A TOS DISPUTE with hostbrr, need help!

detavern · May 16

@tof said:

@detavern said:

@labze said:

@emperor said:
IMHO just delete the account and refund the money spend for renewing the service - the fees. Time lost on this is not worth..

Then I may deal with another person panicking that he lost his server.

I don't know what the deal was. Maybe OP paid for the service in return for feet pics?

I mean what do I know. This is why you don't do shit like this, and why I simply cannot refund the service and cancel it. There's two sides to every story, and in this case also a third.

I genuinely do not understand what else I could reasonably provide to prove that I made the payment.

I have already:

shared the payment details,

provided the PayPal transaction ID,

and provided the transaction ID from your side as well.

I believe that is sufficient to demonstrate that a real transaction took place.

So what is your position regarding the original owner?

Should they simply be allowed to continue using the service as if nothing happened?

The merchant needs to determine whether the modified account（new user) was obtained through a transaction with you (the paying user) or through hacking.
Is it possible to "partially modify" the account ownership?

For this, I'm planning to make a test later.

detavern · May 16

@nghialele said:

@detavern said: But that still does not justify the provider altering or removing Wayback Machine records

What even the fcking point of this after you admitted you are in the wrong here?

Are you crying? Butthurt? Or something else entirely affect your health?

Peaceful talk is ok, but no attacking please.

Levi · May 16

@detavern said: but no attacking please.

Why? Are you trying to limit freedom? What's next?

suyadi92 · May 16

@Levi said:

@detavern said: but no attacking please.

Why? Are you trying to limit freedom? What's next?

Put some damage to the hoster even if I did wrong. MUAHAHAHAH

emperor · May 16

I just can tell you that, you are one of a kind so far, and this i think is 1st one thread like this here on LET. So congratulations for that one.

s0n1c · May 16

i dont check let for ONE day and see 7+ new pages of mjj drama. time to eat some popcorn while i comb through all of this 🍿

detavern · May 16

@emperor said:
I just can tell you that, you are one of a kind so far, and this i think is 1st one thread like this here on LET. So congratulations for that one.

EUGH, then okay, It’s just the weekend anyway.

detavern · May 16

@Levi said:

@detavern said: but no attacking please.

Why? Are you trying to limit freedom? What's next?

NEXT stage is to expose your browser history.

hyperblast · May 16

@layer7 said: Don't throw rocks while you are sitting is the glas house

"denn du weisst ja, wer im glashaus sitzt fällt selbst hinein" (bondock saints)

nghialele · May 16

@detavern said: Peaceful talk is ok, but no attacking please.

This forum is free speech, as long as I am not personally attacking you. And I am questioning, not giving any statement about your "health".

detavern · May 16

@nghialele said:

@detavern said: Peaceful talk is ok, but no attacking please.

This forum is free speech, as long as I am not personally attacking you. And I am questioning, not giving any statement about your "health".

Well, since we’re strangers, it doesn’t really bother me much.

AlteredParadox · May 16

What. The. Fuck.

rpqu · May 16

@AlteredParadox said:
What. The. Fuck.

https://lowendtalk.com/discussion/comment/4794628/#Comment_4794628
Then, @detavern talked about Wayback machine snapshot count, which I tell it's non deterministic going up and down.
LOL

detavern · May 16

@rpqu said:

@AlteredParadox said:
What. The. Fuck.

https://lowendtalk.com/discussion/comment/4794628/#Comment_4794628
Then, @detavern talked about Wayback machine snapshot count, which I tell it's non deterministic going up and down.
LOL

I browsed several pages. Thank you for sharing your knowledge — it was really helpful.
It was my fault, sorry.

detavern · May 16

@rpqu said:

@AlteredParadox said:
What. The. Fuck.

https://lowendtalk.com/discussion/comment/4794628/#Comment_4794628
Then, @detavern talked about Wayback machine snapshot count, which I tell it's non deterministic going up and down.
LOL

Do you know how HostBrr's recovery email works?

I’ve tested it quite a bit, but I still haven’t found where it is supposed to be used.

rpqu · May 16

@detavern said:

@rpqu said:

@AlteredParadox said:
What. The. Fuck.

https://lowendtalk.com/discussion/comment/4794628/#Comment_4794628
Then, @detavern talked about Wayback machine snapshot count, which I tell it's non deterministic going up and down.
LOL

Do you know how HostBrr's recovery email works?

I’ve tested it quite a bit, but I still haven’t found where it is supposed to be used.

You mean https://my.hostbrr.com/client/login/reset/ ?

detavern · May 16

@rpqu said:

@detavern said:

@rpqu said:

@AlteredParadox said:
What. The. Fuck.

https://lowendtalk.com/discussion/comment/4794628/#Comment_4794628
Then, @detavern talked about Wayback machine snapshot count, which I tell it's non deterministic going up and down.
LOL

Do you know how HostBrr's recovery email works?

I’ve tested it quite a bit, but I still haven’t found where it is supposed to be used.

You mean https://my.hostbrr.com/client/login/reset/ ?

