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New cPanel Licensing and Pricing Structure - thoughts?

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Comments

  • duyvuduyvu Member

    @AnthonySmith said:
    I cant find a definitive answer on this, are 'add-on' domains charged also or it it only the main hosting account that the per head cost applies to?

    only main account charge. Add on or Alias are not effect.

  • YmpkerYmpker Member

    @AnthonySmith said:
    I cant find a definitive answer on this, are 'add-on' domains charged also or it it only the main hosting account that the per head cost applies to?

    I believe cPanel accs

  • donlidonli Member

    @JSCL said:

    @donli said:

    @JSCL said:
    As much as we may not like them, I am really intrigued to know how this will effect bigger corps like EIG.

    The EIG host I had a client on until recently uses their own custom control panel.

    Are you sure about that? I recall Site5 was using cPanel/WHM but from the clients perspective it looked completely proprietary. The reality is, it was still cPanel. Their websites do list cPanel/WHM as what is being used too.

    They keep their many brands looking like separate companies and many were acquired after years of operation.

    Powweb was using something they apparently developed over years (and was very different than cPanel in several ways).

  • LeeLee Veteran

    duyvu said: only main account charge. Add on or Alias are not effect.

    What's your source newbie?

  • AnthonySmithAnthonySmith Member, Host Rep

    If that is the case someone is bound to come up with a messy way of using accounts + add-on domains as reseller accounts to circumvent the pricing.

    Thanked by 1Ympker
  • sanvitsanvit Member

    @AnthonySmith said:
    If that is the case someone is bound to come up with a messy way of using accounts + add-on domains as reseller accounts to circumvent the pricing.

    I'd rather go with DA rather than messing with it like that

  • donlidonli Member

    @unknownbullet said:
    telling everyone to contact their account manager is great, if 90% of us actually had one. What we do have however is a company we used to call partners that has completely forgotten how they have got to where they are today. A company that, admittedly is out there like the rest of us to make a profit, but in doing so has shot themselves in the foot. A foot they are now unable to reach due to the vast amount of greed consumed in its stomach.

    Your "partner" got drunk with power and just threw you down and screwed you in the ass.
    React accordingly.

  • jhjh Member

    making MANY people loose their livelihoods and ability to feed their families overnight

    That's a bit dramatic

    Thanked by 2dedicados imok
  • AnthonySmithAnthonySmith Member, Host Rep

    jh said: That's a bit dramatic

    is it though?

  • JorboxJorbox Member

    Key help panel looks great. Anyone tried it?

  • LeeLee Veteran

    jh said: That's a bit dramatic

    I have seen a lot of this and in some respects, I agree.

    Like I mentioned before, you rely significantly on a 3rd party then you need to be prepared for the consequences of that 3rd party doing everything from changing their software, pricing or even going out of business. And whatever they do it could affect what you do and you have no choice but to accept it.

    Having said that, this is a change out of the blue and so significant the implications are far-reaching.

    Now having been up half the night I am now comfortable that the immediate effect on me is around an extra $500 each month in licensing which I can absorb without a price increase. If all my customers start filling up their resellers I may be in the shit, at 78% utilisation I am in the shit but I am glad it is as high as 78% and I do not have the type of client that in the main uses that much. And I have always considered my reseller limits to be appropriate and my pricing is far away from low-end.

    Shared and reseller hosting over the years whether you are a small provider which I still consider myself or a big guy with 100k+ the pricing across the board is the same, lower than the new cPanel pricing can deal with and everyone is affected.

    The key here is per user pricing on a panel that has hitherto built its success on elements such as reseller capability and the flexibility it has brought.

    So yes, it could cause people to lose their livelihoods as providers and easily lead to jobs being lost. That is not being dramatic, it's fact.

    To be clear I accept that it's their decision, it has been in the back of my mind for a long time that pricing changes on cPanel are a significant risk. But I never saw per user pricing coming...

    I don't hate them for it, and I am not going to lose any sleep over it (well apart from last night trying to do the numbers). What I am pissed about is the lack of clear communication and not knowing the finer detail of what they mean by a user? Are addon or aliases in scope for the charge? Is the billing based on how many users there are on a single day of the month? and so on.

  • AnthonySmithAnthonySmith Member, Host Rep
    edited June 2019

    2020 the price per user goes up to $0.40 in the name of improvements and added value.

    Now that they have done this in a ridiculously aggressive and sudden way with clearly no regard for the impacts, if you think it will stop at $0.20 you need to give yourself a shake, I expect prices to rise year on year until they find that sweet spot because not enough people are going to actually kick back against this.

    make no mistake, we collectedly are the hand that feeds them and they are biting it.

