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Hetzner Online chitchat

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Comments

  • Hetzner_OLHetzner_OL Member, Top Host, Host Rep

    @ascicode said:
    I set $dollar first and got kyc after to send passport. Account disabled. As second made account with €euro and got no kyc after all.

    I am not sure why this would make a difference, but I will ask a colleague about this. --Katie

  • I wish BF deals included the cloud range. I regularly spin up SG VPSs, but I quickly delete them because it's expensive, at least for me.

  • NetDynamics24NetDynamics24 Member, Host Rep

    Is robot interface slow only in my end recently? Does anybody else face the same delays?

  • When you have less customers, you have less fraud.

    Thanked by 1karanchoo
  • Hetzner_OLHetzner_OL Member, Top Host, Host Rep

    @ascicode - I checked with a colleague from the team who manually reviews new accounts. The customer's choice of currency does not affect the chances of an account being accepted or not. --Katie

  • Hetzner_OLHetzner_OL Member, Top Host, Host Rep

    @skimply153 - We strive to keep our everyday prices for our cloud services low. It is perfectly fine for you to delete the cloud servers when you do not need them and to do that regularly -- that is, of course, one of the big benefits of cloud servers.

    @NetDynamics24 - Perhaps you were affected by this? --Katie

  • Just saying that if someone is looking to HetznerCloud reseller module for Paymenter, there is one here , seems to be fresh one. Good option if you want to make some money on top of Hetzner infrastructure.

  • New Product: GEX131
    https://www.hetzner.com/dedicated-rootserver/gex131/

    CPU: Intel Xeon Gold 5412U
    RAM: 256G DDR5 ECC reg. 768G Max
    DISK: 2x960G NVMe SSD Datacenter
    GPU: NVIDIA RTX PRO™ 6000 Blackwell Max-Q
    PRICE: €889/mo,No Setup fee.

    Thanked by 2SashkaPro Hetzner_OL
  • bokuyababokuyaba Member
    edited December 2025

    The Hetzner EX101 has already been moved to the Server Auction, and the AX52 has been discontinued. However, I haven’t seen any next-generation server announced as a replacement for the AX52. I’ve been waiting for the EX102 for quite some time, but it seems increasingly unlikely. Perhaps the AX102 will be discontinued as well. With hard drive and memory prices rising, will we still see a premium configuration like the AX101 with 2×4TB drives?

    Thanked by 1zrj766
  • zrj766zrj766 Member
    edited December 2025

    Additional information:
    EX101 (i9-13900) entered the auction, setup fee free.
    AX41 (AMD 3600) returned to the main page, setup fee free.
    AX52 (AMD 7700) removed from the page.
    RX (ARM) page exists but all products have been removed.

  • Hello, I'm having trouble with my payment and have sent a support email but haven't received a response yet.

  • Hetzner_OLHetzner_OL Member, Top Host, Host Rep

    Hi there @ducpt254 - Hi there, please keep in mind that our billing team here in Germany works normal office hours, and that there is a bit of a bottleneck because of the holidays. If you would like me to ask a colleague to check on your ticket for you, please send me a DM with your account number or support ticket number. --Katie

  • @Hetzner_OL said: and even from some countries that are considered risky. --Katie

    germany?

    Thanked by 1OpaqueRegistrant
  • @Hetzner_OL said:
    Hi there @ducpt254 - Hi there, please keep in mind that our billing team here in Germany works normal office hours, and that there is a bit of a bottleneck because of the holidays. If you would like me to ask a colleague to check on your ticket for you, please send me a DM with your account number or support ticket number. --Katie

    I sent you a private message yesterday.

  • Hetzner_OLHetzner_OL Member, Top Host, Host Rep

    @hyperblast said: germany?

    We do not accept all new accounts from Germany. If you tried to make a new account and were rejected and would like me to ask someone to manually review it, please send me a DM with your customer number. --Katie

  • Hetzner_OLHetzner_OL Member, Top Host, Host Rep
    edited January 8

    Hey LETers, We just posted a new short video about hardware assembly team that you might find interesting.
    You can find more short behind the scene videos at https://www.youtube.com/@HetznerOnline/shorts
    --Katie

    Thanked by 1MrLime
  • @bokuyaba said:
    The Hetzner EX101 has already been moved to the Server Auction, and the AX52 has been discontinued. However, I haven’t seen any next-generation server announced as a replacement for the AX52. I’ve been waiting for the EX102 for quite some time, but it seems increasingly unlikely. Perhaps the AX102 will be discontinued as well. With hard drive and memory prices rising, will we still see a premium configuration like the AX101 with 2×4TB drives?

