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Celebrating 14 years in business - NVMe & Storage deals inside

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Comments

  • barbarosbarbaros Member

    @itachikonoha said:

    @Astro said:

    @jsg said: So, now that you heard about it, when will the problem be solved?

    With statements like those, it doesn't even feel like you want it to be solved. Just want to nag for no reason. Sure it should work a certain way - just email or coordinate with the provider here to get it fixed.

    Annoying to say the least.

    @hosthatch said: As soon as it exists. So far I have no idea who you are in our system, and have no way to identify your account. Can't really solve an issue that that does not exist.

    No idea what he wants to achieve.

    You can't expect customers to know about technicality always. It's upon the programmer/host to minimise the area or guide him/her.

    It's a client side error so knowing about his customer id will resolve nothing. One should just ask to hit f12 in chrome and copy whatever comes in the console for debugging purpose when submitting the form.

    This is how you the issue should have had been addressed if resolving was aim.

    Nah, next thing they will say is they don’t have F12 on their keyboard or they can’t find that button.

    Customer had option to pass their customer info to the provider or send email already which I believe they didn’t do

    Thanked by 4Astro borkedascii Tarball Falzo
  • itachikonohaitachikonoha Member

    @barbaros said:

    @itachikonoha said:

    @Astro said:

    @jsg said: So, now that you heard about it, when will the problem be solved?

    With statements like those, it doesn't even feel like you want it to be solved. Just want to nag for no reason. Sure it should work a certain way - just email or coordinate with the provider here to get it fixed.

    Annoying to say the least.

    @hosthatch said: As soon as it exists. So far I have no idea who you are in our system, and have no way to identify your account. Can't really solve an issue that that does not exist.

    No idea what he wants to achieve.

    You can't expect customers to know about technicality always. It's upon the programmer/host to minimise the area or guide him/her.

    It's a client side error so knowing about his customer id will resolve nothing. One should just ask to hit f12 in chrome and copy whatever comes in the console for debugging purpose when submitting the form.

    This is how you the issue should have had been addressed if resolving was aim.

    Nah, next thing they will say is they don’t have F12 on their keyboard or they can’t find that button.

    Customer had option to pass their customer info to the provider or send email already which I believe they didn’t do

    But it's clearly a client side issue where some js code is breaking in some version of browser perhaps or may be due to third party add ons.

    In the email, suppose he gave customer Id, mail.... Other informations. But from server side, you can not get any useful information since bug exists in the client side.

    I am just pointing how it can be resolved.

    The console will have the necessary error message to debug.

    @jsg you could try submitting a ticket and reply with the response code and status you can see in dev bar.

    Thanked by 1Falzo
  • Motion3549Motion3549 Member

    @gaga said:

    Always satisfied with the services! Grab a new one in APAC. Thanks HostHatch! :)

    Would you mind sharing your YABS results?

  • UmcookiesUmcookies Member

    @itachikonoha said:

    you could try submitting a ticket and reply with the response code and status you can see in dev bar.

    Recording a video is too much but you expect them to be able to navigate and use a browsers developers tools?

    Thanked by 7PineappleM darkimmortal Smigit borkedascii hosthatch Tarball loay
  • hosthatchhosthatch Patron Provider, Top Host, Veteran

    @itachikonoha said: It's a client side error so knowing about his customer id will resolve nothing

    Thanks for your very useless input, as usual.

    Thanked by 6barbaros Astro Tarball ariq01 PineappleM borkedascii
  • songtianlunsongtianlun Member

    Will there be a special offer for relatively small storage vps today?

  • itachikonohaitachikonoha Member
    edited April 2025

    @hosthatch said:

    @itachikonoha said: It's a client side error so knowing about his customer id will resolve nothing

    Thanks for your very useless input, as usual.

    Your panel uses vue components. Since you are using ziggy, you probably are using laravel in backend as well with inertiajs.

    You do not use a traditional form rather the data binding inputs. So in order to not getting proper response from the server, either of the two must happen:

    (assuming fetch is sending the request since jsg had said that after hitting submit, some actions does happen)

    1. validation error or
    2. browser showing some incompatibility which could differ from version to version as well as between different browsers.

    The easiest way to debug is, to check the server response.

    I don't see how it is useless input unless you can tell how one should proceed from here.

    Thanked by 1jsg
  • hosthatchhosthatch Patron Provider, Top Host, Veteran

    @itachikonoha said: I don't see how it is useless input unless you can tell how one should proceed from here.

    I wonder how much more useless comments full of incorrect paragraphs you are going to make before realizing that the solution was provided in my first post: contact us from the affected account/email.

