Velox media under new management

tfgp99 · January 8

@network said:

@VeloxMedia said: submit the client as fraud

What do you mean by this? submit where?

He is the fraud in this story.

Reguards

Saragoldfarb · January 8

@default said:
@Saragoldfarb - you need to successfully make a payment in order to become their customer. That way they will become legally bound because they took your money. However, are you sure you want to pay them?

Hes lying.

Saragoldfarb · January 8

@tfgp99 said:

@default said: However, are you sure you want to pay them?

@Saragoldfarb said:
Dear @VeloxMedia

I just renewed my server with account credit. However you charged my card and took my credit?

Your Order Number is: 8536601626

Say whaaaaattt?

How to proceed.?

Reguards

If she has account credit, the renew can be an option. If it can't even ask for a credit refund. Now I'm trying to realize how that happened. It is CC the preferred method? How CC is saved when you actually have an option to not save it.

Exactly...

Saragoldfarb · January 8

Good thing its our company details to I can forward it to legal.

tfgp99 · January 8

@Saragoldfarb said:

@default said:
@Saragoldfarb - you need to successfully make a payment in order to become their customer. That way they will become legally bound because they took your money. However, are you sure you want to pay them?

Hes lying.

Can't even believe.

plumberg · January 8

@VeloxMedia said:

@fuqet said:
I have a quick question. If someone issued a chargeback without informing Veloxmedia, would they still receive the service for free? How would the company find out about the chargeback if they don’t have access to the bank account used for the payment? Am I right?

We have the transactionID from the initial purchase and both stripe and PayPal have integrations for any vendor to check the status. They eventually mark it as disputed when we then can submit the client as fraud which can cause issues with your bank and stuff. Also we delete the account.

It just makes more sense to pop a ticket so we delete the account and make life easier for everyone.

So @VeloxMedia is intentionally marking customers as fraud without knowing the true reason why customer filed a dispute/ chargeback.

Good going.

jsg · January 8

@ralf said:
And just to make this crystal clear for the likes of @jsg:

I don't want everyone's servers to get cancelled.

I want @VeloxMedia to promise to honour the contracts to term. I don't understand why you wouldn't want that.

Frankly, I don't care a rat's ass what you want or don't want nor about what you try to make "crystal clear".

@Saragoldfarb said:
... Who did I pay? ...

Shouldn't YOU as a responsible customer have known that before ordering and paying?

network · January 8

@VeloxMedia said: We have the transactionID from the initial purchase and both stripe and PayPal have integrations for any vendor to check the status.

Any vendor can check the status of any other vendor's customers just from the transaction id?

VeloxMedia · January 8

@ralf said:

@ralf said:

@VeloxMedia said:

@ralf said:

@VeloxMedia said:
Do you have a better idea? Let's hear your elevator pitch

Follow the law

Honour your contracts when you purchase a business

?

Profit

We didn't purchase a business

Oh? So why do you have the veloxmedia.co.uk domain name, access to all the servers, a copy of the entire customer database, the ability to snoop on Lewis' private emails from stripe, etc?

Why did you say "Lewis is gone and just handed me the keys to everything." then?

Why did Lewis say:

Benthost are the new owners.
I don’t know if they will use the discord server but I have offered it to them as well.
They will be taking the official VeloxMedia lowendtalk account.

It sure looks like a sale, even if the nominal fair value was $0 (the value of the brand and customers cancelling out the loss making deals) and he just handed it to you for free.

If it wasn't a sale, why are you continuing to pay out, even boasting about how you're going to buy new hardware just to support Lewis' customers who aren't giving you a penny (except, they already did, it was baked into the valuation of the business being worth $0), why knowingly break the law over it?

It literally makes no sense, unless either you are obligated to honour those contracts, or you are in cahoots with Lewis to drag this out past the chargeback period before shutting everything down.

And just to make this crystal clear for the likes of @jsg:

I don't want everyone's servers to get cancelled.

I want @VeloxMedia to promise to honour the contracts to term. I don't understand why you wouldn't want that.

