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New cPanel Licensing and Pricing Structure - thoughts?

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Comments

  • I don't think it's been said in this thread- Better have your backups- especially if using a small reseller

    Thanked by 2MichaelCee Ympker
  • sanvitsanvit Member

    Nobody mentioned apnscp @nem? I mean, it's not the best panel but it is used in production (by the own company which created it, but still), license was cheap iirc (I do have a lifetime one so not sure), and the panel itself looked pretty nice, and the dev seems to be actively developing it.

  • AnthonySmithAnthonySmith Member, Host Rep

    so... @Francisco's new shared hosting panel will be called... Alpaca, Pony, Donkey, Colt ?

    place your bets now!

    Thanked by 2WebProject Ympker
  • gestiondbigestiondbi Member, Host Rep

    We are not April 1st..... Are we?

  • lazytlazyt Member

    Foal

  • KuJoeKuJoe Member, Host Rep

    I know there's been a lot of issues with VestaCP in the past and people aren't a huge fan of them, but I've been running a VestaCP server for a few years now for AFreeCloud without any issues so the software is definitely pretty solid and their API is pretty robust and easy to use. I've considered making a frontend integrated into WHMCS using VestaCP as a backend after reading all of this because I'm getting tired of paid control panels having so much control while not caring one bit about their customers. I'm really loving DirectAdmin and I did enjoy Interworx for the year or so I used it, but they can pull a cPanel at any time without warning also.

  • Oh well, good thing I've shifted to Virtualmin already!

  • LeeLee Veteran
    edited June 2019

    I have also been running VestaCP on a free service, about 350 clients, no real issues, well none that I would not have expected. But again, not for paying customers, they expect and deserve better whatever your pricing model.

    Anyway, I need to get some work done.

    Thanked by 1Ympker
  • emghemgh Member, Megathread Squad

    Nope

  • KuJoeKuJoe Member, Host Rep

    @Lee said:
    I have also been running VestaCP on a free service, about 350 clients, no real issues, well none that I would not have expected. But again, not for paying customers, they expect and deserve better whatever your pricing model.

    Anyway, I need to get some work done.

    If you remove the interface from the equation then you're basically looking at a script that manages Apache, nginx, bind, vsftpd, exim, and dovecot.

  • @Ponury_Typ said:

    @desfire said:

    @MikePT said:
    Heh, DA's admin side is very poor. Checking Interworx.

    DirectAdmin is mostly based on commands

    If you are having problems with using basic commands in Linux shell then You shouldn't start hosting company.

    I was just stating that DA's admin side is not poor, the control panel is just ran vía command line for most of the things.

  • @KuJoe said:
    I know there's been a lot of issues with VestaCP in the past and people aren't a huge fan of them, but I've been running a VestaCP server for a few years now for AFreeCloud without any issues so the software is definitely pretty solid and their API is pretty robust and easy to use. I've considered making a frontend integrated into WHMCS using VestaCP as a backend after reading all of this because I'm getting tired of paid control panels having so much control while not caring one bit about their customers. I'm really loving DirectAdmin and I did enjoy Interworx for the year or so I used it, but they can pull a cPanel at any time without warning also.

    I would use Hestia instead, it's a fork and it's safer and more updated

  • KuJoeKuJoe Member, Host Rep

    @desfire said:

    @KuJoe said:
    I know there's been a lot of issues with VestaCP in the past and people aren't a huge fan of them, but I've been running a VestaCP server for a few years now for AFreeCloud without any issues so the software is definitely pretty solid and their API is pretty robust and easy to use. I've considered making a frontend integrated into WHMCS using VestaCP as a backend after reading all of this because I'm getting tired of paid control panels having so much control while not caring one bit about their customers. I'm really loving DirectAdmin and I did enjoy Interworx for the year or so I used it, but they can pull a cPanel at any time without warning also.

    I would use Hestia instead, it's a fork and it's safer and more updated

    I don't know, it doesn't instill any confidence at first look. Maybe in a year or 2 I'll take a look. As far as security VestaCP has been pretty good (so far I haven't been affected by any of the recent security issues, knock on wood).

  • jvnadrjvnadr Member

    desfire said: I would use Hestia instead, it's a fork and it's safer and more updated

    Can you backup this? I could not find any information on that, their forum is either new or somehow inactive, even their website is really poor and lack of information. On the other hand, vestacp has a really active community and, even regarding the security issue some months ago, they seem to manage to go on and still grow...

