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Hosthatch Japan Server Delayed for Half a Month, Still Not Delivered - Page 3
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Hosthatch Japan Server Delayed for Half a Month, Still Not Delivered

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Comments

  • @hosthatch said:
    Apologies for the delay - we are still working through the last of the pending VMs and they should be delivered by Monday.

    Please note that you can ask for a refund any time after the initial 10 working days ETA, as someone commented that they regret making this purchase due to the delayed setup time.

    Great to hear good news from you.

  • artxsartxs Member

    @bark said:
    Sit back, relax, you will get what you paid for and it will be great. Experience with them helps. But, of course, if you need your server right this very instant, do what you will.

    It's just amazing how HH managed to train its customers. :D Somebody up there with a psychology degree. Kudos.

  • donlidonli Member

    @artxs said:

    @bark said:
    Sit back, relax, you will get what you paid for and it will be great. Experience with them helps. But, of course, if you need your server right this very instant, do what you will.

    It's just amazing how HH managed to train its customers. :D Somebody up there with a psychology degree. Kudos.

    The real psychological experiment is Virmach.

    Thanked by 2JohnnySac cybertech
  • itachikonohaitachikonoha Member
    edited January 4

    @artxs said:

    @bark said:
    Sit back, relax, you will get what you paid for and it will be great. Experience with them helps. But, of course, if you need your server right this very instant, do what you will.

    It's just amazing how HH managed to train its customers. :D Somebody up there with a psychology degree. Kudos.

    https://lowendtalk.com/discussion/comment/4217931

    Enjoy. Someone today stated that sometimes it feels like a cult.

    Not far from the truth.

  • dev_vpsdev_vps Member
    edited January 4

    @hosthatch said:

    @itachikonoha said: Are you affiliated to HH in any sort of way?

    He is not, but I truly wonder who pays you to write the 50 or so comments of hatred that you have written against us in just the past couple of weeks.

    He jumps in any thread that has HostHatch name in it, but he is not showing same motivation for other providers.

    Check his comments and check % posts deducted for his opinions against HH. Certainly a top poster considering he is not even a HH customer.

    If only someone took some time to compile all of those comments in a single file, I'd be happy to pay them for their time.

    I can send you all his comments in a single file.

    You seem to know a lot about us, for someone who has never been a customer of ours (and fingers crossed, never will be).

    Thanked by 1jsg
  • itachikonohaitachikonoha Member
    edited January 4

    @dev_vps said:

    @hosthatch said:

    @itachikonoha said: Are you affiliated to HH in any sort of way?

    He is not, but I truly wonder who pays you to write the 50 or so comments of hatred that you have written against us in just the past couple of weeks. If only someone took some time to compile all of those comments in a single file, I'd be happy to pay them for their time.

    You seem to know a lot about us, for someone who has never been a customer of ours (and fingers crossed, never will be).

    He jumps in any thread that has HostHatch name in it, but he is not showing same motivation for other providers.

    Check his comments and check % posts deducted for his opinions against HH. Certainly a top poster considering he is not even a HH customer.

    HH is paying for whoever compiles it (% of posts directed to HH).

    If you have already, post it and receive the $ from HH.

  • @itachikonoha said:

    @dev_vps said:

    @hosthatch said:

    @itachikonoha said: Are you affiliated to HH in any sort of way?

    He is not, but I truly wonder who pays you to write the 50 or so comments of hatred that you have written against us in just the past couple of weeks. If only someone took some time to compile all of those comments in a single file, I'd be happy to pay them for their time.

    You seem to know a lot about us, for someone who has never been a customer of ours (and fingers crossed, never will be).

    He jumps in any thread that has HostHatch name in it, but he is not showing same motivation for other providers.

    Check his comments and check % posts deducted for his opinions against HH. Certainly a top poster considering he is not even a HH customer.

    HH is paying for whoever compiles it (% of posts directed to HH).

    If you have already, post it and receive the $ from HH.

    Well, I am happy to do it for free. This is none of your business.

  • @dev_vps said:

    @itachikonoha said:

    @dev_vps said:

    @hosthatch said:

    @itachikonoha said: Are you affiliated to HH in any sort of way?

    He is not, but I truly wonder who pays you to write the 50 or so comments of hatred that you have written against us in just the past couple of weeks. If only someone took some time to compile all of those comments in a single file, I'd be happy to pay them for their time.

    You seem to know a lot about us, for someone who has never been a customer of ours (and fingers crossed, never will be).