If he's as altruistic as he says, there's literally no difference to him making that promise as not, but it would give everyone confidence that they can make use of the server without fear of it suddenly vanishing along with all their data.

If he's not planning to keep the servers running long enough for that, there is no reason for him to be holding on to everyone's PII. Well, other than that it can fetch a good price on the black market.

Why would we promise to honor the contracts? What benefit would we have? Why not just leave it as is?

So far you're only giving me reasons to delete everyone's data, which we have no intention on doing.

VeloxMedia · January 8

@tfgp99 said:

@VeloxMedia said: We own the name veloxmedia.co.uk.

Wrong, he owned 'VeloxMedia', he was trading as is.

Yes. We don't own that. I keep saying this

ralf · January 8

@plumberg said:

@VeloxMedia said:

@fuqet said:
I have a quick question. If someone issued a chargeback without informing Veloxmedia, would they still receive the service for free? How would the company find out about the chargeback if they don’t have access to the bank account used for the payment? Am I right?

We have the transactionID from the initial purchase and both stripe and PayPal have integrations for any vendor to check the status. They eventually mark it as disputed when we then can submit the client as fraud which can cause issues with your bank and stuff. Also we delete the account.

It just makes more sense to pop a ticket so we delete the account and make life easier for everyone.

So @VeloxMedia is intentionally marking customers as fraud without knowing the true reason why customer filed a dispute/ chargeback.

Good going.

@angstrom @DP
This is worth taking note of when he asks for his tag to be re-instated.

Saragoldfarb · January 8

@jsg said:

@ralf said:
And just to make this crystal clear for the likes of @jsg:

I don't want everyone's servers to get cancelled.

I want @VeloxMedia to promise to honour the contracts to term. I don't understand why you wouldn't want that.

Frankly, I don't care a rat's ass what you want or don't want nor about what you try to make "crystal clear".

@Saragoldfarb said:
... Who did I pay? ...

Shouldn't YOU as a responsible customer have known that before ordering and paying?

@jsg but he says they are veloxmedia inc. their invoice states veloxmedia, which is Lewis... Getting the point?

tfgp99 · January 8

@VeloxMedia said: giving me reasons to delete everyone's data

Or just former customers.

Saragoldfarb · January 8

@VeloxMedia said:

@tfgp99 said:

@VeloxMedia said: We own the name veloxmedia.co.uk.

Wrong, he owned 'VeloxMedia', he was trading as is.

Yes. We don't own that. I keep saying this

Still on your invoice though...

network · January 8

@VeloxMedia said:

@ralf said:

@ralf said:

@VeloxMedia said:

@ralf said:

@VeloxMedia said:
Do you have a better idea? Let's hear your elevator pitch

Follow the law

Honour your contracts when you purchase a business

?

Profit

We didn't purchase a business

Oh? So why do you have the veloxmedia.co.uk domain name, access to all the servers, a copy of the entire customer database, the ability to snoop on Lewis' private emails from stripe, etc?

Why did you say "Lewis is gone and just handed me the keys to everything." then?

Why did Lewis say:

Benthost are the new owners.
I don’t know if they will use the discord server but I have offered it to them as well.
They will be taking the official VeloxMedia lowendtalk account.

It sure looks like a sale, even if the nominal fair value was $0 (the value of the brand and customers cancelling out the loss making deals) and he just handed it to you for free.

If it wasn't a sale, why are you continuing to pay out, even boasting about how you're going to buy new hardware just to support Lewis' customers who aren't giving you a penny (except, they already did, it was baked into the valuation of the business being worth $0), why knowingly break the law over it?

It literally makes no sense, unless either you are obligated to honour those contracts, or you are in cahoots with Lewis to drag this out past the chargeback period before shutting everything down.

And just to make this crystal clear for the likes of @jsg:

I don't want everyone's servers to get cancelled.

I want @VeloxMedia to promise to honour the contracts to term. I don't understand why you wouldn't want that.

If he's as altruistic as he says, there's literally no difference to him making that promise as not, but it would give everyone confidence that they can make use of the server without fear of it suddenly vanishing along with all their data.

