Hetzner Online chitchat

onidel · April 4

@Hetzner_OL we can't reach you in Singpore via IPv6, looks like because you do not have the return path.

$ mtr -r -c 100 2401:a4a0:2:f1::1
Start: 2026-04-04T01:07:49+0000
HOST: hetzner04.ring.nlnog.net    Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- fe80::1                    0.0%   100    2.5   2.3   1.6   2.9   0.2
  2.|-- 103139.your-cloud.host     0.0%   100    0.3   0.3   0.2   0.7   0.1
  3.|-- 2a01:4ff:200:c001::501     0.0%   100    1.1   3.9   0.8  91.3  12.7
  4.|-- spine2.cloud1.sin.hetzner  3.0%   100    1.1   8.5   0.9  91.6  18.8
  5.|-- 2a01:4ff:201::d           94.0%   100    0.6   7.7   0.6  42.1  16.8

are you able to take a look?

Hetzner_OL · April 20

Hi there @onidel - I am very sorry for the late response. I have been out of the office the last few weeks. If you ever think that there is a networking issue on our end, please document it as best as you can and report it to our team using a support ticket on your account. --Katie

onidel · April 20

@Hetzner_OL said:
Hi there @onidel - I am very sorry for the late response. I have been out of the office the last few weeks. If you ever think that there is a networking issue on our end, please document it as best as you can and report it to our team using a support ticket on your account. --Katie

I do not have any services with you and prefer not to open an account just for this. I have submitted all the debug details to [email protected] but they rejected to have a look and asked me to open a ticket from my account as well. Ticket #2026040403006453 if it helps.

Let me know if you need any further information from my end.

bokuyaba · April 21

Hetzner EX131😱😱😱

Outdoor · April 21

Any planned promotion for free setup at i5 servers?

Regards

Hetzner_OL · April 21

@onidel said: I do not have any services with you and prefer not to open an account just for this

If you are not an active customer and you need to reach our support team for some reason, you can also write to [email protected]. If you do that, please clearly state that you are not a customer and do not have an account, so you cannot create a normal support request. Our team will do their best to help you.
My colleague told me that you wrote to our team on April 7. Do you still need assistance with this issue? --Katie

rick2610 · April 21

Just got the newsletter for the new ex131

The new Dedicated Server EX131 delivers impressive performance and features a modern hardware architecture. At the heart of the server is the new Intel® Xeon® Gold 6731P “Granite Rapids” CPU with 32 cores, giving the server 70% more performance compared to the previous model. This makes the EX131 ideally suited for demanding scenarios such as high-performance databases, virtualization, and complex workloads.

The model is available in three variants, allowing the EX131 to be optimally adapted to different requirements and budgets. From the powerful entry-level configuration (EX131-S) to the fully equipped high-performance variant (EX131-L), every model offers the same modern platform based on the Intel® Xeon® “Granite Rapids” architecture with flexibly scalable resources depending on the use case.

Even the EX131-S configuration impresses with 128 GB of DDR5 RDIMM memory and two 1.92 TB 5th-generation NVMe SSDs. These ensure extremely fast access times and low latency. The EX131 is also the first server in the portfolio to feature Gen5 NVMe SSDs, setting new standards in the storage sector. The EX131-L variant offers maximum flexibility with 256 GB of DDR5 RDIMM memory and four 7.68 TB NVMe SSDs (Gen5).

The EX131 is available starting at € 560,70 / $ 661,90 per month (€ 0,8985 / $ 1,0607 per hour), including an IPv4 address. Additionally, there is a one-time setup fee of € 559,00 / $ 660,00.

Not really lowend anymore. I miss the old PX line, where you got enterprise hardware for 70 euros.

rick2610 · April 21

So the cheapest server with ECC memory and enterprise NVME is now 148 EUR (ex63, FSN and no auction server).

Hetzner_OL · April 22

@Outdoor said:
Any planned promotion for free setup at i5 servers?

As a general rule of thumb, we don't publish information about future sales -- when they will be and what will be included in them. We only announce sales once they take effect. --Katie

Advicerxyz · April 29

@Hetzner_OL said:

@Outdoor said:
Any planned promotion for free setup at i5 servers?

As a general rule of thumb, we don't publish information about future sales -- when they will be and what will be included in them. We only announce sales once they take effect. --Katie

Dear Katie
The new EX131 series is very powerful, but its pricing (starting around €550–€660 per month) puts it out of reach for many customers. Most users who previously chose models like the older EX130 or PX series are looking for more budget-friendly dedicated servers with Xeon CPUs, ECC RAM, and NVMe storage, without needing the latest high-end Granite Rapids performance.
We would greatly appreciate it if you could consider adding alternative / entry-level models to the EX lineup (or revive a refreshed PX-style series) that offer:

Intel Xeon CPUs (previous or current scalable generations)
ECC DDR5/4 memory
Multiple NVMe drives
Solid performance at a more accessible price point (ideally under €200/month)

Many small businesses, developers, homelab enthusiasts, and self-hosters simply do not have the budget for a €550+ server, nor do they always need the top-tier core counts and features of the new EX131. More variety in the portfolio would help serve a wider range of customers and workloads.
Hopefully you can forward it for consideration.

totally_not_banned · April 29

@Advicerxyz said:

@Hetzner_OL said:

@Outdoor said:
Any planned promotion for free setup at i5 servers?

As a general rule of thumb, we don't publish information about future sales -- when they will be and what will be included in them. We only announce sales once they take effect. --Katie

Dear Katie
The new EX131 series is very powerful, but its pricing (starting around €550–€660 per month) puts it out of reach for many customers. Most users who previously chose models like the older EX130 or PX series are looking for more budget-friendly dedicated servers with Xeon CPUs, ECC RAM, and NVMe storage, without needing the latest high-end Granite Rapids performance.
We would greatly appreciate it if you could consider adding alternative / entry-level models to the EX lineup (or revive a refreshed PX-style series) that offer:

Intel Xeon CPUs (previous or current scalable generations)
ECC DDR5/4 memory
Multiple NVMe drives
Solid performance at a more accessible price point (ideally under €200/month)

Many small businesses, developers, homelab enthusiasts, and self-hosters simply do not have the budget for a €550+ server, nor do they always need the top-tier core counts and features of the new EX131. More variety in the portfolio would help serve a wider range of customers and workloads.
Hopefully you can forward it for consideration.

It is time to move on my friend. Hetzner doesn't want the budget crowd anymore. Just look at the server auction... An i7-6600 at ~47€/m. The stoneage E3 i am still holding on to in about the same performance range would be even more expensive these days (i am paying ~28€/m and that is after all the price increases over the last couple years).

There also seems to be practically no discount for getting a server located in FI due to lower electricity costs anymore. Its sad but the times where Hetzner used to be like the massive price/performance wonder are very much over.