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Oh no! BuyVM down?!

1…457910…16

Comments

  • qpsqps Member, Host Rep
    edited January 2013

    @pubcrawler said: back to normal in Las Vegas

    We've been stable at Fiberhub since the last outage ended at about 3:37 PM EST. I asked for a RFO. They said they would provide one tomorrow.

  • pubcrawlerpubcrawler Banned

    Fiberhub has to be a buzzing hub right now. So many providers moving in. Plus Fiberhub has been active with its own direct sales.

    These things happen.

    Buyvmstatus looks all good almost entirely green.

  • CVPS_ChrisCVPS_Chris Member, Host Rep

    @pubcrawler said: Fiberhub has to be a buzzing hub right now. So many providers moving in. Plus Fiberhub has been active with its own direct sales.

    To me it seems very small, the multiple outages today didnt even make WHT. I have a feeling this move is going to really hurt the BuyVM brand.

  • KnightSwarm_PhillipKnightSwarm_Phillip Member

    @CVPS_Chris said: To me it seems very small, the multiple outages today didnt even make WHT. I have a feeling this move is going to really hurt the BuyVM brand.

    You do realize these were not facility-wide outages, right?

  • CVPS_ChrisCVPS_Chris Member, Host Rep
    edited January 2013

    @KnightSwarm_Phillip said: You do realize these were not facility-wide outages, right?

    Well it was more than one provider.... it was not a limited outage. Regardless, Fiberhub is still small.

  • KnightSwarm_PhillipKnightSwarm_Phillip Member

    @CVPS_Chris said: Well it was more than one provider.... it was not a limited outage. Regardless, Fiberhub is still small.

    We colo in FH and experienced no downtime whatsoever.

  • SpencerSpencer Member

    I have a half rack and I was out for a while. But for the price we pay its fine.

  • OttoYiuOttoYiu Member

    BuyVM down again? :(

  • seikanseikan Member

    OMG! Suddently i received lots of down time notifications again.. Heart attack!

  • SimpleNodeSimpleNode Member
    edited January 2013

    http://buyvmstatus.com/

    uhh... yeah.

    So much red!

  • pubcrawlerpubcrawler Banned

    Looks like BuyVM is down in a big way:

    http://buyvmstatus.com/

  • seikanseikan Member

    Ouch! This migration is damn painful!

  • gubbytegubbyte Member

    rip

  • pubcrawlerpubcrawler Banned

    To me it seems very small, the multiple outages today didnt even make WHT. I have a feeling this move is going to really hurt the BuyVM brand.

    Wishful thinking.

    That's because BuyVM is still on-site in Vegas doing their move/migration.

    They proactively let customers know a month before and reminded folks in an email a week before. They also maintain (although not working during move) active web accessible IRC channel anyone can jump on and get other humans talking about BuyVM matters.

    All of us paying attention knows the move had some bumps along the way. But it was planned and you should expect some of this. Problems likely for rest of the week, that's how migrations tend to go.

    This is in stark contrast to losing a dozen servers with everyone's data... (cough cough) and blaming it on some control panel hack (cough cough).

  • ihatetonyyihatetonyy Member

    The apocalypse has begun.

    image

  • BK_BK_ Member

    image

    :/

  • mnpeepmnpeep Member
    edited January 2013

    Did the circuit breaker melt again? Fiberhub.com is down as well.

    Edit: nevermind, just slow...

  • KernelSandersKernelSanders

    @mnpeep said: Did the circuit breaker melt again? Fiberhub.com is down as well.

    Up for me as of now

  • pubcrawlerpubcrawler Banned

    I have a VPS within Fiberhub from another provider. It is up.

    So the facility is online.

    Fiberhub.com loading fine for me from here.

  • unusedunused Member
    edited January 2013

    @Jack said: Didn't they say they were doing a router change?

    Seems like it could be-

    vegasnap-llc.10gigabitethernet5-1.core1.lax2  0.0%  18.1  18.4  17.9  21.0   0.9
10.1.1.2                                      0.0%  18.1  18.5  18.0  20.4   0.7
???                                          100.0   0.0   0.0   0.0   0.0   0.0
10.1.1.2                                      0.0%  18.5  18.5  18.0  18.8   0.3
???                                          100.0   0.0   0.0   0.0   0.0   0.0
10.1.1.2                                      0.0%  18.3  18.5  18.2  19.0   0.3
???                                          100.0   0.0   0.0   0.0   0.0   0.0
10.1.1.2                                      0.0%  18.2  18.7  18.2  19.9   0.5
10.1.1.1                                     70.0%  22.0  19.8  18.4  22.0   1.9
10.1.1.2                                      0.0%  18.4  19.5  18.4  25.9   2.3
???                                          100.0   0.0   0.0   0.0   0.0   0.0
10.1.1.2                                      0.0%  18.6  19.6  18.3  23.6   1.9
???                                          100.0   0.0   0.0   0.0   0.0   0.0
10.1.1.2                                      0.0%  18.7  19.3  18.6  22.2   1.1
???                                          100.0   0.0   0.0   0.0   0.0   0.0
10.1.1.2                                      0.0%  18.9  19.1  18.5  21.2   0.9
???                                           0.0%   0.0   0.0   0.0   0.0   0.0
  • pubcrawlerpubcrawler Banned

    Anyone know if something was planned for 12:30AM Eastern time? That was when this went down.

  • NickkNickk Member

    @pubcrawler said: Anyone know if something was planned for 12:30AM Eastern time? That was when this went down.

    If it was I don't think they told anybody.

  • pubcrawlerpubcrawler Banned

    Who runs the buyvmstatus.com?

    Looks like buyvm.net if correct (same name in monitor = same URL) points over to awknet (California).

    That would indicate the routing magic @Francisco implemented likely got snagged or pulled if they are doing the router swap.

    As per the email that went out last week:

    "There will be an additional network outage on the 20th when we cut over to our new networking setup - we're estimating a max downtime of 10 minutes; in reality, it should be no more than 1-2 minutes to bring the router online and get the cables swapped over."

    I'd hope this outage is an extension of that.

  • pubcrawlerpubcrawler Banned

    @Jack, yeah that is strange routing. Where were you running a traceroute to?

  • NickkNickk Member

    @pubcrawler said: Who runs the buyvmstatus.com?

    @vld

  • amitdugaramitdugar Member

    I am guessing Franciso and guys are on it now. It is really scary to see so much red on http://buyvmstatus.com/

  • unusedunused Member

    @pubcrawler - click any node from buyvmstatus it gives you the ip

  • BK_BK_ Member

    Back online it seems.

  • OttoYiuOttoYiu Member

    Looks like it's back up.

  • pubcrawlerpubcrawler Banned
    edited January 2013

    And we are back...

    I suspect that was the promised router / network cutover.

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