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cociu - hostsolutions.ro - NETSILVANIA | Move your services!
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To be fair, not everyone has all round IT knowledge/capability. Who said Cobol programmers? Cough! I've known Oracle DBAs that wouldn't know an relative path from a disc partition.
He apparently did that to have a chance to take care of tickets, one reason being that very many tickets (understandably from customers perspective) had been sent multiple times and working on that massive amount of (to a significant degree redundant) tickets just seemed not reasonably feasible.
Do I like that, do I think that's OK? No, clearly not, in particular as that massive amount of tickets came to exist only because Mr. Borta didn't feel like f_cking properly informing and updating his customers. But hell, it is what it is and I can understand his drastic step.
Uhm, not meaning to be harsh, but if there is nobody at HostSolutions who's capable of forming and running a simple SQL query then @cociu should seriously consider to close his shop or to find and hire external help.
Not really, the amount of time matters too.
Yes, up to a week i can understand, 2 weeks, in extremis, but not 4 AND the deletion of the tickets.
Look, I am all about not following the crowd here, yes he has been treated unfairly when he was called a scammer, yes, we don't want him gone, even the detractors (minus providers) would like him back in most cases, but the community is right here and the chargebacks are justified.
Would I chargeback my pennies from a man in distress even if it were of his own making?
Absolutely not but I would not go as far as asking others to follow the same path.
I can 100% understand people charging back after waiting a reasonable amount of time and after their ticket has been deleted without even a canned answer "we are looking into this, stay tuned" or "please open a new ticket stating clearly whether you would like your service back with an apology and some credit or a refund in such and such conditions" or at least a link to a postmortem and some offers of credit or refunds.
From your posts you seem to be person with decent IQ, well educated. It also seems that you have really high level of writing skills and a lot of free time. But on the other hand, when someone actually reads what you have posted it is obvious. You my friend are nothing more but a trol.
I would ask you to reconsider that bullshit that you stated as it may impact much worse than you are anticipating. People who potentially can get their money out would now potentially reconsider due your bad judgement, extensive trolling or you just being an idiot.
I am sorry but just two paragraphs from me.
I don't disagree.
Did he not say once or twice, that he isn't "technical"? (Rhetorical.)
Too much IQ can be counter productive. Can short circuit your brain and turn you into a weirdo.
I wouldn't know.
30 "working" days is weasely, which is why it's usually calendar days.
You're not afraid of losing your account?
I thought it was well known and expected if you file a PayPal dispute, you lose your services and account?
Edit: already discussed.
Don't worry, that was sufficient for a clear impression.
My condolences, and thanks for reporting your experience.
Yeah, and it is a huge amount of time too. It is like 6 weeks. The whole contract is done in such a way that there are traps all over. They won't stand in court, but they are there for scare tactics later.
If that is cociu's case too, I wouldn't worry, they also seem to know it as they didn't file all papers and didn't bother to show up either.
Really?
Guilty, m'lord.
<-- edited, as previously too colloquial.
(Was about to type something else, honest.)
Na worry, jimmy, thae hings ur nae easy tae git richt.
His PayPal account is fucked or will be; it will be fun to watch how people get their refund...
I read all the pages now, still no TLDR...
I have put some, but some time ago, maybe time for a new one, some other time i am just heading to bed.
I wonder what's it like for those "3000" clients/customers, considering that no updates have been sent out via mail and only a fraction of those are actually part of this community, even then with no useful update.
On top of that, their tickets have also been deleted/purged, or will be, if it hasn't already and that they are required to re-open them should they want their services to be re-provisioned.
Out of 3000 clients, only 400 VPSs can be re-provisioned, leaving 2600 clients "homeless".
IMHO, now would be the best time to be transparent.
That "3000" clients is a humbug. Maybe it is 300 at most. It is unverifiable number and should be taken with a massive grain of salt.
Today is a Monday, so prepare your popcorn, as "refunds should be rollin".
lol.
I mean it's true isn't it mate?
Says 3000 clients impacted but only providing brief/vague updates on this forum as if all 3000 are actually registered here.
You weren't mentioned, you weren't tagged, yet such a strong impulse to reply back to everyone and everything. Guilty conscious much?
If someone "payed" you to come here and sing praises of a particular provider, you would do the same.
He was triggered.
omg omg omg is Monday
omg omg omg nothing happen
omg it's 11 AM in Romania btw.
Monday 2099
and orthodox holiday, nobody works
...you didn't know ? - https://en.wikipedia.org/wiki/Pentecost
So......next Monday....maybe....
and there it goes, another plot twist!
No, I had no idea there was any public holiday in Romania today, I just know they are +1 hours from me :P
Still no reply to my ticket, no update, nothing.