If he's not planning to keep the servers running long enough for that, there is no reason for him to be holding on to everyone's PII. Well, other than that it can fetch a good price on the black market.

Why would we promise to honor the contracts? What benefit would we have? Why not just leave it as is?

So far you're only giving me reasons to delete everyone's data, which we have no intention on doing.

You don't want to honor the contract and don't want to delete. What do you want? To keep this running for 4 more months so no one could chargeback Lewis after that?

Saragoldfarb · January 8

@Saragoldfarb said:

@jsg said:

@ralf said:
And just to make this crystal clear for the likes of @jsg:

I don't want everyone's servers to get cancelled.

I want @VeloxMedia to promise to honour the contracts to term. I don't understand why you wouldn't want that.

Frankly, I don't care a rat's ass what you want or don't want nor about what you try to make "crystal clear".

@Saragoldfarb said:
... Who did I pay? ...

Shouldn't YOU as a responsible customer have known that before ordering and paying?

@jsg but he says they are veloxmedia inc. their invoice states veloxmedia, which is Lewis... Getting the point?

Also... Why lie about me being HIS customer?

tfgp99 · January 8

@VeloxMedia said:

@tfgp99 said:

@VeloxMedia said: We own the name veloxmedia.co.uk.

Wrong, he owned 'VeloxMedia', he was trading as is.

Yes. We don't own that. I keep saying this

In the end of the story, what do you actually own? only the hardware? then why you have VeloxMedia administrative access to basically everything...

default · January 8

@default said:

ralf · January 8

@VeloxMedia said:

@ralf said:

@ralf said:

@VeloxMedia said:

@ralf said:

@VeloxMedia said:
Do you have a better idea? Let's hear your elevator pitch

Follow the law

Honour your contracts when you purchase a business

?

Profit

We didn't purchase a business

Oh? So why do you have the veloxmedia.co.uk domain name, access to all the servers, a copy of the entire customer database, the ability to snoop on Lewis' private emails from stripe, etc?

Why did you say "Lewis is gone and just handed me the keys to everything." then?

Why did Lewis say:

Benthost are the new owners.
I don’t know if they will use the discord server but I have offered it to them as well.
They will be taking the official VeloxMedia lowendtalk account.

It sure looks like a sale, even if the nominal fair value was $0 (the value of the brand and customers cancelling out the loss making deals) and he just handed it to you for free.

If it wasn't a sale, why are you continuing to pay out, even boasting about how you're going to buy new hardware just to support Lewis' customers who aren't giving you a penny (except, they already did, it was baked into the valuation of the business being worth $0), why knowingly break the law over it?

It literally makes no sense, unless either you are obligated to honour those contracts, or you are in cahoots with Lewis to drag this out past the chargeback period before shutting everything down.

And just to make this crystal clear for the likes of @jsg:

I don't want everyone's servers to get cancelled.

I want @VeloxMedia to promise to honour the contracts to term. I don't understand why you wouldn't want that.

If he's as altruistic as he says, there's literally no difference to him making that promise as not, but it would give everyone confidence that they can make use of the server without fear of it suddenly vanishing along with all their data.

If he's not planning to keep the servers running long enough for that, there is no reason for him to be holding on to everyone's PII. Well, other than that it can fetch a good price on the black market.

Why would we promise to honor the contracts? What benefit would we have? Why not just leave it as is?

Well, for one you'd be able to argue that you have a valid reason to keep everyone's PII rather than intentionally breaking the law.

So far you're only giving me reasons to delete everyone's data, which we have no intention on doing.

So, if you have no intention of deleting everyone's data, why won't you say that you will honour people's contracts?

What benefit is there breaking the law if you intend to provide service until the end of everyone's contracts anyway?

tfgp99 · January 8

@default said:

@default said:

Reguards

Saragoldfarb · January 8

@VeloxMedia who to contact for a SAR request? Its nowhere stated on your website...which should be.

ralf · January 8

@Saragoldfarb said:

@VeloxMedia said:

@tfgp99 said:

@VeloxMedia said: We own the name veloxmedia.co.uk.