    Thanked by 6Astro barbaros amaeva080 Tarball ariq01 borkedascii
  • JabJabJabJab Member

    Let's be honest, we don't know if this is server-side or client-side, just e-mail support if you can't make panel working.

    Let's be honest again - @jsg is smart enough to open Developer Tools, looks in Network tab and see what is there. 500, error, blocked by uBlock, anything. He (just) don't want to do it.

    Why? Who the fuck knows.

    Thanked by 1skorous
  • itachikonohaitachikonoha Member

    @hosthatch said:

    @itachikonoha said: I don't see how it is useless input unless you can tell how one should proceed from here.

    I wonder how much more useless comments full of incorrect paragraphs you are going to make before realizing that the solution was provided in my first post: contact us from the affected account/email.

    That's not a solution. That's an addressal method

    Both are different.

    Thanked by 1jsg
  • barbarosbarbaros Member

    @itachikonoha said:

    @hosthatch said:

    @itachikonoha said: I don't see how it is useless input unless you can tell how one should proceed from here.

    I wonder how much more useless comments full of incorrect paragraphs you are going to make before realizing that the solution was provided in my first post: contact us from the affected account/email.

    That's not a solution. That's an addressal method

    Both are different.

    How on earth are you so sure that @jsg is actually having an issue and not just actually trolling? Are you sitting next to him?

  • rogerwilcorogerwilco Member

    @hosthatch thank you for continuing to indulge the LET community.

  • itachikonohaitachikonoha Member

    @barbaros said:

    @itachikonoha said:

    @hosthatch said:

    @itachikonoha said: I don't see how it is useless input unless you can tell how one should proceed from here.

    I wonder how much more useless comments full of incorrect paragraphs you are going to make before realizing that the solution was provided in my first post: contact us from the affected account/email.

    That's not a solution. That's an addressal method

    Both are different.

    How on earth are you so sure that @jsg is actually having an issue and not just actually trolling? Are you sitting next to him?

    Because I went through the whole js section of the panel and it is a mess.

    Just loading the support page will give you too many errors. On one hand, they are using SPA (single page application) and on the other hand, there is also jquery.

    Then they are adding event listeners in vanilla js even though vue is used elsewhere.

    Then jquery is used to send request through $.ajax({}) which could become problematic since the inputs are dynamic with vue data binding.

    In short, you are using virtual dom and actual dom together which could yield issues like jsg has mentioned.

  • barbarosbarbaros Member

    @itachikonoha said:

    @barbaros said:

    @itachikonoha said:

    @hosthatch said:

    @itachikonoha said: I don't see how it is useless input unless you can tell how one should proceed from here.

    I wonder how much more useless comments full of incorrect paragraphs you are going to make before realizing that the solution was provided in my first post: contact us from the affected account/email.

    That's not a solution. That's an addressal method

    Both are different.

    How on earth are you so sure that @jsg is actually having an issue and not just actually trolling? Are you sitting next to him?

    Because I went through the whole js section of the panel and it is a mess.

    Just loading the support page will give you too many errors. On one hand, they are using SPA (single page application) and on the other hand, there is also jquery.

    Then they are adding event listeners in vanilla js even though vue is used elsewhere.

    Then jquery is used to send request through $.ajax({}) which could become problematic since the inputs are dynamic with vue data binding.

    In short, you are using virtual dom and actual dom together which could yield issues like jsg has mentioned.

    Looks good to me?

  • jsgjsg Member, Resident Benchmarker

    @itachikonoha said:

    @barbaros said:

    @itachikonoha said:

    @Astro said:

    @jsg said: So, now that you heard about it, when will the problem be solved?

    With statements like those, it doesn't even feel like you want it to be solved. Just want to nag for no reason. Sure it should work a certain way - just email or coordinate with the provider here to get it fixed.

    Annoying to say the least.

    @hosthatch said: As soon as it exists. So far I have no idea who you are in our system, and have no way to identify your account. Can't really solve an issue that that does not exist.

    No idea what he wants to achieve.

    You can't expect customers to know about technicality always. It's upon the programmer/host to minimise the area or guide him/her.

    It's a client side error so knowing about his customer id will resolve nothing. One should just ask to hit f12 in chrome and copy whatever comes in the console for debugging purpose when submitting the form.

    This is how you the issue should have had been addressed if resolving was aim.

    Nah, next thing they will say is they don’t have F12 on their keyboard or they can’t find that button.

    Customer had option to pass their customer info to the provider or send email already which I believe they didn’t do

    But it's clearly a client side issue where some js code is breaking in some version of browser perhaps or may be due to third party add ons.

