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That's what tickets are for. This is a public forum, where we all can participate, including you. If you can't wait and want to get VirMach's priority attention there is a place in the ticket system for priority tickets that they answer first. It cost $15, you need to make the deposit beforehand. Best of luck to you.
Be polite @FrankZ!
It's coming!
I'm working on it ...
Edited to be more polite
I grabbed this
$27.03/yr
KVM - 1 GIGABIT
7936MB RAM
3 vCORE
25GB SSD (RAID 10)
15500GB BANDWIDTH
LOS ANGELES, CA LOCATION
1 DEDICATED IPv4
If it's the issue I think it is based on your post here then it is already activated, but there may be issues with controls. Of course if reinstall doesn't function then it's effectively not a useful machine.
All of these have already been corrected on the tickets specifically created using the control panel issue button. I do apologize if your initial ticket was incorrectly closed. It should not have been closed on out end, I'll see what happened. This was only supposed to be marked as "answered" which means we needed to make sure you could reply back. Checking that now and will edit my post. (edit3) I initially diagnosed this correctly (here) but your second or third reply mentioning your other ticket made me think it's something else.
(edit) This was a result of an error on our end with activation and not an issue with the control panel, but it looked like a control panel issue at a glance so it went into the wrong queue and fixed incorrectly. I'm resolving it now and moving your due date up.
(edit2) Your second ticket was flagged correctly, it was internally on a list of more complicated issues not involving control panel issues. The queue time is unfortunately normal for such flags.
That was a really smart purchase in a great location.
I am sure that you will really enjoy this VPS.
it works, thx bro.
with you guys got a greatsales on BF promotion
😂😁
@VirMach
Maybe your AUP is out of date:
"Customer’s Service cannot average more than 80 IOPS within any two (2) hour period"
This is the HDD usage policy, we need the SSD and NVME usage policy.
I don't have an issue limiting myself to HDD IOPS, but I need to be able to measure it.
SolusVM doesn't tell me what IOPS my server is using.
If I can't measure, how am I suppose to limit?
It's been out of date since the beginning, it's just meant to be absolute lowest we'd ever contact you about but we have done that to pretty much zero customers for 80 IOPS. I say pretty much just in case I'm forgetting some weird case that was 80 IOPS with more intensive operations. I really don't think anyone should be worried. You can quote me here if you read this message (anyone reading this) and you do have problems. Then we can go over what happened and adjust the anti-abuse script accordingly (we've already been doing this for years to accommodate pretty much every legitimate use case or to reduce usage level for specific applications that had I/O issues.)
Changing the terms becomes problematic so since we've delayed a change for now for some time, I'll see if we can have a better explanation page (with fine print still referencing ToS.)
$8.38/yr - BUFFALO, NY / 3 vCPU / 3838M RAM / 83G SSD / 8383G BW / 1 IPs
I was paying it and it dissapeared
same here
Not cool, @VirMach. So many layers before final Submit.
Nooooooo! I got lucky enough to see the deal and add it to my cart...but then I got "Remote Transaction Failure. Please Contact Support." when submitting my payment info (
same
that went fast.. I was waiting for cheap Buffalo and finally got but couldn't get it.
Who did get it?
@VirMach please more 8.38 Buffalo.
Virbot gone crazy....and I love it!
4.34 LA but don't need this location
Huh, and this half-deal disappeared after I hit submit. Guess I missed it xD.
pattern changed , virmach is keeping us awake-
So quick!!
yes finally! I managed to grab this
Ikr? Even I can last 8 seconds. Sometimes.