remains that it had to be done, so that's okay too

    Due to the urgency, LOL, do you know when this vulnerability was found?

  • demon_dademon_da Member

    I've been SCAMED by these guys.
    After a month of contacting their support and posting here, here and here and denying and false promises from them I'm back here again warning others about dealing with them.
    I know it was a cheap service but it doesn't give them any right to scam people.
    Just look how crappy their service is !
    After a month of providing their support evidence and technical details they mocking me and say the problem is from my side! Stupid aholes. Just mtr/ping the IP and see it yourself:
    https://check-host.net/check-ping?host=185.205.194.83

  • DeluxHostDeluxHost Member, Patron Provider

    @demon_da said:
    I've been SCAMED by these guys.
    After a month of contacting their support and posting here, here and here and denying and false promises from them I'm back here again warning others about dealing with them.
    I know it was a cheap service but it doesn't give them any right to scam people.
    Just look how crappy their service is !
    After a month of providing their support evidence and technical details they mocking me and say the problem is from my side! Stupid aholes. Just mtr/ping the IP and see it yourself:
    https://check-host.net/check-ping?host=185.205.194.83

    Your server is working, I checked it, enough with this nonsense story

  • DeluxHostDeluxHost Member, Patron Provider

    @nibaba said:

    @DeluxHost said:

    @Gabri_91 said:

    @DeluxHost said:

    @jorohe6515 said:
    Will there be a reboot due to PwnEscape patch of your nodes soon?

    yes, i'm sending an email right now about this

    Received the mail with notice of maintenance start at October 18, 2026, at 15:00 CEST (UTC+2) and VPS have rebooted immediately after having received the email, at 13:50 CEST :|

    I saw, probably a mistake, that some people have the right time while others have to check an hour later.

    At first we wanted to do it at 3pm, but then due to the urgency we brought it forward.

    But it remains that it had to be done, so that's okay too

    Due to the urgency, LOL, do you know when this vulnerability was found?

    Probably because there are reasons that pushed us to refine everything

  • mjjlongmjjlong Member

    Order #8100
    +1 GB RAM
    thank you

  • MrOnizukaMrOnizuka Member

    @DeluxHost Please repsond to ticket #TMV45E0XR1P8D i am waiting more than a week. Thank's

  • pdeliapdelia Member
    edited October 18

    @krawed21 said:
    You may not believe it, but there are plenty of providers offering prices similar to yours while delivering much better stability.

    Can you share here (or dm me) some of your findings? The closest thing to deluxehost prices is chunkserve which is more or less same or worse concerning support.

  • ElmerHeringElmerHering Member

    no response for 4+ days:

    high io latency while vm is idle

    TMV8EN8GTQPJG · opened 14/10/2026

  • samoyed24samoyed24 Member

    @DeluxHost

    Could you please check ticket #TMVBSZEY0FO1C?

    There has been absolutely no response for more than 50 hours.

    Ping to the default gateway:

    root@srv22063:~# ping ***
    PING *** (***) 56 data bytes
    64 bytes from ***: icmp_seq=1 ttl=64 time=1.98 ms
    64 bytes from ***: icmp_seq=4 ttl=64 time=309 ms
    64 bytes from ***: icmp_seq=5 ttl=64 time=199 ms
    64 bytes from ***: icmp_seq=6 ttl=64 time=208 ms
    64 bytes from ***: icmp_seq=7 ttl=64 time=22.8 ms
    64 bytes from ***: icmp_seq=8 ttl=64 time=141 ms
    64 bytes from ***: icmp_seq=9 ttl=64 time=9.55 ms
    64 bytes from ***: icmp_seq=10 ttl=64 time=114 ms

    --- *** ping statistics ---
    42 packets transmitted, 26 received, 38.0952% packet loss, time 41362ms
    rtt min/avg/max/mdev = 1.331/194.739/833.046/203.675 ms

    Even the directly connected default gateway is showing severe packet loss and latency spikes.

    It has now been more than 50 hours with no technical response and no update regarding my refund request.

    This level of support is unacceptable. Please check the ticket and provide an update.

  • ettilaettila Member

    Ticket #TMVB94M13Y2KK - no reply for 3 days
    Ticket #TMV9N6MTHV8GN - no reply for 4 days

    Severe I/O problem. Latency over 7 minutes (!) average I/O delay on the selected intervals, 1.4 kB/s write throughput.

  • krawed21krawed21 Member

    @pdelia said:

    @krawed21 said:
    You may not believe it, but there are plenty of providers offering prices similar to yours while delivering much better stability.

    Can you share here (or dm me) some of your findings? The closest thing to deluxehost prices is chunkserve which is more or less same or worse concerning support.

    Just to clarify, by “the same price as yours,” I meant regular prices, not promotional prices.

    I’ve sent you the names of the providers I use via private messages

  • regmailregmail Member

    @krawed21 said:

    @pdelia said:

    @krawed21 said:
    You may not believe it, but there are plenty of providers offering prices similar to yours while delivering much better stability.

    Can you share here (or dm me) some of your findings? The closest thing to deluxehost prices is chunkserve which is more or less same or worse concerning support.

    Just to clarify, by “the same price as yours,” I meant regular prices, not promotional prices.

    I’ve sent you the names of the providers I use via private messages

    Hi! Would you mind sharing the names of those providers with me as well, preferably via private message? I'm also looking for affordable VPS providers with good stability and reliable support, so I would really appreciate your recommendations.

    Thank you in advance!

  • stufentlystufently Member

    wtf we fully lost connectivity to hetzner and ovh

  • POMAHPOMAH Member

    TMVFVOOMQL0PJ

    Please

  • stufentlystufently Member

    wtf not available google and gmail from all servers

  • POMAHPOMAH Member

    @DeluxHost

    Please Fix the IPv4 Connectivity Issue ASAP!

    Many users are experiencing IPv4 connectivity issues, while IPv6 works normally. Some destinations, including Google and Telegram, are timing out.

    This appears to be a broader network issue, not an isolated case. Please investigate and fix it as soon as possible!

  • DK87DK87 Member
    edited October 20

    can confirm multiple routing/connection issues between NL instances and widespread network resources such as cloudflare networks, github, google.

    addition: part of CF ipv4 available. github party available too.

    google ipv4 unreachable.
    abuseipdb resources/api unreachable.
    linkedin resources unreachable.
    telegram api/application unreachable.
    censys resources unreachable.

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