    He jumps in any thread that has HostHatch name in it, but he is not showing same motivation for other providers.

    Check his comments and check % posts deducted for his opinions against HH. Certainly a top poster considering he is not even a HH customer.

    HH is paying for whoever compiles it (% of posts directed to HH).

    If you have already, post it and receive the $ from HH.

    Well, I am happy to do it for free. This is none of your business.

    When you mention me or talk about me, it certainly becomes my business.

  • dev_vpsdev_vps Member
    edited January 4

    @itachikonoha said:

    @dev_vps said:

    @itachikonoha said:

    @dev_vps said:

    @hosthatch said:

    @itachikonoha said: Are you affiliated to HH in any sort of way?

    He is not, but I truly wonder who pays you to write the 50 or so comments of hatred that you have written against us in just the past couple of weeks. If only someone took some time to compile all of those comments in a single file, I'd be happy to pay them for their time.

    You seem to know a lot about us, for someone who has never been a customer of ours (and fingers crossed, never will be).

    He jumps in any thread that has HostHatch name in it, but he is not showing same motivation for other providers.

    Check his comments and check % posts deducted for his opinions against HH. Certainly a top poster considering he is not even a HH customer.

    HH is paying for whoever compiles it (% of posts directed to HH).

    If you have already, post it and receive the $ from HH.

    Well, I am happy to do it for free. This is none of your business.

    When you mention me or talk about me, it certainly becomes my business.

    Just keep us entertaining and that is why I am doing for free :)

    None of your business with respect to whether HH pays me any money or not.

    in my opinion, HH is a premium provider and I don’t care about your opinion as you are not even a customer.

  • @dev_vps said:

    @itachikonoha said:

    @dev_vps said:

    @itachikonoha said:

    @dev_vps said:

    @hosthatch said:

    @itachikonoha said: Are you affiliated to HH in any sort of way?

    He is not, but I truly wonder who pays you to write the 50 or so comments of hatred that you have written against us in just the past couple of weeks. If only someone took some time to compile all of those comments in a single file, I'd be happy to pay them for their time.

    You seem to know a lot about us, for someone who has never been a customer of ours (and fingers crossed, never will be).

    He jumps in any thread that has HostHatch name in it, but he is not showing same motivation for other providers.

    Check his comments and check % posts deducted for his opinions against HH. Certainly a top poster considering he is not even a HH customer.

    HH is paying for whoever compiles it (% of posts directed to HH).

    If you have already, post it and receive the $ from HH.

    Well, I am happy to do it for free. This is none of your business.

    When you mention me or talk about me, it certainly becomes my business.

    Just keep us entertaining and that is why I am doing for free :)

    It's good to see change in tone after intervention of moderators from the last instance.

    My appreciation goes towards the mods for preventing bullying.

  • dev_vpsdev_vps Member
    edited January 4

    It is my right whom I have any respect or even zero respect.

    So, it is easy to guess who gets zero respect from me.

  • @dev_vps said:
    It is my right whom I have any respect or even zero respect.

    So, it is easy to guess who gets zero respect from me.

    That's fine but what that has got to do with the thread?

  • @KylinT said:

    @donli said:

    Report back if you get your refund.

    This morning I got full refund. Thanks to HH.

    I am glad that you got quick refund.

  • davidedavide Member
    edited January 4

    @hosthatch: can you personally evaluate my ticket #376975 regarding matters of planetary importance?

    Thank you.

  • plumbergplumberg Veteran, Megathread Squad

    @davide said:
    @hosthatch: can you personally evaluate my ticket #376975 regarding matters of planetary importance?

    Thank you.

    It will happen when the planets are in optimal formation

    Thanked by 1emgh
  • davidedavide Member

    @plumberg69 said:

    @davide said:
    @hosthatch: can you personally evaluate my ticket #376975 regarding matters of planetary importance?

    Thank you.

    It will happen when the planets are in optimal formation

    Hopefully that's before dinner time.

  • plumbergplumberg Veteran, Megathread Squad

    @davide said:

    @plumberg69 said:

    @davide said:
    @hosthatch: can you personally evaluate my ticket #376975 regarding matters of planetary importance?

    Thank you.

    It will happen when the planets are in optimal formation

    Hopefully that's before dinner time.

    If you have dinner once a week, you are in luck.

    On a side note I am not sure posting tickets here is going to speed up anything. They usually like to go by the queue AFAIK.

    Good luck

    Thanked by 1davide
  • emghemgh Member, Megathread Squad

    @davide said:

    @plumberg69 said:

    @davide said:
    @hosthatch: can you personally evaluate my ticket #376975 regarding matters of planetary importance?

