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I encountered the same problem as you. I contacted them and they rejected my application for security reasons. You can see from the comments above that you're not alone; I've already chosen another vendor.
You guys lost me when you changed your data cap for VMs in the US.
Same. I just shut down my last Hetzner VPS last week.
@Hetzner_OL I have created a new account, and am waiting for the manual review. I have submitted all relevant documents, plus didnt use vpn. I'll ping you with my email I'd, if possible please get it looked at
Hetzner BF Deals:
No Setup fee:
AX102
AX162-R
AX162-S
EX44
STORAGE SHARE: First month free
lol
And no deals for VPS... @leroy Jenkins, did you expected that?
Black Friday starts today for us! Until Cyber Monday (Dec 1st), you pay no setup fee on selected dedicated servers – EX44, AX52, AX102 and AX162 – and get our Nextcloud-based Storage Share for free for a whole month!
Don’t wait too long, the offer is subject to availability!
https://htznr.li/BW25_let
Sorry about that. We had to remove AX52 from this offer.
That was quick. Still waiting for the double price deals!
k
As a general policy, we do not publish roadmaps for what we have planned for the future and when, if ever, it might be ready. Instead, we prefer to announce good news when it is online and ready for customers to order. --Katie
I changed to NetCup to quickly > @barbaros said:
Iam also waiting for this it's almost next year so prices will probably increase with 50%
Can you help me with my account verification issue?
Yeah, your common generic reply.. Thanks.
it's not attractive at all
What typically is Hetzner's lowest cost VPS during their Black Friday promotions?
Please send me a DM with your account number or the email address you used to create the account. --Katie
Sorry you feel that way. But thanks for the feedback nonetheless. --Katie
We typically don't have Black Friday deals for our cloud products. We instead tend to do no-setup-fee sales on our dedicated servers.
However, this year, people can try our NextCloud-based line of products (Storage Shares) for free for a month. --Katie
Sorry for the boilerplate response. But apparently you already know our policy. If and when we have more information on anything new with our cloud server plans, we will publish that info. --Katie
wow! supreme deal!!11
supreme! best deal i have ever seen! moar of the same please!
Mate, we all know that hatznar gone to shit, no need to piss on the face with it
my comments above are deadly serious! awesome BF deals from hetzner!!11
Just curious, how do you define who to do KYC?
Hello hetzner team, I have a question, if someone builds a platform-as-a-service on top of your platform, is there some special arrangement preferably which can be done since I know you guys are sort of strict in abuse but are there any cloud providers who are on top of hetzner's infrastructure and if so, can a special arrangement for abuse be arranged / given time for me to handle abuse from my side and not give warnings or anything similar.
have a nice day. I wish to create a platform on top of hetzner honestly but I am worried about this aspect more than anything
I set $dollar first and got kyc after to send passport. Account disabled. As second made account with €euro and got no kyc after all.
@JstTan - We do not give out much information about our KYC process on purpose. Why? In the past, we were more transparent about what raised red flags. When a customer's account registration failed and they asked us why, we usually told them. Then, they would fix the issue and get the account. But we had more problems with abuse back then. When we stopped sharing this information, we saw a noticeable drop in abuse.
There are a number of things that can raise red and yellow flags, and they can even be things that are factually correct about you, but that are still unusual. If a customers' account gets rejected, it is often because of multiple factors rather than just one. We have customers from around the world, and even from some countries that are considered risky. --Katie
@whynotlearn - Hi there, we allow resellers to use our products and services. Customers are responsible for preventing any and all abuse on their servers and in responding to our abuse messages in a timely way. The same is true for resellers. If you run your own business using our infrastructure, you need to properly secure your server, vet your customers, and respond to abuse reports. --Katie