  • KrisKris Member

    unused said: WHT thread - only linked because cPanel has responded to some there, proceed with caution.

    cPanel hosts next year

    Really though, this is beyond sub-optimal.

  • jvnadrjvnadr Member

    @Falzo it seem to me that you either are involved to the project or you are a really power user. Can you elaborate us, if you know, some infos about the Hestia project? Are there any difference in security on this fork? Any improvements? As an end user, I think Vesta is really awesome and has the potentials to be a really good web panel that beats many commercials without being bloated with tons of not really necessary functions... On the other hand, I don't know much about security inspecting, so, I would really like to read your inputs.

  • KuJoeKuJoe Member, Host Rep

    @jvnadr said:

    desfire said: I would use Hestia instead, it's a fork and it's safer and more updated

    Can you backup this? I could not find any information on that, their forum is either new or somehow inactive, even their website is really poor and lack of information. On the other hand, vestacp has a really active community and, even regarding the security issue some months ago, they seem to manage to go on and still grow...

    Not to mention the most recent issue was due to a hacked repo server and not due to bad/insecure code. The time it took them to figure it out and fix it did suck, but if you go read the thread where the hacks were reported you could see why it took them so long. The people reporting the hacks were incompetent at best and couldn't read a Linux log file to save their lives. They were willing to give ANYBODY root access to their servers to help troubleshoot the issue because they couldn't copy and paste log files and barely any of them had root access to their servers or would wipe their servers before copying any logs for the VestaCP admins. It was a tornado of bad administration and bad timing, it's a miracle the Devs figured it out at all.

  • jhjh Member

    I think this will piss off enough serious customers to warrant a bit of back-peddling. Something like "we discovered that our customers don't want price increases" in 2-3 weeks.

    As regards Plesk, you can bet they'll do the same, but then Plesk licence pricing has gone up and down like a yoyo for years with all the takeovers etc.

  • jvnadrjvnadr Member

    KuJoe said: Not to mention the most recent issue was due to a hacked repo server and not due to bad/insecure code. The time it took them to figure it out and fix it did suck, but if you go read the thread where the hacks were reported you could see why it took them so long. The people reporting the hacks were incompetent at best and couldn't read a Linux log file to save their lives. They were willing to give ANYBODY root access to their servers to help troubleshoot the issue because they couldn't copy and paste log files and barely any of them had root access to their servers or would wipe their servers before copying any logs for the VestaCP admins. It was a tornado of bad administration and bad timing, it's a miracle the Devs figured it out at all.

    I think security issues can be found in any software. THere are some experienced in the field people like the guy from rack911 (I don't remember his name) that said in their forums that the panel has a lot of flaws and is poorly written and the response from the devs either on fixing the issue and, mostly, on communicating with their community, was, ehm, not so good.
    But I have seen a lot claims on poorly written code for tons of popular software. Even php, that is driving a big portion of the www, is a red flag for a lot of computer experts, still it is extremely popular.
    And in the last 3-4 years, vesta has not really a lot of incidents, despite it is a free panel with not many resources for auditing and coding it.

  • If 30% of the customers provide 70% of the revenue and they see that 30% on a good growth trajectory- why would they be concerned over those with 1 or 2 licenses?

  • What's going to happen to BuySHARED @Francisco cPanel accounts for a 5/ yr & resellers for 2/month with unlimited accounts? :neutral:

  • MikePTMikePT Veteran

    @jvnadr said:

    KuJoe said: Not to mention the most recent issue was due to a hacked repo server and not due to bad/insecure code. The time it took them to figure it out and fix it did suck, but if you go read the thread where the hacks were reported you could see why it took them so long. The people reporting the hacks were incompetent at best and couldn't read a Linux log file to save their lives. They were willing to give ANYBODY root access to their servers to help troubleshoot the issue because they couldn't copy and paste log files and barely any of them had root access to their servers or would wipe their servers before copying any logs for the VestaCP admins. It was a tornado of bad administration and bad timing, it's a miracle the Devs figured it out at all.

    I think security issues can be found in any software. THere are some experienced in the field people like the guy from rack911 (I don't remember his name) that said in their forums that the panel has a lot of flaws and is poorly written and the response from the devs either on fixing the issue and, mostly, on communicating with their community, was, ehm, not so good.
    But I have seen a lot claims on poorly written code for tons of popular software. Even php, that is driving a big portion of the www, is a red flag for a lot of computer experts, still it is extremely popular.
    And in the last 3-4 years, vesta has not really a lot of incidents, despite it is a free panel with not many resources for auditing and coding it.