    Now that sovereign server hosting is becoming more important every day, I feel that hetzner is taking the opportunity to leave the low-end server market. It will only sell the more profitable servers.

  • @Hetzner_OL said: We do not accept all new accounts from Germany. If you tried to make a new account and were rejected and would like me to ask someone to manually review it, please send me a DM with your customer number. --Katie

    thanks for the offer. but honestly, i just wanted to say something derogatory about germany!

    Thanked by 1anubhavhirani
  • If I'm reading their web site correctly, Hetzner appears to offer gratis DNS hosting to North American users. Has anyone tried this, anywhere in the world?

  • Hetzner_OLHetzner_OL Member, Top Host, Host Rep

    @Turbo_Pascal - This is available to all users, and actually, you don't need to have any paid products with us to use our DNS management. There is some more information at Hetzner Docs. --Katie

    Thanked by 1Turbo_Pascal
  • Thanks. The word, "management", is unclear. I'll have to dig into the documentation to find out whether it means hosting (primary or otherwise).

    @Hetzner_OL said: use our DNS management

  • Hetzner_OLHetzner_OL Member, Top Host, Host Rep

    Hi again @Turbo_Pascal - You can use it for managing your DNS zones and records. We also have managed hosting and managed servers, as well as a number of un-managed options (cloud, dedicated servers, Storage Boxes). --Katie

    Thanked by 1Turbo_Pascal
  • Thanks, Katie. I'm pretty excited to discover this. I noticed several nameservers are provided. Thus it appears to be a complete DNS hosting solution (regardless of whatever more advanced features some might require).

    @Hetzner_OL said: managing your DNS zones and records

    Thanked by 1Hetzner_OL
  • Hetzner’s original AX52 (AMD Ryzen™ 7 7700) has been moved to the auction section.

    Thanked by 1SashkaPro
  • LeviLevi Member

    @bokuyaba said:
    Hetzner’s original AX52 (AMD Ryzen™ 7 7700) has been moved to the auction section.

    It is about time.

  • We have noticed irregularities on your account, so we unfortunately cannot have a contract with you at the present time. We have therefore had to close your account.

    My account has been banned. I want to reinstate my account. How can I do this?

  • @byrtty said:
    We have noticed irregularities on your account, so we unfortunately cannot have a contract with you at the present time. We have therefore had to close your account.

    My account has been banned. I want to reinstate my account. How can I do this?

    Move to other provider

  • Hetzner_OLHetzner_OL Member, Top Host, Host Rep

    Hi @byrtty - I see that you already sent me a DM. I will respond to you there. --Katie

  • Hetzner dedicated server setup fees have increased significantly. Currently, the prices displayed on the website differ from the final checkout prices.

    EX44: €79 ➡️ €99
    EX63: €79 ➡️ €99
    EX130-R: €159 ➡️ €476
    EX130-S: €159 ➡️ €359

    AX41: €0
    AX42: €79 ➡️ €107
    AX102: €79 ➡️ €269
    AX162-R: €159 ➡️ €542
    AX162-S: €159 ➡️ €411

    SX65: €79 ➡️ €109
    SX135: €159 ➡️ €209
    SX295: €159 ➡️ €399

    GEX44: €159 ➡️ €264
    GEX131: €159 ➡️ €1555

    Dell DX
    DX153: €0 ➡️ €771
    DX182: €0 ➡️ €897
    DX293: €0 ➡️ €944

  • @zrj766 said:
    Hetzner dedicated server setup fees have increased significantly. Currently, the prices displayed on the website differ from the final checkout prices.

    EX44: €79 ➡️ €99
    EX63: €79 ➡️ €99
    EX130-R: €159 ➡️ €476
    EX130-S: €159 ➡️ €359

    AX41: €0
    AX42: €79 ➡️ €107
    AX102: €79 ➡️ €269
    AX162-R: €159 ➡️ €542
    AX162-S: €159 ➡️ €411

    SX65: €79 ➡️ €109
    SX135: €159 ➡️ €209
    SX295: €159 ➡️ €399

    GEX44: €159 ➡️ €264
    GEX131: €159 ➡️ €1555

    Dell DX
    DX153: €0 ➡️ €771
    DX182: €0 ➡️ €897
    DX293: €0 ➡️ €944

    Hetzner has completely gone crazy.

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