A TOS DISPUTE with hostbrr, need help!

detavern

@tof said:

@detavern said:

@labze said:

@emperor said:
IMHO just delete the account and refund the money spend for renewing the service - the fees. Time lost on this is not worth..

Then I may deal with another person panicking that he lost his server.

I don't know what the deal was. Maybe OP paid for the service in return for feet pics?

I mean what do I know. This is why you don't do shit like this, and why I simply cannot refund the service and cancel it. There's two sides to every story, and in this case also a third.

I genuinely do not understand what else I could reasonably provide to prove that I made the payment.

I have already:

• shared the payment details,
• provided the PayPal transaction ID,
• and provided the transaction ID from your side as well.

I believe that is sufficient to demonstrate that a real transaction took place.

So what is your position regarding the original owner?

Should they simply be allowed to continue using the service as if nothing happened?

The merchant needs to determine whether the modified account（new user) was obtained through a transaction with you (the paying user) or through hacking.
Is it possible to "partially modify" the account ownership?

For this, I'm planning to make a test later.

detavern

@nghialele said:

@detavern said: But that still does not justify the provider altering or removing Wayback Machine records

What even the fcking point of this after you admitted you are in the wrong here?

Are you crying? Butthurt? Or something else entirely affect your health?

Peaceful talk is ok, but no attacking please.

Levi

@detavern said: but no attacking please.

Why? Are you trying to limit freedom? What's next?

suyadi92

@Levi said:

@detavern said: but no attacking please.

Why? Are you trying to limit freedom? What's next?

Put some damage to the hoster even if I did wrong. MUAHAHAHAH

emperor

I just can tell you that, you are one of a kind so far, and this i think is 1st one thread like this here on LET. So congratulations for that one.

s0n1c

i dont check let for ONE day and see 7+ new pages of mjj drama. time to eat some popcorn while i comb through all of this 🍿

detavern

@emperor said:
I just can tell you that, you are one of a kind so far, and this i think is 1st one thread like this here on LET. So congratulations for that one.

EUGH, then okay, It’s just the weekend anyway.

detavern

@Levi said:

@detavern said: but no attacking please.

Why? Are you trying to limit freedom? What's next?

NEXT stage is to expose your browser history.

hyperblast

@layer7 said: Don't throw rocks while you are sitting is the glas house

"denn du weisst ja, wer im glashaus sitzt fällt selbst hinein" (bondock saints)

nghialele

@detavern said: Peaceful talk is ok, but no attacking please.

This forum is free speech, as long as I am not personally attacking you. And I am questioning, not giving any statement about your "health".

detavern

@nghialele said:

@detavern said: Peaceful talk is ok, but no attacking please.

This forum is free speech, as long as I am not personally attacking you. And I am questioning, not giving any statement about your "health".

Well, since we’re strangers, it doesn’t really bother me much.

AlteredParadox

What. The. Fuck.

rpqu

@AlteredParadox said:
What. The. Fuck.

https://lowendtalk.com/discussion/comment/4794628/#Comment_4794628
Then, @detavern talked about Wayback machine snapshot count, which I tell it's non deterministic going up and down.
LOL

detavern

@rpqu said:

@AlteredParadox said:
What. The. Fuck.

https://lowendtalk.com/discussion/comment/4794628/#Comment_4794628
Then, @detavern talked about Wayback machine snapshot count, which I tell it's non deterministic going up and down.
LOL

I browsed several pages. Thank you for sharing your knowledge — it was really helpful.
It was my fault, sorry.

detavern

@rpqu said:

@AlteredParadox said:
What. The. Fuck.

https://lowendtalk.com/discussion/comment/4794628/#Comment_4794628
Then, @detavern talked about Wayback machine snapshot count, which I tell it's non deterministic going up and down.
LOL

Do you know how HostBrr's recovery email works?

I’ve tested it quite a bit, but I still haven’t found where it is supposed to be used.

rpqu

@detavern said:

@rpqu said:

@AlteredParadox said:
What. The. Fuck.

https://lowendtalk.com/discussion/comment/4794628/#Comment_4794628
Then, @detavern talked about Wayback machine snapshot count, which I tell it's non deterministic going up and down.
LOL

Do you know how HostBrr's recovery email works?