    That was Patrick.

  • FAT32FAT32 Administrator, Deal Compiler Extraordinaire

    The one come out with this new pricing scheme deserve to get fired. They should at least honor the current pricing.

    This is a chain reaction, everyone from partners, resellers to end users will get affected. Few ten thousands of company / business might suffer.

    cPanel is great and most popular among the world. But remember that no matter how good you are, you can always be replaced.

  • TinFoil2019TinFoil2019 Member
    edited June 2019

    @FAT32 they are honoring their contracts. Are you saying business models can't change? What is reasonable notice- 30,60,90 day 1 year 5 year? The easiest and cleanest answer is- you have a contract, they honor it, you have a 30 day contract with no notification clause, they honor it. Whether it impacts their business remains to be seen- The bitching over whmcs sure died down. A month from now- people will adjust. Until then will be the rants of- do a chargeback, thats insane, you mean I actually should have contracts with my vendors, the sky is falling, they are out to kill my business (they didn't make people choose month to month to support 3 year contracts).

  • donlidonli Member

    @FAT32 said:
    The one come out with this new pricing scheme deserve to get fired.

    Whether they get fired or not may ultimately depend on whether this scheme ultimately generates higher profits for the company or not.

  • KuJoeKuJoe Member, Host Rep

    @MikePT said:

    @jvnadr said:

    KuJoe said: Not to mention the most recent issue was due to a hacked repo server and not due to bad/insecure code. The time it took them to figure it out and fix it did suck, but if you go read the thread where the hacks were reported you could see why it took them so long. The people reporting the hacks were incompetent at best and couldn't read a Linux log file to save their lives. They were willing to give ANYBODY root access to their servers to help troubleshoot the issue because they couldn't copy and paste log files and barely any of them had root access to their servers or would wipe their servers before copying any logs for the VestaCP admins. It was a tornado of bad administration and bad timing, it's a miracle the Devs figured it out at all.

    I think security issues can be found in any software. THere are some experienced in the field people like the guy from rack911 (I don't remember his name) that said in their forums that the panel has a lot of flaws and is poorly written and the response from the devs either on fixing the issue and, mostly, on communicating with their community, was, ehm, not so good.
    But I have seen a lot claims on poorly written code for tons of popular software. Even php, that is driving a big portion of the www, is a red flag for a lot of computer experts, still it is extremely popular.
    And in the last 3-4 years, vesta has not really a lot of incidents, despite it is a free panel with not many resources for auditing and coding it.

    That was Patrick.

    In my experience Rack911 doesn't look at the code though, at least not for paid audits.

  • FoulFoul Member

    Tyler91 said: What's going to happen to BuySHARED @Francisco cPanel accounts for a 5/ yr & resellers for 2/month with unlimited accounts?

    Price will most likely increase by a few bucks pretty much.

    Keep in touch with fran's discord server.

  • KuJoeKuJoe Member, Host Rep

    @TinFoil2019 said:
    @FAT32 they are honoring their contracts. Are you saying business models can't change? What is reasonable notice- 30,60,90 day 1 year 5 year? The easiest and cleanest answer is- you have a contract, they honor it, you have a 30 day contract with no notification clause, they honor it. Whether it impacts their business remains to be seen- The bitching over whmcs sure died down. A month from now- people will adjust. Until then will be the rants of- do a chargeback, thats insane, you mean I actually should have contracts with my vendors, the sky is falling, they are out to kill my business (they didn't make people choose month to month to support 3 year contracts).

    Just because it's not illegal doesn't mean it's right. Companies are allowed to be greedy without being evil.

    Thanked by 2FAT32 lazyt
  • FranciscoFrancisco Top Host, Host Rep, Veteran
    edited June 2019

    @SmartHost said:

    @deank said:
    Well, reseller hosting is dead with this.

    Sorry guys, when I came up with the idea of reseller hosting functionality in CPanel back in the day, I never intended to cause people this much pain 20 years later. ;-)

    My bad!
    .

    10 years ago poor Shawn's sitting in some tupperware party his wife got suckered into and he has his eureka moment.

    Francisco

    Thanked by 1Foul
  • corbpiecorbpie Member
    edited June 2019

    I wont judge any of the providers i use for moving away from cPanel.

    Thanked by 1lazyt
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