Velox media under new management

Wise · January 8

@VeloxMedia said:

@Wise said:
I love how he has the transaction I’d to identify chargebacks. So he is in full control of all data, not so legally

What isn't legal? Please cite this. Again everyone keeps saying 30 days and it's been at most 16, so what part isn't legal?

Also transactionID isn't PII

How can you have access to transactions of anyone that isn’t a customer and that you have taken over their data

VeloxMedia · January 8

@ralf said:

@Wise said:

@ralf said:

@Wise said:

@VeloxMedia said:

@ralf said:

@VeloxMedia said:

@default said:

@VeloxMedia said:

@default said:

@VeloxMedia said:
So here's what I'm thinking. Since no one seems happy and our status is suspended here for no reason and people want their data deleted.

Why don't we suspend all our LET deal clients until we get this all figured out and everyone is happy and our status here isn't suspended? This seems to be fair. If anyone has issues they can just chargeback.

Why don't you delete all clients who did not pay you and don't have any contract with you? This would be the correct approach, because such data never belonged to you. Don't delete all the customers, just the ones who did not pay YOU! This way you may keep your business with your own customers, and we can go deal with Lewis.

We'll reach out to the others and ask them if they want their service with us or not.

Or that. Send a mass notification to all customers, presenting yourself, your intentions and your plans for services and business, and then go from there as each customer decides.

But obviously LET isn't happy so this will make them happy and we have their plans separate already in the system so nice and easy.

You just stated that you received ownership of Veloxmedia on 21 December 2025, along with the WHMCS database. I'm not sure about that, but you were definitely bragging about it on the 23rd. 16 days have already passed since then. You haven't got long left to obtain consent from everyone before you've exceed the maximum permissible time before which you MUST have deleted any PII data you don't have consent to hold. You might want to ask Andy from Legal to put a rush on writing this e-mail.

And look at all we've accomplished in 16 days. We have 14 days to delete the data it seems. Have you backed up your system and everything?

A week on Tuesday so not 14 days

It's from whatever date he received the PII on. Only he and Lewis will know for sure, but it was definitely on or before the 23rd.

He specified 21st soa week on Tuesday

He also said he wasn't sure, and I knew if I took him at face value, he'd later argue I'd said the wrong date. The only thing I know for sure was it was 23rd or earlier.

Anyway, he's going to send his e-mail, so I guess we're all good.

So all good??? Everyone happy now?? Any other issues here?

We delete all LET customers data and send an email to all other customers letting them know our info

Wise · January 8

@VeloxMedia said:

@225thinker said:
Now he's boasting it's all part of a two company "eight figure" operation in order to win a different part of his argument. If true, his legal "council" [sic] better bone up on the subtleties of the doctrine of "piercing the corporate veil."

That's today's homework assignment for our LowEndLawyer class.

We may be Low End but we're not Low Class.

We operate tons of companies. And again zero liability for Lewis's agreements as we keep stati

Calling you out on this, tons of companies !!

VeloxMedia · January 8

@brauni said:

@VeloxMedia said:

@Wise said:
I love how he has the transaction I’d to identify chargebacks. So he is in full control of all data, not so legally

What isn't legal? Please cite this. Again everyone keeps saying 30 days and it's been at most 16, so what part isn't legal?

Also transactionID isn't PII

Shouldn't you be writing mails and/or deleting servers?

We have 2 weeks that takes 10 minutes. We already have the email done so it's just a button to send.

brauni · January 8

@VeloxMedia said:

@brauni said:

@VeloxMedia said:

@Wise said:
I love how he has the transaction I’d to identify chargebacks. So he is in full control of all data, not so legally

What isn't legal? Please cite this. Again everyone keeps saying 30 days and it's been at most 16, so what part isn't legal?

Also transactionID isn't PII

Shouldn't you be writing mails and/or deleting servers?

We have 2 weeks that takes 10 minutes. We already have the email done so it's just a button to send.

Then why delay? Surely a successful business man like you has better things to do than argue around here. Right?

tfgp99 · January 8

@VeloxMedia said: We delete all LET customers data

Deleting without any concent and not even warning? Good job.
As i told, i dont want my data deleted until you make things the good way.

emperor · January 8

@VeloxMedia said: We delete all LET customers

Sorry @Saragoldfarb since you are his only customer...