I’ve tested it quite a bit, but I still haven’t found where it is supposed to be used.

You mean https://my.hostbrr.com/client/login/reset/ ?

detavern

@rpqu said:

@detavern said:

@rpqu said:

@AlteredParadox said:
What. The. Fuck.

https://lowendtalk.com/discussion/comment/4794628/#Comment_4794628
Then, @detavern talked about Wayback machine snapshot count, which I tell it's non deterministic going up and down.
LOL

Do you know how HostBrr's recovery email works?

I’ve tested it quite a bit, but I still haven’t found where it is supposed to be used.

You mean https://my.hostbrr.com/client/login/reset/ ?

No, you could found the option recover email in the page https://my.hostbrr.com/client/main/edit/

rpqu

@detavern said:

@rpqu said:

@detavern said:

@rpqu said:

@AlteredParadox said:
What. The. Fuck.

https://lowendtalk.com/discussion/comment/4794628/#Comment_4794628
Then, @detavern talked about Wayback machine snapshot count, which I tell it's non deterministic going up and down.
LOL

Do you know how HostBrr's recovery email works?

I’ve tested it quite a bit, but I still haven’t found where it is supposed to be used.

You mean https://my.hostbrr.com/client/login/reset/ ?

No, you could found the option recover email in the page https://my.hostbrr.com/client/main/edit/

Oooh, you mean that

TimboJones

@detavern said:
The provider offered me ZERO refund and ZERO alternative. As a result, I had no choice but to initiate a PayPal dispute.

You're committing fraud. You'll be banned here and added to FraudRecord, hopefully.

buzzyLET

For what it's worth I reported the TOS issue April 19th and this was @labze 's response https://lowendtalk.com/discussion/comment/4775833#Comment_4775853

nghialele

@rpqu said:

@detavern said:

@rpqu said:

@detavern said:

@rpqu said:

@AlteredParadox said:
What. The. Fuck.

https://lowendtalk.com/discussion/comment/4794628/#Comment_4794628
Then, @detavern talked about Wayback machine snapshot count, which I tell it's non deterministic going up and down.
LOL

Do you know how HostBrr's recovery email works?

I’ve tested it quite a bit, but I still haven’t found where it is supposed to be used.

You mean https://my.hostbrr.com/client/login/reset/ ?

No, you could found the option recover email in the page https://my.hostbrr.com/client/main/edit/

Oooh, you mean that

I think the bloke here trying this mate

maxxxxx

@layer7 said:
Hi,

for me https://hostbrr.com/terms-conditions/ is currently showing:

 Invalid SSL certificate Error code 526
Visit cloudflare.com for more information.
2026-05-15 10:37:14 UTC
You
Browser
Working
Frankfurt
Cloudflare
Working
hostbrr.com
Host
Error

And as to your issue:

Agreeing to TOS while you order, while you did not read/know/what ever it is your own fault.

You ignored the fact that you could not read the TOS. You decided to order, even you did not know what you agreed to. That does not change the fact that you agreed to them.

You did not need to order. You could ( and should ) have pointed out this issue with the provider, but you decided not to do so. Thats goes on you, not the provider.

That's on the provider as it's his responsibility for the TOS to be accessible. Since the TOS is not accessible it is not binding. This doesn't mean there is no contract, there is because the law provides a default one and that's the only thing that is binding in this case.

@layer7 said:
Aside of that, when i visit www.hostbrr.com i am redirected straight to the shop https://my.hostbrr.com/order/forms/

There is no website. There is no imprint or any identification with whom you are actually making a contract. I thought hostbrr is german? Or maybe i am just wrong.

@sillycat said:

@layer7 said: And if not, then what entity did you make a contract with? What country / legalization? Depending on the country's law, the contract you made with this company ( if its a company anyway ) might be anyway not valid as no TOS were provided.

Hostbrr is trading as "Philip Fjaera trading as PFWeb Solutions", registered in DK.

Every EU business is required by law to have certain information provided on the website and that information needs to be accessible as well. There might be slight differences from country to country as to what is required to be there but in essence contact information, company info, address and so on. If this is missing and someone reports it you get a hefty fine.