Black Friday 2023 - NVMe and Storage deals

reviewvps · November 2023

@hosthatch said:
@reviewvps I've provided you with a full refund and wish you all the best.

Please refund my paying server too. I don't need it anymore.

srch07 · November 2023

@srch07 said:
if you keep nagging them, they might not want you as customer now or in future. Has happened multiple times before.

Called it lol. 👇

@hosthatch said:
@reviewvps I've provided you with a full refund and wish you all the best.

In all fairness, OP was really incompatible with the host, and seems to need hand-holding.

op23 · November 2023

@srch07 said:

@srch07 said:
if you keep nagging them, they might not want you as customer now or in future. Has happened multiple times before.

Called it lol. 👇

@hosthatch said:
@reviewvps I've provided you with a full refund and wish you all the best.

In all fairness, OP was really incompatible with the host, and seems to need hand-holding.

More like OP thought poor planning on their end was to be balanced by extra leg work by the provider.

If you are running a website that actually matters, you don’t run into these situations where you have no server to host it on due to chasing deals. You have a contingency.

user123 · November 2023

Astro · November 2023

@reviewvps said:

@hosthatch said:
@reviewvps I've provided you with a full refund and wish you all the best.

Please refund my paying server too. I don't need it anymore.

Bye bye

cybertech · November 2023

flash sale of the refunded servers!!!!!!!!!!!!!!

bdl · November 2023

@reviewvps said:

@hosthatch said:
@reviewvps I've provided you with a full refund and wish you all the best.

Please refund my paying server too. I don't need it anymore.

looks like you just purchased with Purple Daddy so good luck with that

didtav · November 2023

every year, there is always drama on hosthatch's bf deals!

every year

gaga · November 2023

Thank you @hosthatch , my servers has been delivered.

fluffernutter · November 2023

@didtav said:
every year, there is always drama on hosthatch's bf deals!

every year

i find it crazy that people are smart enough to administer a server but dumb enough to not know how to read the offer post. New ones every year too

gaga · November 2023

@hosthatch I paid two years for Storage 1TB plan.
But the billing cycle stated : Next payment is due on 2023-12-29 for a total of $65.00. It's one month, not two year

Ticket has been created to Billing Department.

Umair · November 2023

I got my 2nd storage server. Just seeing something odd with the disk used. Anyone have seen it with their setup? (Do not want to bug the support, i know they have been busy)

[root@backups ~]# df -h
Filesystem      Size  Used Avail Use% Mounted on
/dev/vda2       4.6T   34G  4.6T   1% /

I just logged into it, its base Almalinux 8 install. I am not seeing where 34G is being used.
du -hs / only shows like 2G used.

Is it something to do with large 5TB partition?

ralf · November 2023

@Umair said:
I got my 2nd storage server. Just seeing something odd with the disk used. Anyone have seen it with their setup? (Do not want to bug the support, i know they have been busy)
[root@backups ~]# df -h
Filesystem      Size  Used Avail Use% Mounted on
/dev/vda2       4.6T   34G  4.6T   1% /
I just logged into it, its base Almalinux 8 install. I am not seeing where 34G is being used.
du -hs / only shows like 2G used.

Is it something to do with large 5TB partition?

I didn't pay any attention to it before I started filling mine up, but as I've never had a drive this big before, I guess it's because more space has been reserved for inodes and other filesystem things compared to a smaller disk. Mine (on debian) seems to be ext4, so also not sure if the size of the journal is proportional to the size of the partition.

Also, the 4.6T is expected because of the base-10 vs base-2 thing, if you use -H you'll get 5.0T.

So, I'd say just accept it as it is, no need to worry support as you have the correct size partition. If your (unmanaged) OS happens to have used more than you expect, then re-install a different OS, or whatever, but in terms of provisioning you have the correct 5.0TB.

JabJab · November 2023

@Umair said: I just logged into it, its base Almalinux 8 install. I am not seeing where 34G is being used.
du -hs / only shows like 2G used.

root reserved space?
Random google link: https://docs.cloudera.com/cdp-private-cloud-base/7.1.9/managing-clusters/topics/cm-decrease-reserved-space.html

Umair · November 2023

@ralf said:

Also, the 4.6T is expected because of the base-10 vs base-2 thing, if you use -H you'll get 5.0T.

So, I'd say just accept it as it is, no need to worry support as you have the correct size partition. If your (unmanaged) OS happens to have used more than you expect, then re-install a different OS, or whatever, but in terms of provisioning you have the correct 5.0TB.

I wasn't complaining at all about the partition size. I know how that works.
I was just wondering where is the extra disk being used.

Umair · November 2023

@JabJab said:

root reserved space?
Random google link: https://docs.cloudera.com/cdp-private-cloud-base/7.1.9/managing-clusters/topics/cm-decrease-reserved-space.html

Thanks for the link. that makes perfect sense.