No, you could found the option recover email in the page https://my.hostbrr.com/client/main/edit/

rpqu · May 16

@detavern said:

@rpqu said:

@detavern said:

@rpqu said:

@AlteredParadox said:
What. The. Fuck.

https://lowendtalk.com/discussion/comment/4794628/#Comment_4794628
Then, @detavern talked about Wayback machine snapshot count, which I tell it's non deterministic going up and down.
LOL

Do you know how HostBrr's recovery email works?

I’ve tested it quite a bit, but I still haven’t found where it is supposed to be used.

You mean https://my.hostbrr.com/client/login/reset/ ?

No, you could found the option recover email in the page https://my.hostbrr.com/client/main/edit/

Oooh, you mean that

TimboJones · May 16

@detavern said:
The provider offered me ZERO refund and ZERO alternative. As a result, I had no choice but to initiate a PayPal dispute.

You're committing fraud. You'll be banned here and added to FraudRecord, hopefully.

buzzyLET · May 16

For what it's worth I reported the TOS issue April 19th and this was @labze 's response https://lowendtalk.com/discussion/comment/4775833#Comment_4775853

nghialele · May 16

@rpqu said:

@detavern said:

@rpqu said:

@detavern said:

@rpqu said:

@AlteredParadox said:
What. The. Fuck.

https://lowendtalk.com/discussion/comment/4794628/#Comment_4794628
Then, @detavern talked about Wayback machine snapshot count, which I tell it's non deterministic going up and down.
LOL

Do you know how HostBrr's recovery email works?

I’ve tested it quite a bit, but I still haven’t found where it is supposed to be used.

You mean https://my.hostbrr.com/client/login/reset/ ?

No, you could found the option recover email in the page https://my.hostbrr.com/client/main/edit/

Oooh, you mean that

I think the bloke here trying this mate

maxxxxx · May 18

@layer7 said:
Hi,

for me https://hostbrr.com/terms-conditions/ is currently showing:
 Invalid SSL certificate Error code 526
Visit cloudflare.com for more information.
2026-05-15 10:37:14 UTC
You
Browser
Working
Frankfurt
Cloudflare
Working
hostbrr.com
Host
Error
And as to your issue:

Agreeing to TOS while you order, while you did not read/know/what ever it is your own fault.

You ignored the fact that you could not read the TOS. You decided to order, even you did not know what you agreed to. That does not change the fact that you agreed to them.

You did not need to order. You could ( and should ) have pointed out this issue with the provider, but you decided not to do so. Thats goes on you, not the provider.

That's on the provider as it's his responsibility for the TOS to be accessible. Since the TOS is not accessible it is not binding. This doesn't mean there is no contract, there is because the law provides a default one and that's the only thing that is binding in this case.

@layer7 said:
Aside of that, when i visit www.hostbrr.com i am redirected straight to the shop https://my.hostbrr.com/order/forms/

There is no website. There is no imprint or any identification with whom you are actually making a contract. I thought hostbrr is german? Or maybe i am just wrong.

@sillycat said:

@layer7 said: And if not, then what entity did you make a contract with? What country / legalization? Depending on the country's law, the contract you made with this company ( if its a company anyway ) might be anyway not valid as no TOS were provided.

Hostbrr is trading as "Philip Fjaera trading as PFWeb Solutions", registered in DK.

Every EU business is required by law to have certain information provided on the website and that information needs to be accessible as well. There might be slight differences from country to country as to what is required to be there but in essence contact information, company info, address and so on. If this is missing and someone reports it you get a hefty fine.

ServerAstra · July 9

@layer7 said: So a provider who will turn off / delete your service might run into trouble. -- At least with german law.

Not necessarily. Almost 90% of our ToS is practically a copy of the local laws. We just know no one will read in Hungarian language. No privacy policy is a bigger issue than no ToS.
ToS in EU in many countries is regulated by the Civil law and Contract law. Which are mostly quite reasonable.

As laws change daily in EU we put in ToS the requirement to adhere to Hungarian laws - which includes International agreements signed by Hungary, EU laws and Hungarian laws like Civil code, Contract laws, Criminal code, particularly including the Cybercrime law.

Generally speaking almost all of our services are well regulated and outlined and I'm sure any country without common law follows similar structures, especially Germany.

But honestly if you sue by saying you didn't know the ToS it's not an excuse, because you signed the mark that you read and accepted the ToS and that'll be the end of story because why did you mark it if you didn't actually do it?

ServerAstra · July 9

@maxxxxx said: Every EU business is required by law to have certain information provided on the website and that information needs to be accessible as well. There might be slight differences from country to country as to what is required to be there but in essence contact information, company info, address and so on. If this is missing and someone reports it you get a hefty fine.

It doesn't require ToS to be provided though. Provider may claim to that contract is sent UPON REQUEST. Of course it is obviously a problem because the ToS on site is not opening even for me. But it's not an excuse that you don't have ToS on the website. Many shops and services don't have it on the website.

Fubuki · July 9

wtf am I even reading? Chinese email transfers again?

AlteredParadox · July 9

wait, did @ServerAstra resurrect a 2 month old thread?

Howdy, Stranger!

Categories

In this Discussion

A TOS DISPUTE with hostbrr, need help!

Comments

Howdy, Stranger!

Quick Links

Categories

In this Discussion

A TOS DISPUTE with hostbrr, need help!

Comments