  • This is going to kill any free cpanel hosting providers that may still be around..

  • sanvitsanvit Member

    @VirMach what happens to VPShared..?

  • LeeLee Veteran

    AnthonySmith said: 2020 the price per user goes up to $0.40 in the name of improvements and added value.

    I have no doubt this is not the last increase.

    Taking a step back I see what Oakley realise, the potential. I mean the industry is so reliant on cPanel. Take cPanel away from being the industry norm and overnight turn it into a more boutique styled offering. If you want it (which most people do) then you pay more for it. Can't afford an iPhone? buy a One Plus.

    WHMCS? Price increase, but if you offer cPanel you will get discounts

    cPanel is certainly not the end of this story.

  • LeeLee Veteran

    dahartigan said: This is going to kill any free cpanel hosting providers that may still be around..

    In the main, that is not a bad thing.

  • @Lee said:
    Now having been up half the night I am now comfortable that the immediate effect on me is around an extra $500 each month in licensing which I can absorb without a price increase. .. whether you are a small provider which I still consider myself or a big guy..

    Seen from one perspective. I don't earn that figure per month!

  • teochristianteochristian Barred
    edited June 2019

    @Pkwebhost said:
    anyone experience webuzo ?
    for shared web hosting ?

    Personally I encountered lots of bugs and errors. The support team is good on free version too. They even installed me the panel after I installed it and got errors. But it was really, really unstable.

    Now I am hosting websites by terminal.

    Note: Tested it one year ago.

  • Welp... for those hosts using cPanel dns only, not really a good viable solution at the moment, each server with DA would require a license. Glad I still have my DA lifetime license though.

  • sanvitsanvit Member

    @fhneric said:
    Welp... for those hosts using cPanel dns only, not really a good viable solution at the moment, each server with DA would require a license. Glad I still have my DA lifetime license though.

    Isn't cPanel DNS only free?

  • My thoughts (long drivel) on the subject:

    https://io.bikegremlin.com/10527/cpanel-price-rise/

  • donlidonli Member
    edited June 2019
  • sanvitsanvit Member

    iirc there was a cPanel DNSONLY server license, which is free? I may be wrong though :(

    RamNode seems to provide shared cPanel accounts to use as a DNS server?

  • @sanvit said:
    Isn't cPanel DNS only free?

    There have been discussions about the idea of DNS only continuing to be free. I am sure there was some talk about it late last year from cPanel themselves

    Thanked by 1sanvit
  • KuJoeKuJoe Member, Host Rep

    @sanvit said:

    @KuJoe said:

    @Hxxx said:
    Vestacp issue was worst than even the exim issue.

    @sanvit said:

    @Hxxx said:
    Didn't vestacp had a huge security issue last year?

    True, but exim had a security issue and so did the Linux kernel itself had issues.

    Do you mean the one where a server not running VestaCP got hacked or do you mean a security issue in the code itself?

    What I meant was there's always security issues on all softwares. It's the matter of who finds it first. If VestaCP gets used more often, there will be more people contributing to the code, thus a chance of vulnerability getting fixed faster

    Sorry, I think I quoted the wrong person. :blush:

  • donlidonli Member

    @AnthonySmith said:
    I cant find a definitive answer on this, are 'add-on' domains charged also or it it only the main hosting account that the per head cost applies to?

    It's "Account based pricing".

    From: https://cpanel.net/wp-content/themes/cPbase/assets/downloads/cP_Store_Licensing_Guide.pdf

    What is a cPanel Account or User?A cPanel Account often called a cPanel user, is an Account created by the root administrator or reseller, that logs into the cPanel interface to manage their website. The root administrator or reseller typically creates these accounts

  • emghemgh Member, Megathread Squad

    @Ympker said:

    @HostMantis said:

    @emgh said:
    Still interested to see @HostMantis take on this.

    We're still dealing with the shock and don't really have anything to add at this point that others haven't already.

    It's quite a kick in the a$$ to be honest.

    For what it's worth you atleast had cPanel account limits in place but I feel for you. I've got 2 reseller Accounts with you and right now only a total of ~4 cPanel accounts on them. As long as your resource limit allows (that is to say I don't run out of cpu/ram) , in the future, I'll try to put some more addon domains on my cPanel accounts and only create an extra cPanel account when I consider it really necessary :)

    All the best!

    When is it necessary? I have only a shared account with Hostmantis and use the addon domains feature all the time. Any advanantages? Apart from actually reselling that is.

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