TimboJones · November 2023

@hosthatch said:

@TimboJones said:

@hosthatch said:

@elmorigs said: Which package and location did you buy? Did they explain why it is delayed more than 10 days?

Please note that it is 10 working days, and nothing has been delayed from our end (at least so far).

Then you should tell your support agents to not cause drama by extending 10 working days unnecessarily (even worse, he doesn't know 10 fucking working days from the day he said it, that's being an extra cunt), it makes you guys look unprofessional and pissy. Just copy/pasting what was specified in the OP would have been perfectly conveyed AND had the secondary effect of "we already told you this, asshole", but nicer.

Unless, you have statutory holidays between yesterday and Dec 15th. At the time of purchase, Nov 26th, his 10 working days would have been Dec 8, a full week sooner than Support told him.

I assume you have not read the complete ticket then.

Of course not. But surely, you're not justifying changing the terms (setup time based on inquiring on delivery date) and being petty little bitches because he asked a fucking question?

Either refund him or give him a reasonable answer, don't be whiny cunts who take out their frustrations on desperate and/or stupid people. You're not the Soup Nazi of servers.

ralf · November 2023

@JabJab said:

@Umair said: I just logged into it, its base Almalinux 8 install. I am not seeing where 34G is being used.
du -hs / only shows like 2G used.

root reserved space?
Random google link: https://docs.cloudera.com/cdp-private-cloud-base/7.1.9/managing-clusters/topics/cm-decrease-reserved-space.html

I don't think so. It's been a while since I last worried about it, but doesn't that just reduce the avail and %age used (so that 100% on df means normal users get disk full errors, but root can still use the reserved blocks)?

optisoft · November 2023

@hosthatch said:

Also, just out of curiosity, what are you planning to do with your previous generation Intel E5-based NVMe nodes?

We will roll it out to all locations eventually, but I do not have a timeline for you at mo

Maybe will be possible some smaller storage plan ? 256g or 512g ?
And maybe ipv6 only to be cheaper?
Think about it

Good Luck with your new nodes

JabJab · November 2023

@ralf said:
I don't think so. It's been a while since I last worried about it, but doesn't that just reduce the avail and %age used (so that 100% on df means normal users get disk full errors, but root can still use the reserved blocks)?

Depends how system handles that - that is why there was a question mark at the end and a link showing a way to check it (or even change).

@Umair so, was it reserved space or not?

TimboJones · November 2023

@reviewvps said:

@hosthatch said:
@reviewvps I've provided you with a full refund and wish you all the best.

Please refund my paying server too. I don't need it anymore.

Oh boy. You're going to get added to FraudRecord.

TimboJones · November 2023

@hosthatch said:
@reviewvps I've provided you with a full refund and wish you all the best.

Correct solution. Lara is consistently polite, clearly she wasn't the dick extending to Dec 15 and causing this drama instead of, 1) ignoring the ticket, 2) reference setup and refund policy from LET offer.

Daniel15 · November 2023

@Umair said:
I got my 2nd storage server. Just seeing something odd with the disk used. Anyone have seen it with their setup? (Do not want to bug the support, i know they have been busy)
[root@backups ~]# df -h
Filesystem      Size  Used Avail Use% Mounted on
/dev/vda2       4.6T   34G  4.6T   1% /
I just logged into it, its base Almalinux 8 install. I am not seeing where 34G is being used.
du -hs / only shows like 2G used.

Is it something to do with large 5TB partition?

This is normal. ext4 preallocates parts of the file system. See this StackOverflow question for example: https://askubuntu.com/questions/131516/new-ext4-partition-and-used-space

It's <1.5% of the disk space so you really shouldn't need to worry about it

Additionally, note that 5% of space is reserved for root by default, like @JabJab said. I think you're right that this is just subtracted from the available space. The reserved space is needed so that you can still do administrative stuff as the root user even when the disk is "full", as otherwise any command that writes logs would fail with an "out of disk space" error.

The 5% default was set when disk sizes were significantly smaller. 5% of 5TB is 250GB, which is far far larger than you'd ever need. Even just 5GB would be fine. You can use tune2fs to reduce the reserved space. Some distros like Debian let you adjust it during installation.

Having said that, reserved blocks only really make sense for the root partition (and /var if you make that a separate partition). If you have a separate partition for your data (like /mnt/data or /data or something similar), it's safe to reduce that to 0% reserved.

I'd highly recommend doing this with any storage VPS rather than only using one partition (like in your df output), as it means you can wipe and reinstall the OS without losing the data. LVM is also a good idea since it means you can more easily adjust the partitions in the future if needed (e.g. if the root partition needs more space).