Wrong, he owned 'VeloxMedia', he was trading as is.

Yes. We don't own that. I keep saying this

Still on your invoice though...

So, are you saying... they were fraudulently trading as VeloxMedia and not VeloxMedia LLC?

Surely there must be mistake, Eric keeps on telling us that fraud is really naughty.

Saragoldfarb · January 8

@ralf said:

@Saragoldfarb said:

@VeloxMedia said:

@tfgp99 said:

@VeloxMedia said: We own the name veloxmedia.co.uk.

Wrong, he owned 'VeloxMedia', he was trading as is.

Yes. We don't own that. I keep saying this

Still on your invoice though...

So, are you saying... they were fraudulently trading as VeloxMedia and not VeloxMedia LLC?

Surely there must be mistake, Eric keeps on telling us that fraud is really naughty.

Yes they are.

ralf · January 8

@default said:

@default said:

I laughed at this way more than the first one!

Saragoldfarb · January 8

@ralf said:

, Eric keeps on telling us that fraud is really naughty.

Maybe intentional as naughty boys get a pink Dino spanking.

Saragoldfarb · January 8

Seems very much accepted...

ralf · January 8

@ralf said:

@plumberg said:

@VeloxMedia said:

@fuqet said:
I have a quick question. If someone issued a chargeback without informing Veloxmedia, would they still receive the service for free? How would the company find out about the chargeback if they don’t have access to the bank account used for the payment? Am I right?

We have the transactionID from the initial purchase and both stripe and PayPal have integrations for any vendor to check the status. They eventually mark it as disputed when we then can submit the client as fraud which can cause issues with your bank and stuff. Also we delete the account.

It just makes more sense to pop a ticket so we delete the account and make life easier for everyone.

So @VeloxMedia is intentionally marking customers as fraud without knowing the true reason why customer filed a dispute/ chargeback.

Good going.

@angstrom @DP
This is worth taking note of when he asks for his tag to be re-instated.

Also forgot to mention... Earlier in this thread multiple times, he urged customers / people he claims aren't his customers to request a chargeback if they weren't happy.

So if he's asking people to chargeback, and then reporting them as fraud when they do so, knowing that it might cause them issues elsewhere, he definitely doesn't deserve his tag back.

NotFoundException · January 8

@VeloxMedia So why can I login into an login/account, that I told Lewis to delete, and it's doesn't allow me to reach out to you in any way. Every page is restricted, cause it's only the login left and no account, but still includes my first and last name?

Explain how I can request a account deletion, shouldn't there be a way, if you are 100% compliant to GDPR?

ascicode · January 8

@ralf said:

@ralf said:

@plumberg said:

@VeloxMedia said:

@fuqet said:
I have a quick question. If someone issued a chargeback without informing Veloxmedia, would they still receive the service for free? How would the company find out about the chargeback if they don’t have access to the bank account used for the payment? Am I right?

We have the transactionID from the initial purchase and both stripe and PayPal have integrations for any vendor to check the status. They eventually mark it as disputed when we then can submit the client as fraud which can cause issues with your bank and stuff. Also we delete the account.

It just makes more sense to pop a ticket so we delete the account and make life easier for everyone.

So @VeloxMedia is intentionally marking customers as fraud without knowing the true reason why customer filed a dispute/ chargeback.

Good going.

@angstrom @DP
This is worth taking note of when he asks for his tag to be re-instated.

Also forgot to mention... Earlier in this thread multiple times, he urged customers / people he claims aren't his customers to request a chargeback if they were happy.

So if he's asking people to chargeback, and then reporting them as fraud when they do so, knowing that it might cause them issues elsewhere, he definitely doesn't deserve his tag back.

How is this fraud, if lost nothing?

ralf · January 8

@Saragoldfarb said:

@ralf said:

, Eric keeps on telling us that fraud is really naughty.

Maybe intentional as naughty boys get a pink Dino spanking.

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