VeloxMedia · January 8

@ralf said:

@VeloxMedia said:

@Wise said:
I love how he has the transaction I’d to identify chargebacks. So he is in full control of all data, not so legally

What isn't legal? Please cite this. Again everyone keeps saying 30 days and it's been at most 16, so what part isn't legal?

Also transactionID isn't PII

Of course it is. It can be used to identify an individual.

You even proved that yourself by using it to identify which account in your illegally obtained data it corresponds to.

No it's not. The PII is with stripe and PayPal , the transactionID just tells them what info they have. It's not PII. Contact stripe and PayPal about them having your pii as it's all with them

tfgp99 · January 8

@tfgp99 said:

@VeloxMedia said: We delete all LET customers data

Deleting without any concent and not even warning? Good job.
As i told, i dont want my data deleted until you make things the good way.

Even you need to let them know there will be a period for a response. If there isn't one, then yes, it can be deleted.

VeloxMedia · January 8

@brauni said:

@VeloxMedia said:

@brauni said:

@VeloxMedia said:

@Wise said:
I love how he has the transaction I’d to identify chargebacks. So he is in full control of all data, not so legally

What isn't legal? Please cite this. Again everyone keeps saying 30 days and it's been at most 16, so what part isn't legal?

Also transactionID isn't PII

Shouldn't you be writing mails and/or deleting servers?

We have 2 weeks that takes 10 minutes. We already have the email done so it's just a button to send.

Then why delay? Surely a successful business man like you has better things to do than argue around here. Right?

Not really. In Vegas for CES this week which ends today. Lots of free time.

tfgp99 · January 8

@emperor said:

@VeloxMedia said: We delete all LET customers

Sorry @Saragoldfarb since you are his only customer...

Actually, right now he says that we are customers, incredible!

ralf · January 8

@VeloxMedia said:

@brauni said:

@VeloxMedia said:

@Wise said:
I love how he has the transaction I’d to identify chargebacks. So he is in full control of all data, not so legally

What isn't legal? Please cite this. Again everyone keeps saying 30 days and it's been at most 16, so what part isn't legal?

Also transactionID isn't PII

Shouldn't you be writing mails and/or deleting servers?

We have 2 weeks that takes 10 minutes. We already have the email done so it's just a button to send.

Your legal team might want to take longer than 10 minutes drafting this, as it's clear they've got no experience in this domain at all.

Saragoldfarb · January 8

@jsg said:

And now I guess the horde of hobby lawyers will take over again ...

Then this may come as a surprise. He holds my company data. We have real lawyers on retainer.

ralf · January 8

@VeloxMedia said:

@ralf said:

@VeloxMedia said:

@Wise said:
I love how he has the transaction I’d to identify chargebacks. So he is in full control of all data, not so legally

What isn't legal? Please cite this. Again everyone keeps saying 30 days and it's been at most 16, so what part isn't legal?

Also transactionID isn't PII

Of course it is. It can be used to identify an individual.

You even proved that yourself by using it to identify which account in your illegally obtained data it corresponds to.

No it's not. The PII is with stripe and PayPal , the transactionID just tells them what info they have. It's not PII. Contact stripe and PayPal about them having your pii as it's all with them

Then how were you able to use it to look up the accounts that it doesn't personally identify?

But anyway, I'm not going to argue with you. You can just google this one.

Saragoldfarb · January 8

@default said:
From what I see @Saragoldfarb is now officially a customer of @VeloxMedia because he paid and embraced the service.

Are you happy @Saragoldfarb with your service? I ask this because @VeloxMedia has only happy customers so far (allegedly).

Service is up and running, no complaints there I must admit.

Am I happy? Not by far because they still owe me money.

Saragoldfarb · January 8

@VeloxMedia said:

@Saragoldfarb said:

Seems very much accepted...

No it's not. And you're a $4 client. Are you seriously causing all this drama over $4? You're the exact customer that won't be able to afford a renewal and won't have services with us anymore.

You keep giving more reason why we should just delete all these low paying customers now and not deal with this

So you now threatened an active client of yours?