Dimtar · November 2023

I picked up one of the BF deals and my box has been delivered. I can’t get IPv6 working, I’ve put the details in for Debian 11 as per the website but I just get no traffic on IPv6.

Does anyone have any suggestions?
I have a ticket in but it hasn’t been touched yet which is fine, it’s not urgent.

remy · November 2023

@Daniel15 said:
@Umair said:
I got my 2nd storage server. Just seeing something odd with the disk used. Anyone have seen it with their setup? (Do not want to bug the support, i know they have been busy)
[root@backups ~]# df -h
Filesystem      Size  Used Avail Use% Mounted on
/dev/vda2       4.6T   34G  4.6T   1% /
I just logged into it, its base Almalinux 8 install. I am not seeing where 34G is being used.
du -hs / only shows like 2G used.

Is it something to do with large 5TB partition?
This is normal. ext4 preallocates parts of the file system. See this StackOverflow question for example: https://askubuntu.com/questions/131516/new-ext4-partition-and-used-space

It's <1.5% of the disk space so you really shouldn't need to worry about it

Additionally, note that 5% of space is reserved for root by default, like @JabJab said. I think you're right that this is just subtracted from the available space. The reserved space is needed so that you can still do administrative stuff as the root user even when the disk is "full", as otherwise any command that writes logs would fail with an "out of disk space" error.

The 5% default was set when disk sizes were significantly smaller. 5% of 5TB is 250GB, which is far far larger than you'd ever need. Even just 5GB would be fine. You can use tune2fs to reduce the reserved space. Some distros like Debian let you adjust it during installation.

Having said that, reserved blocks only really make sense for the root partition (and /var if you make that a separate partition). If you have a separate partition for your data (like /mnt/data or /data or something similar), it's safe to reduce that to 0% reserved.

I'd highly recommend doing this with any storage VPS rather than only using one partition (like in your df output), as it means you can wipe and reinstall the OS without losing the data. LVM is also a good idea since it means you can more easily adjust the partitions in the future if needed (e.g. if the root partition needs more space).

I'm adding the command to run because I did it recently

sudo tune2fs -m 0.2 /dev/vda

To reserve 0.2% of capacity.
Adjust to your needs.

@Daniel15 Unbelievable how many servers you have!
That must be quite a budget

webcraft · November 2023

@Dimtar said:
I picked up one of the BF deals and my box has been delivered. I can’t get IPv6 working, I’ve put the details in for Debian 11 as per the website but I just get no traffic on IPv6.

Does anyone have any suggestions?
I have a ticket in but it hasn’t been touched yet which is fine, it’s not urgent.

What does ip a show? Did you restart your server after making the changes stated in their docs?

remy · November 2023

@Dimtar said:
I picked up one of the BF deals and my box has been delivered. I can’t get IPv6 working, I’ve put the details in for Debian 11 as per the website but I just get no traffic on IPv6.

Does anyone have any suggestions?
I have a ticket in but it hasn’t been touched yet which is fine, it’s not urgent.

@Dimtar said:
I picked up one of the BF deals and my box has been delivered. I can’t get IPv6 working, I’ve put the details in for Debian 11 as per the website but I just get no traffic on IPv6.

Does anyone have any suggestions?
I have a ticket in but it hasn’t been touched yet which is fine, it’s not urgent.

My netplan configuration on debian 12 if ever the documentation is just not up to date
You can find all the information to replace in the control panel

network:
    ethernets:
        eth0:
            dhcp4: true
            match:
                macaddress: 00:20:11:a9:XX:XX
            set-name: eth0
            addresses:
              - 176.126.85.XXX/24
              - 2a01:6f0:ffff:XXX::1/64
            routes:
              - to: default
                via: 176.126.XX.X
              - to: default
                via: fe80::1
    version: 2

Daniel15 · November 2023

@remy said: @Daniel15 Unbelievable how many servers you have!
That must be quite a budget

A lot of the small ones are sponsored for DNSTools.ws - the provider gives me a small VPS in exchange for a link on the homepage. Also some of the ones in the spreadsheet I don't have any more and just haven't gotten around to removing them yet.

@Dimtar said:
I picked up one of the BF deals and my box has been delivered. I can’t get IPv6 working, I’ve put the details in for Debian 11 as per the website but I just get no traffic on IPv6.

Does anyone have any suggestions?
I have a ticket in but it hasn’t been touched yet which is fine, it’s not urgent.

Try rebooting.

user123 · December 2023

@fluffernutter said:

@didtav said:
every year, there is always drama on hosthatch's bf deals!

every year

i find it crazy that people are smart enough to administer a server but dumb enough to not know how to read the offer post. New ones every year too

Agreed. That's totally ridiculous. On an unrelated note, it sure is good that people have to read the parenting manual and take a test before having a kid.

cybertech · December 2023

I like Lara.

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