    Thank you.

    It will happen when the planets are in optimal formation

    Hopefully that's before dinner time.

    Brudda you’re not getting your affiliate payment before dinner sorry

  • donlidonli Member

    @davide said:
    @hosthatch: can you personally evaluate my ticket #376975 regarding matters of planetary importance?

    Thank you.

    If you are having planetary problems it is almost always because Mercury is in retrograde.

  • plumbergplumberg Veteran, Megathread Squad

    @donli said:

    @davide said:
    @hosthatch: can you personally evaluate my ticket #376975 regarding matters of planetary importance?

    Thank you.

    If you are having planetary problems it is almost always because Mercury is in retrograde.

    Yeah. That's first thing the horoscopes mention
    😅

  • [@KylinT said]

    @TimboJones said: If waiting longer than expected is a nightmare, you have a good life.

    Maybe $190 is not a big deal for you, but it is for me.
    I think everyone like well-arranged life, and no one like the uncertainty in his/her life.
    But thanks to HH, I got the money back. So the nightmare can be over.

    Drama queen. You were always going to get the server or your money back, no risk or danger there. What you didn't have was the service delivered to resell and make profit on your investment. That's what got your panties in a bunch. You meant impatience, not nightmare.

    If $190 is the difference between eating or starving, perhaps an annual VPS purchase shouldn't be your priority.

  • asthenasthen Member

    @KylinT said:
    Wow. Finally, HH has made a statement about all these things. Thanks very much.
    After more than one month waiting, I feel exhausted about it.
    I just want my money back and thanks very much HH give me that chance.
    I'll open a new ticket to ask for refund.
    Then the nightmare should go to an end.

    lol you are lucky if you get the refunds

    he just try to doing charity in complaint threads from time to time, there's no way all get refunds anyway.

  • @hosthatch said:
    Apologies for the delay - we are still working through the last of the pending VMs and they should be delivered by Monday.

    Please note that you can ask for a refund any time after the initial 10 working days ETA, as someone commented that they regret making this purchase due to the delayed setup time.

    Thank you for letting us know that you are still working through the backlog of orders, it would be nice if the communication was a bit more proactive. :)

  • semanseman Member

    will hh open new slot if customer get refund?
    i want hk storage or nvme sg

  • @asthen said:

    @KylinT said:
    Wow. Finally, HH has made a statement about all these things. Thanks very much.
    After more than one month waiting, I feel exhausted about it.
    I just want my money back and thanks very much HH give me that chance.
    I'll open a new ticket to ask for refund.
    Then the nightmare should go to an end.

    lol you are lucky if you get the refunds

    he just try to doing charity in complaint threads from time to time, there's no way all get refunds anyway.

    That's not charity if some one asks for refund in the ground of failure of HH to make the provision even 1 month after ETA. In many countries, one may legally sue the entity even if it is written no refund in the initial T&C.

  • barkbark Member

    @artxs said:

    @bark said:
    Sit back, relax, you will get what you paid for and it will be great. Experience with them helps. But, of course, if you need your server right this very instant, do what you will.

    It's just amazing how HH managed to train its customers. :D Somebody up there with a psychology degree. Kudos.

    Nah.

    HH is just one of the services in our quiver. We've been with Able & Emil for 10 years, and many others for nearly that long as well. But, many have come and gone though too unfortunately, mostly from neophytic, unsustainable and unrealistic promo strategies.

    The term, "Solid working relationship", is our key of value here. We know how it works and can simply flow with it. Psycho drama does not apply. HH does have its foibles, we will admit. Don't care, we've never been burned by them.

    Does it seem to anyone else that there are a plethora of dubiously shrill gremmie whiners in here these days? Welcome to all, just do some homework first, please.

  • I'm disappointed, Hostc is the MVP of Black Friday this time

    Thanked by 1Saragoldfarb
  • @bark said:

    @artxs said:

    @bark said:
    Sit back, relax, you will get what you paid for and it will be great. Experience with them helps. But, of course, if you need your server right this very instant, do what you will.

    It's just amazing how HH managed to train its customers. :D Somebody up there with a psychology degree. Kudos.

    Nah.

    HH is just one of the services in our quiver. We've been with Able & Emil for 10 years, and many others for nearly that long as well. But, many have come and gone though too unfortunately, mostly from neophytic, unsustainable and unrealistic promo strategies.