    In the email, suppose he gave customer Id, mail.... Other informations. But from server side, you can not get any useful information since bug exists in the client side.

    I am just pointing how it can be resolved.

    The console will have the necessary error message to debug.

    @jsg you could try submitting a ticket and reply with the response code and status you can see in dev bar.

    If I could ...

    @hosthatch said:

    @itachikonoha said: It's a client side error so knowing about his customer id will resolve nothing

    Thanks for your very useless input, as usual.

    An ad hominem? Sad, and I thought you are a professional.

    @hosthatch said:

    @itachikonoha said: I don't see how it is useless input unless you can tell how one should proceed from here.

    I wonder how much more useless comments full of incorrect paragraphs you are going to make before realizing that the solution was provided in my first post: contact us from the affected account/email.

    In other words "your way or no way". Reminder: I'm your customer, not your servant!

    Besides: why do you offer tickets in your panel if you want customers to email you?

    And please, at least stop the ad hominems (although against another user).

    @JabJab said:
    Let's be honest, we don't know if this is server-side or client-side, just e-mail support if you can't make panel working.

    Let's be honest again - @jsg is smart enough to open Developer Tools, looks in Network tab and see what is there. 500, error, blocked by uBlock, anything. He (just) don't want to do it.

    Why? Who the fuck knows.

    I did not say that I'm unwilling to do that, I merely stated a problem. And yes, being an experienced developer (albeit not in web fluff) I could and quite likely would do as asked but I wasn't asked, not by the relevant person, hosthatch, anyway. Probably he's not interested in solving a problem he - publicly - first misunderstood and then largely ignored, demanding that I send an email (whatever that be good for; he didn't explain so far).

    I really liked my hosthatch servers but not anymore due to their attitude.

    @barbaros said:

    @itachikonoha said:

    @hosthatch said:

    @itachikonoha said: I don't see how it is useless input unless you can tell how one should proceed from here.

    I wonder how much more useless comments full of incorrect paragraphs you are going to make before realizing that the solution was provided in my first post: contact us from the affected account/email.

    That's not a solution. That's an addressal method

    Both are different.

    How on earth are you so sure that @jsg is actually having an issue and not just actually trolling? Are you sitting next to him?

    Simple: I'm not you. I don't like trolling. When I say that I experienced a problem then I really did.

  • barbarosbarbaros Member
    edited April 2025

    @jsg said:
    Simple: I'm not you. I don't like trolling. When I say that I experienced a problem then I really did.

    You just blamed the provider saying that they are blocking customers on cheaper (or promo) plans to create tickets. With no proof and ignoring all the workarounds with BS excuses like "oh not correct person asked me. They didn't asked me, they demanded me! I am not servant"

    It's just yapping, you are trolling.

    Unlike you, if I am trolling or shitposting, I clearly say that and never refuse such thing.

    Thanked by 3jnd wadhah muffin
  • itachikonohaitachikonoha Member

    @barbaros said:

    @itachikonoha said:

    @barbaros said:

    @itachikonoha said:

    @hosthatch said:

    @itachikonoha said: I don't see how it is useless input unless you can tell how one should proceed from here.

    I wonder how much more useless comments full of incorrect paragraphs you are going to make before realizing that the solution was provided in my first post: contact us from the affected account/email.

    That's not a solution. That's an addressal method

    Both are different.

    How on earth are you so sure that @jsg is actually having an issue and not just actually trolling? Are you sitting next to him?

    Because I went through the whole js section of the panel and it is a mess.

    Just loading the support page will give you too many errors. On one hand, they are using SPA (single page application) and on the other hand, there is also jquery.

    Then they are adding event listeners in vanilla js even though vue is used elsewhere.

    Then jquery is used to send request through $.ajax({}) which could become problematic since the inputs are dynamic with vue data binding.

    In short, you are using virtual dom and actual dom together which could yield issues like jsg has mentioned.

    Looks good to me?

    It's not about look but how the events are "fired".

    Different browsers follow different standards so sometimes, in rare occasions, some issues may creep up.

    The panel has a bit of spaghetti code and could use some cleaning up. The way I see it is, they initially built the panel, but while adding features, didn't follow the set rules of the built version (it happens in different projects). In the end, compatibility may arise. You try to remove incompatibilities as much as possible but in rare cases, something might show up.

    I am not saying it is someone's mistake. Since there is a deadlock going on, I just tried to give some pointers from where both the parties may carry forward.

    Learnt my lesson. So I'll stop here.

  • FAT32FAT32 Administrator, Deal Compiler Extraordinaire
    edited April 2025

    Can @hosthatch drops some $7/yr VPS in APAC so I can buy, finally become a HH user, and try to debug the support ticket cannot be submitted issue?