@angstrom @DP

alexanderras · January 8

I see the GDPR ignorance continues. @jsg are you getting a cut?

Saragoldfarb · January 8

@ralf said:

@VeloxMedia said:

@Saragoldfarb said:

Seems very much accepted...

No it's not. And you're a $4 client. Are you seriously causing all this drama over $4? You're the exact customer that won't be able to afford a renewal and won't have services with us anymore.

If she's a bit short on cash next year, I'll spot her the $4. Don't worry, she'll be good for it.

He underestimated the people he's dealing with. Since he's now threatening me... Let's play and see who's got the deepest pockets...

I don't take threads lightly.

tfgp99 · January 8

Also, there is one thing that im wondering from the beginning, if VeloxMedia have been bought by BentHost, actually where is BentHost in this entire story? VeloxMedia should be BentHost right now? No? Am i wrong?

VeloxMedia · January 8

@ralf said:

@VeloxMedia said:

@brauni said:

@VeloxMedia said:

@Wise said:
I love how he has the transaction I’d to identify chargebacks. So he is in full control of all data, not so legally

What isn't legal? Please cite this. Again everyone keeps saying 30 days and it's been at most 16, so what part isn't legal?

Also transactionID isn't PII

Shouldn't you be writing mails and/or deleting servers?

We have 2 weeks that takes 10 minutes. We already have the email done so it's just a button to send.

Your legal team might want to take longer than 10 minutes drafting this, as it's clear they've got no experience in this domain at all.

We drafted it like a week ago. It takes 10 minutes to send and write a batch to delete the LET accounts.

x0x0x · January 8

@tfgp99 said:
Also, there is one thing that im wondering from the beginning, if VeloxMedia have been bought by BentHost, actually where is BentHost in this entire story? VeloxMedia should be BentHost right now? No? Am i wrong?

They are Benthost. That's just another one of their registered companies.

tfgp99 · January 8

@x0x0x said:

@tfgp99 said:
Also, there is one thing that im wondering from the beginning, if VeloxMedia have been bought by BentHost, actually where is BentHost in this entire story? VeloxMedia should be BentHost right now? No? Am i wrong?

They are Benthost. That's just another one of their registered companies.

I feel it's too contradictory to continue with the same brand that is ultimately completely tarnished. And one of the main reasons that Lewis have sold it. If we can tell that it was sold.

ralf · January 8

@tfgp99 said:
Also, there is one thing that im wondering from the beginning, if VeloxMedia have been bought by BentHost, actually where is BentHost in this entire story? VeloxMedia should be BentHost right now? No? Am i wrong?

Yeah, Eric had personal access to the data on the 23rd as he was talking about it, and Lewis said it was sold to Benthost. And also that they would take care of us (hahaha).

I still find the naming of Benthost suspicious. There's basically no evidence for them existing in the VPS space when looking at official company records, and the archive website looked totally different until a couple of days before they acquired Veloxmedia. I wouldn't be surprised if this was all part of some larger scam.

x0x0x · January 8

@tfgp99 said:

@x0x0x said:

@tfgp99 said:
Also, there is one thing that im wondering from the beginning, if VeloxMedia have been bought by BentHost, actually where is BentHost in this entire story? VeloxMedia should be BentHost right now? No? Am i wrong?

They are Benthost. That's just another one of their registered companies.

I feel it's too contradictory to continue with the same brand that is ultimately completely tarnished. And one of the main reasons that Lewis have sold it. If we can tell that it was sold.

It's clear that he doesn't care about the brand. Including LET.

Saragoldfarb · January 8

@VeloxMedia said:

@Saragoldfarb said:

@ralf said:

@ralf said:

@plumberg said:

@VeloxMedia said:

@fuqet said:
I have a quick question. If someone issued a chargeback without informing Veloxmedia, would they still receive the service for free? How would the company find out about the chargeback if they don’t have access to the bank account used for the payment? Am I right?

We have the transactionID from the initial purchase and both stripe and PayPal have integrations for any vendor to check the status. They eventually mark it as disputed when we then can submit the client as fraud which can cause issues with your bank and stuff. Also we delete the account.

It just makes more sense to pop a ticket so we delete the account and make life easier for everyone.

