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Jonathan Nguyen resigns as GreenValueHost Operations Director
FOR IMMEDIATE RELEASE - June 22, 2014
Green Value Hosting, Inc.
Normal, Illinois, USA 61761
Jonathan Nguyen resigns as GreenValueHost Operations Director
After nearly two years serving as the primary Operations Director of GreenValueHost, it has been decided that the best course of action at this time for Jon to resign his position and step down.
Following a recent executive management meeting, it has been decided that Jaroslav Urban will be named the new Operations Director of GreenValueHost.
Jaroslav is a seasoned hosting industry and information technology pioneer that is dedicated to turning GreenValueHost into a quality, stable, and reputable company worth praise.
"I look forward to actually implementing the slogan, "Customer satisfaction is our ethos". As a past customer of GreenValueHost, I never felt the ethos of customer satisfaction; that will be the absolute first problem that I will work on changing.
The second problem that I will work on changing is the quality and stability of our services. I'm aware of all the problems surrounding existing services, from slugged performance, uptime inconsistency, and even misprovisioned allocations. I'm here to fix that.
First things first, what needs to be done to improve existing conditions is organization. Servers will be consolidated into upgraded specifications, provisioning will be consistent, and our U.S service infrastructure in all U.S locations will be promptly migrated to the ColoCrossing network. Secondly, it's our support response and resolution time. I've brought in additional staff members and doubled the size of our support team, with competent and motivated technicians to make sure things get done effectively and efficiency", says Jaroslav Urban. "I'm excited to lead the path of change for the better."
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For additional information or press inquires, please email [email protected]
Website: http://www.greenvaluehost.com
Comments
Provision has been sitting for more than 2 days...
Hello. Just want to say that if anyone is having any issues currently, feel free to message me. I'm here to help.
:O
Another one hits the hay.
If you have a ticket ID or order ID, I'll update you on the status of this.
Well, this is an... interesting turn of events. Much speculated though.
The last three grafs are just one long quote. 3/10, wouldn't publish.
Can you please open a support ticket and PM me the ticket ID.
So what's Jon's new status @ GVH?
Jon will be stepping down to Sales Manager.
A few changes that will be implemented:
1) "Looking glass" for support (view live support desk statistics like number of tickets awaiting reply, average response time, and more).
2) Additional support staff have been hired
3) Kindness & respect will become number one. No time for brash replies.
4) Strategic repositioning of staff (Steve Wilson named CTO) & servers (significantly less overloading)
@ksubedi who are you? working for GVH?
>
Yes, I work for GVH.
GVH 2?
Maybe GVH will actually be a half decent host with this change. I'm not getting my hopes up, though.
The new and improved GVH
@ksubedi I PMed @GVH_Jaroslav, see what happens.
You'll be seeing some significant changes in not only our demeanor but also the efficiency with which we operate.
I am not able to buy though As i abused support by bumping a ticket.
OMG. I almost have a modicum of respect for GVH now.
That policy was ridiculous. You're more than welcome here now.
I have been working at GVH for a while, but I will be a part of GVH 2 if thats what you're going to call it
Am i Maybe will buy a 5$ Year deal if still availble
So CC finally saw Jon's replies on here, WHT, VPSBoard, and more and revoked his status?
This is just a very elaborate way of saying we are 100% Colocrossing now, and Jon is no longer allowed to in talk public.
@GVH_Jaroslav , what are your credentials or experience in the industry that makes you better to run GVH than Jon and Ernie? Are you the same Jaroslav Urban from this article? http://ceskapozice.lidovky.cz/oscar-winning-director-jan-sverak-suing-czech-download-site-pqv-/tema.aspx?c=A110905_172643_pozice_34773
PM sent.
It needs proofreading too, eg. "slugged performance".
That aside, I'm not surprised Jon "resigned" (whether it was truly resignation of his own accord, we'll never know). I also wouldn't be surprised if this was a lie to take some heat off all the fire they've been under as of late, but given some of the things Jon has been saying and the way he has been acting here and elsewhere... it was only a matter of time before someone stepped in with a "Oh my god, shut up before you embarrass us any further!".
Perhaps too optimistic of me, but I do hope Jon takes this opportunity to step back and mature a little before he gives public relations another try. Or he might even realize it's just not something he'll ever be any good at.
Everything that's done at GVH should be announced.
So what triggered this change?