    Thanked by 19ariq01 PineappleM cainyxues borkedascii barbaros zGato Blembim sh97 donnebanget loay admax tototo satorik muffin beanman109 host_c FairShare jsg hosthatch
  • cainyxuescainyxues Member

    @FAT32 said:
    Can @hosthatch drops some $7/yr VPS in APAC so I can buy, finally become a HH user, and try to debug the support ticket cannot be submitted issue?

    +1 <3

    Isn't it late.....?💤

    Thanked by 3FAT32 Blembim admax
  • barbarosbarbaros Member
    edited April 2025

    @FAT32 said:
    Can @hosthatch drops some $7/yr VPS in APAC so I can buy, finally become a HH user, and try to debug the support ticket cannot be submitted issue?

    also EU please

    Thanked by 5wadhah FAT32 Blembim cainyxues admax
  • wadhahwadhah Member, Host Rep

    @barbaros said:

    @FAT32 said:
    Can @hosthatch drops some $7/yr VPS in APAC so I can buy, finally become a HH user, and try to debug the support ticket cannot be submitted issue?

    also EU please

    yeah we need to debug the issue both on the EU and the APAC side, maybe it's just one region.

    Thanked by 6FAT32 jnd Blembim cainyxues borkedascii hosthatch
  • FAT32FAT32 Administrator, Deal Compiler Extraordinaire

    @wadhah said:

    @barbaros said:

    @FAT32 said:
    Can @hosthatch drops some $7/yr VPS in APAC so I can buy, finally become a HH user, and try to debug the support ticket cannot be submitted issue?

    also EU please

    yeah we need to debug the issue both on the EU and the APAC side, maybe it's just one region.

    Ya I agree this needs collaborative effort

    Thanked by 7barbaros Blembim cainyxues wadhah admax the_doctor beanman109
  • SgrocksSgrocks Member

    Instead of appreciating the offers and all, some people be like, look at the backend of the site as a mess, to which no one gives a damn fck.

    Thanked by 2loay BBTN
  • BlembimBlembim Member

    Helo deal hre?

    Thanked by 4FAT32 cainyxues borkedascii beanman109
  • SgrocksSgrocks Member

    Really like all the servers I have with HH, going strong since 2017

  • BlembimBlembim Member

    @FAT32 said:
    Can @hosthatch drops some $7/yr VPS in APAC so I can buy, finally become a HH user, and try to debug the support ticket cannot be submitted issue?

    My im we need

    If storage me no resist

    Thanked by 3FAT32 admax beanman109
  • FAT32FAT32 Administrator, Deal Compiler Extraordinaire

    @Blembim said:

    @FAT32 said:
    Can @hosthatch drops some $7/yr VPS in APAC so I can buy, finally become a HH user, and try to debug the support ticket cannot be submitted issue?

    My im we need

    If storage me no resist

    I honestly dont have any more idler money but I can make exception for HostHatch

    Thanked by 6borkedascii Blembim wadhah admax the_doctor beanman109
  • BlembimBlembim Member

    @FAT32 said:

    @Blembim said:

    @FAT32 said:
    Can @hosthatch drops some $7/yr VPS in APAC so I can buy, finally become a HH user, and try to debug the support ticket cannot be submitted issue?

    My im we need

    If storage me no resist

    I honestly dont have any more idler money but I can make exception for HostHatch

    Just one more wont hurt much

    Thanked by 4FAT32 wadhah admax beanman109
  • FAT32FAT32 Administrator, Deal Compiler Extraordinaire

    @Blembim said:

    @FAT32 said:

    @Blembim said:

    @FAT32 said:
    Can @hosthatch drops some $7/yr VPS in APAC so I can buy, finally become a HH user, and try to debug the support ticket cannot be submitted issue?

    My im we need

    If storage me no resist

    I honestly dont have any more idler money but I can make exception for HostHatch

    Just one more wont hurt much

    But I am super tired so I think I will go and get some rest first...

    Thanked by 4Blembim admax ariq01 beanman109
  • wadhahwadhah Member, Host Rep

    @FAT32 said:

    @Blembim said:

    @FAT32 said:
    Can @hosthatch drops some $7/yr VPS in APAC so I can buy, finally become a HH user, and try to debug the support ticket cannot be submitted issue?

    My im we need

    If storage me no resist

    I honestly dont have any more idler money but I can make exception for HostHatch

    down bad with the stock market dino?

    Thanked by 5FAT32 admax ariq01 beanman109 Blembim
This discussion has been closed.