So @VeloxMedia is intentionally marking customers as fraud without knowing the true reason why customer filed a dispute/ chargeback.

Good going.

@angstrom @DP
This is worth taking note of when he asks for his tag to be re-instated.

Also forgot to mention... Earlier in this thread multiple times, he urged customers / people he claims aren't his customers to request a chargeback if they were happy.

So if he's asking people to chargeback, and then reporting them as fraud when they do so, knowing that it might cause them issues elsewhere, he definitely doesn't deserve his tag back.

Once the full story unfolds... I doubt he'll ever sell anything again... Let's see who's gonna answer my SAR request.

Wanna take bets on how much we'll continue to sell and grow?

I don't gamble. That's why I am in good standing with my clients.

Saragoldfarb · January 8

@VeloxMedia said:

@tfgp99 said:

@VeloxMedia said: $4 client. Are you seriously causing all this drama over $4?

Money is still money, i've seen judgments just for 1 measly cent.

@VeloxMedia said: You keep giving more reason why we should just delete all these low paying customers now and not deal with this

For sure, not dealing with the reality of your business. Even if you delete them all, for sure you'll have the double or triple of complaints and for sure an active court process.

No because it's not our responsibility to maintain Lewis's customers. If you want I can show you and suspend or delete your account. Then you can show me how it's an issue for me

I am YOUR customer. You stated so yourself.

VeloxMedia · January 8

@Saragoldfarb said:

@jsg said:

And now I guess the horde of hobby lawyers will take over again ...

Then this may come as a surprise. He holds my company data. We have real lawyers on retainer.

Didn't you just show us your account is only $4/yr. I'd love to see you lose thousands trying to fight a $4 deal. Shall I delete and you try it?

Saragoldfarb · January 8

@VeloxMedia said:

@tfgp99 said:

@VeloxMedia said:

@Saragoldfarb said:

@ralf said:

@ralf said:

@plumberg said:

@VeloxMedia said:

@fuqet said:
I have a quick question. If someone issued a chargeback without informing Veloxmedia, would they still receive the service for free? How would the company find out about the chargeback if they don’t have access to the bank account used for the payment? Am I right?

We have the transactionID from the initial purchase and both stripe and PayPal have integrations for any vendor to check the status. They eventually mark it as disputed when we then can submit the client as fraud which can cause issues with your bank and stuff. Also we delete the account.

It just makes more sense to pop a ticket so we delete the account and make life easier for everyone.

So @VeloxMedia is intentionally marking customers as fraud without knowing the true reason why customer filed a dispute/ chargeback.

Good going.

@angstrom @DP
This is worth taking note of when he asks for his tag to be re-instated.

Also forgot to mention... Earlier in this thread multiple times, he urged customers / people he claims aren't his customers to request a chargeback if they were happy.

So if he's asking people to chargeback, and then reporting them as fraud when they do so, knowing that it might cause them issues elsewhere, he definitely doesn't deserve his tag back.

Once the full story unfolds... I doubt he'll ever sell anything again... Let's see who's gonna answer my SAR request.

Wanna take bets on how much we'll continue to sell and grow?

Ok, flagged. You should have received a warning after this behaviour.

Not a single warning at all. I'm betting we'll get our provider status back before anything.

Lol

@angstrom @DP

He's holding my money. Obtained my PII illegally.... What's your take on this?

tfgp99 · January 8

@VeloxMedia said: Shall I delete and you try it?

Always remember if you have any consequences doing that. Last advice.

VeloxMedia · January 8

@Saragoldfarb said:
@VeloxMedia said:

@tfgp99 said:

@VeloxMedia said: $4 client. Are you seriously causing all this drama over $4?

Money is still money, i've seen judgments just for 1 measly cent.

@VeloxMedia said: You keep giving more reason why we should just delete all these low paying customers now and not deal with this

For sure, not dealing with the reality of your business. Even if you delete them all, for sure you'll have the double or triple of complaints and for sure an active court process.

No because it's not our responsibility to maintain Lewis's customers. If you want I can show you and suspend or delete your account. Then you can show me how it's an issue for me

I am YOUR customer. You stated so yourself.

No you tried to be but we cancelled your order, remember.

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