    The term, "Solid working relationship", is our key of value here. We know how it works and can simply flow with it. Psycho drama does not apply. HH does have its foibles, we will admit. Don't care, we've never been burned by them.

    Does it seem to anyone else that there are a plethora of dubiously shrill gremmie whiners in here these days? Welcome to all, just do some homework first, please.

    It's very unfair to compare your relationship with HH to that of a new customer. Since you have 10 year relationship to the extent that you know Anil and Emil personally, the support you will get will be much different than these new customers here who are putting grievance NOT BECAUSE OF DELAY BUT DUE TO LACK OF COMMUNICATION.

    If you are justifying not being able to post 1 comment in any of the threads saying, "we are working on it. Give us 10 more days." then I will have no words as your post will be just making the buyers guilty.

    HH delays servers more than 1 month ETA. How a new customer is supposed to know this?

    If you can't even maintain an ETA, then just write that if you don't get servers in ETA, then you can either wait or you can apply for refund. It's not hard to mention one sentence. Is it?

  • @itachikonoha said:

    @bark said:

    @artxs said:

    @bark said:
    Sit back, relax, you will get what you paid for and it will be great. Experience with them helps. But, of course, if you need your server right this very instant, do what you will.

    It's just amazing how HH managed to train its customers. :D Somebody up there with a psychology degree. Kudos.

    Nah.

    HH is just one of the services in our quiver. We've been with Able & Emil for 10 years, and many others for nearly that long as well. But, many have come and gone though too unfortunately, mostly from neophytic, unsustainable and unrealistic promo strategies.

    The term, "Solid working relationship", is our key of value here. We know how it works and can simply flow with it. Psycho drama does not apply. HH does have its foibles, we will admit. Don't care, we've never been burned by them.

    Does it seem to anyone else that there are a plethora of dubiously shrill gremmie whiners in here these days? Welcome to all, just do some homework first, please.

    It's very unfair to compare your relationship with HH to that of a new customer. Since you have 10 year relationship to the extent that you know Anil and Emil personally, the support you will get will be much different than these new customers here who are putting grievance NOT BECAUSE OF DELAY BUT DUE TO LACK OF COMMUNICATION.

    If you are justifying not being able to post 1 comment in any of the threads saying, "we are working on it. Give us 10 more days." then I will have no words as your post will be just making the buyers guilty.

    HH delays servers more than 1 month ETA. How a new customer is supposed to know this?

    If you can't even maintain an ETA, then just write that if you don't get servers in ETA, then you can either wait or you can apply for refund. It's not hard to mention one sentence. Is it?

    They replied now that the final servers pending will be delivered by end of Monday.

  • @the_doctor said:

    @itachikonoha said:

    @bark said:

    @artxs said:

    @bark said:
    Sit back, relax, you will get what you paid for and it will be great. Experience with them helps. But, of course, if you need your server right this very instant, do what you will.

    It's just amazing how HH managed to train its customers. :D Somebody up there with a psychology degree. Kudos.

    Nah.

    HH is just one of the services in our quiver. We've been with Able & Emil for 10 years, and many others for nearly that long as well. But, many have come and gone though too unfortunately, mostly from neophytic, unsustainable and unrealistic promo strategies.

    The term, "Solid working relationship", is our key of value here. We know how it works and can simply flow with it. Psycho drama does not apply. HH does have its foibles, we will admit. Don't care, we've never been burned by them.

    Does it seem to anyone else that there are a plethora of dubiously shrill gremmie whiners in here these days? Welcome to all, just do some homework first, please.

    It's very unfair to compare your relationship with HH to that of a new customer. Since you have 10 year relationship to the extent that you know Anil and Emil personally, the support you will get will be much different than these new customers here who are putting grievance NOT BECAUSE OF DELAY BUT DUE TO LACK OF COMMUNICATION.

    If you are justifying not being able to post 1 comment in any of the threads saying, "we are working on it. Give us 10 more days." then I will have no words as your post will be just making the buyers guilty.

    HH delays servers more than 1 month ETA. How a new customer is supposed to know this?

    If you can't even maintain an ETA, then just write that if you don't get servers in ETA, then you can either wait or you can apply for refund. It's not hard to mention one sentence. Is it?

    They replied now that the final servers pending will be delivered by end of Monday.

    Yes. But that should have had been much earlier.

    the point being, this shouldn't be normalise because if you can see, the same trend is appearing in regular (non promotional) packages too.

    "HH works this way. Either take it or leave it." That shouldn't be the operative procedure especially when it gets delayed passing the ETA.

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