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Comments
Agreed. That's what I think is sad: A lot of people can't separate the service from the service owner. While the behavior of the service owner does heavily impact the effective reliability of the service, a lot of people want to assume that good owner == good service and bad owner == bad service.
Some of the most friendly and trustworthy providers on LET barely know what they're doing, and likewise VeloxMedia could be the most premium provider in existence, but people would argue against that just because of the owner's behavior. Personally, I think the services they provide are higher-end than most, but because of their actions, I can't feel comfortable that my VPS won't be gone tomorrow, which does impact my overall assessment of the service.
There's a lot of nuance that people ignore.